Reviews: H4 Hotel Wyndham Paris Pleyel Resort
Here you will find the reviews for the H4 Hotel Wyndham Paris Pleyel Resort.
See for yourself one of the newest hotels in Paris: with a fantastic panorama, excellent facilities and an impressive location in the Tour Pleyel in the Saint-Denis district.
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Evaluation overview: What our guests say about the H4 Hotel Wyndham Paris Pleyel Resort
Overall rating from 162 evaluations
Guest statements:
"Very friendly service"
"Very good price / performance ratio"
"Beautiful rooms"
"Very nice location"
"Great new hotel"
87%
Good experience, friendly reception. Very clean rooms
- Room80 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service80 / 100
- Breakfast100 / 100
- Bar100 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet60 / 100
- Price80 / 100
Dear Mrs Leinhauser,
Thank you for your feedback. We are happy to know that you enjoyed your stay with us, thank you so much for your compliments about our breakfast and the cleanliness of our rooms, we are very proud.
We hope that we will have the pleasure of welcoming you again soon.
Best regards,
Margaux MARY
Front of house manager
17.02.25
78%
Big hotel with some technical difficulties in conference center, no direct connection to conference center
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service100 / 100
- Breakfast80 / 100
- Restaurant80 / 100
- Bar60 / 100
- Wifi / WLAN80 / 100
- Wellness / Spa100 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mr Thumer,
Thank you for taking the time to share your experience with us. We are happy that you enjoyed your stay with us. We apologize if you experienced some technical difficulties in our conference center.
We hope to welcome you again very soon.
Best regards,
Margaux MARY
Front of house manager
17.02.25
72%
Ok für Geschäftsreisen, wenn die Zimmer besser wären. Ansonsten zu teuer für das gebotene.
- Room40 / 100
- Cleanliness60 / 100
- Location100 / 100
- Service100 / 100
- Breakfast80 / 100
- Bar100 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet80 / 100
- Price20 / 100
Dear Mr. Lufer,
Thank you for sharing your experience with us.
We are glad to hear that you enjoyed your stay with us, particularly our breakfast buffet and warm welcoming.
We regret to hear that the cleaning service was not up to our standards and the room temperature was not at your convenience. We will investigate further this issue with our engineering service.
Don't hesitate to contact us for your next stay in order to ensure our service is impeccable.
We hope to see you again soon in our establishment !
Sincerely,
Magdalena FILIOU
Assistant front of house manager
17.02.25
88%
Schickes Hotel
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Breakfast60 / 100
- Restaurant60 / 100
- Bar100 / 100
- Wifi / WLAN100 / 100
- Wellness / Spa100 / 100
- Conference / Banquet80 / 100
- Price80 / 100
Dear Bob,
Thank you for your feedback.
We are happy to know that you enjoyed your stay with us and we look forward to welcoming you again.
Best regards,
Margaux MARY
Front of house manager
17.02.25
97%
Super
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Breakfast100 / 100
- Restaurant100 / 100
- Bar100 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet80 / 100
- Price100 / 100
Cher Jacky,
Merci infiniment pour votre excellente note !
Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour au H4 Hotel Wyndham Paris Pleyel Resort.
Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement pour une nouvelle expérience mémorable.
Bien cordialement,
Margaux MARY
Front of house manager
17.02.25
72%
Hotel sauber und sehr freundliches Personal aber zu teuer
- Room80 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service100 / 100
- Breakfast60 / 100
- Bar80 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet40 / 100
- Price40 / 100
Dear Mr.Werner,
Thank you for sharing your experience with us.
We are really happy to hear that you enjoyed the confort of our rooms and our staff.
However, we are truly sorry to learn that you found our prices too high, please be assured that your feedback will be shared.
We hope to see you again in our hotel.
Sincerely,
Margaux MARY
Front of house manager
17.02.25
93%
Bis auf den Check in war alles in Ordnung. Leider sind die französischen Mitarbeiter gegenüber deutschen sehr schroff und nicht wirklich hilfsbereit. Zum Glück hatte ein deutscher Mitarbeiter geholfen.
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service80 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price80 / 100
Dear Mr.Rebmann,
We would like to thank you for taking the time to share with us your experience in H4 Hotel Wyndham Paris Pleyel Resort.
We are really glad to hear that you really appreciated the convenience of your room.
Concerning the experience of your arrival, we would like to present our sincere apologies that your check in didn't meet your expectations.
We hope to have the opportunity to welcome you again in order to offer you a more satisfying experience.
