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Hotel reviews: H2 Hotel Wien Schönbrunn

Here you will find the reviews of our guests for the H2 Hotel Wien Schönbrunn in the areas of rooms, breakfast, location, cleanliness, price perception, restaurant and service.

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Evaluation overview: What our guests say about the H2 Hotel Wien Schönbrunn

Overall rating from 820 evaluations

Our latest ratings:
669 evaluations, show
123 evaluations, show
19 evaluations, show
4 evaluations, show
5 evaluations, show
Guest statements:

„Ideal location” 

„Modern hotel” 

„Super breakfast” 

„Very helpful staff” 

„Very nice rooms”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Wifi / WLAN

Breakfast

Restaurant


30%

From: Michał16.02.25

Very dissapointed. I was expecting hotel with good breakfast. Received hostel quality. Breakfast quality dissapointing. Room very small with nosiy AC, odour coming from wash Basin.
  • Room
    20 / 100
  • Cleanliness
    20 / 100
  • Location
    20 / 100
  • Service
    40 / 100
  • Breakfast
    60 / 100
  • Price
    20 / 100
Dear Michał, Thank you for the time you have taken to give us your impressions. We are very sorry though that our hotel concept did not meet your taste. Please be aware though that our H2 Hotel is a not classified budget hotel and doesn't offer all the amenities you would expect from a 4 star hotel. We hope that we can convince you of this concept on another visit, but we would also be happy to welcome you again Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

16.02.25


31%

From: Schlager01.12.24

Hhh
  • Room
    20 / 100
  • Location
    20 / 100
  • Cleanliness
    60 / 100
  • Service
    40 / 100
  • Price
    20 / 100
  • Breakfast
    40 / 100
  • Bar
    20 / 100
Lieber Gast, herzlichen Dank für die Bewertung Ihres Aufenthaltes. Nur durch Gäste, die sich die Zeit nehmen, uns Ihre Erlebnisse mitzuteilen, können Verbesserungen in unseren Hotels herbeigeführt werden. Schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit. Mit herzlichen Grüßen Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

01.12.24


36%

From: anonymous12.08.24

Bad,no ac
  • Room
    20 / 100
  • Location
    20 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Price
    20 / 100
Dear Guest, Thank you for taking the time to write a review. We are very sorry that your stay was not perfect in all areas. We will continue to work on this so that you are completely satisfied next time and keep us in positive memory. Warm regards from Vienna, Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

12.08.24


36%

From: anonymous02.08.24

  • Room
    20 / 100
  • Location
    20 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Price
    100 / 100
Dear Guest, thank you very much for the evaluation of your stay. It is only through guests who take the time to share their experiences with us that improvements can be made in our hotels. Too bad you didn't write what you missed. Nevertheless, we hope that we will get the opportunity to inspire you again and wish you a nice time until then. With kind regards Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

02.08.24


Our Customer Satisfaction Index
89%

Based on 820 ratings

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance89%
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