Sincerely,
Magdalena FILIOU
Assistant Front of House Manager
17.02.25
80%
U
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Breakfast60 / 100
- Restaurant80 / 100
- Bar40 / 100
- Wifi / WLAN100 / 100
- Wellness / Spa40 / 100
- Price100 / 100
Dear Aurelian-Ioan Dicu,
We would like to thank you for your comment following your stay with us. It is a great satisfaction for us that you have enjoyed your stay with us.
Do not hesitate to come back to me if you need any assistance and we hope to see you soon again at H4 Hotel Wyndham Paris Pleyel Resort.
Best regards,
Margaux MARY
Front of house manager
16.02.25
64%
rather not the best value for money
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service80 / 100
- Breakfast60 / 100
- Restaurant60 / 100
- Bar40 / 100
- Wifi / WLAN60 / 100
- Wellness / Spa80 / 100
- Conference / Banquet40 / 100
- Price60 / 100
Dear Mr Weissinger,
We would like to thank your for your feedback. We are deeply sorry that you have found our value for money was unsatisfactory. Please be assured that we will share your comment with all our team and take your comment into consideration.
We hope that we can welcome you again in the future.
Best regards,
Margaux MARY
Front of house manager
16.02.25
77%
Ok
- Room60 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service80 / 100
- Breakfast100 / 100
- Restaurant100 / 100
- Bar40 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet60 / 100
- Price80 / 100
Dear Helai Nimmerrichter,
Thank you for your feedback. We are truly sorry that your stay did not meet your expectations. Please be assured that the necessary measures will be implemented to avoid any future occcurence.
We hope that we can gain your trust for your future stay with us.
Best regards,
Margaux MARY
Front of house manager
16.02.25
57%
nicht gut
- Room60 / 100
- Cleanliness60 / 100
- Location80 / 100
- Service60 / 100
- Breakfast80 / 100
- Bar40 / 100
- Wifi / WLAN80 / 100
- Wellness / Spa60 / 100
- Conference / Banquet40 / 100
- Price40 / 100
Dear Mr Neddermeyer,
Thank you for your feedback following your stay with us. We are sincerely sorry that you found your stay unsatisfactory. Please be assured that your satisfaction is our priority and that we will take into serious consideration your comments.
We remain at your entire disposal if you wish to discuss further details about your stay.
We hope that we can gain your trust back for a future stay.
Best regards,
Margaux MARY
Front of house manager
16.02.25
77%
Service im Konferenzbereich (Nachfüllen Milch beim Kaffee, Flaschenöffner etc. ) war nicht gut. Gesamteindruck könnte besser sein.
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service60 / 100
- Breakfast100 / 100
- Restaurant60 / 100
- Bar60 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet60 / 100
- Price60 / 100
Dear Mr.Peetz,
Thank you for sharing with us your experience.
We are truly sorry to learn that your experience with the service, in particular with the congress center was not satisfactory.
Please be assured that we will share your feedback to improve our level of service.
Don't hesitate to contact us for your next stay so that we can make sure your stay goes smoothly.
Sincerely,
Margaux MARY
Front of house manager.
16.02.25
37%
One of the worst stays I have experienced in Europe. You can tell the hotel was built for the Olympics and now is not doing so well. It is not in a very nice area of town and walking/ exploring the area is not possible. Here are a list of specific concerns/ issues that occurred during my stay: The front doors were broken the entire length of our stay. The hotel seems like its running on the bare essentials, not many amentities provided. Housekeeping kept reusing towels, such as hand towels in the room, even after requests to change them after my 3rd night. All the refrigerators were removed from the rooms and they request "a fee" to put the refrigerators back in the room. The restuarant is understaffed and both lunch and dinner took 2-3 hours. The SkyBar and restaurant closed when they wanted and did not maintain their posted hours. The pool was by reservation only and I suspect this is because they do not maintain the pool area. The hotel required 100% payment upfront; I tried to shorten my stay to leave/checkout a few days earlier. Even with giving 5 days notice of the new checkout date, they refused. Conference area is bare essentials and is paper cups for coffee and tea. Staff was average friendliness, which didn't help the experience. You felt you were a burden to some of the staff, while others were pleasant.
- Room40 / 100
- Cleanliness40 / 100
- Location40 / 100
- Service40 / 100
- Breakfast60 / 100
- Restaurant20 / 100
- Bar40 / 100
- Wifi / WLAN60 / 100
- Conference / Banquet40 / 100
- Price20 / 100
Dear Mitchell Hayes,
First of all, thank you for your feedback. We are truly sorry that your stay with us was not up to your expectations.
Rest assured that we re taking actions about the front door as we are waiting for the manufacturer to change one malfunctioning piece. We undertand that booking the swimming pool can be an inconvenience, we only ask for our guests to pre reserve as we have 697 rooms and a swimming pool not equipped to welcome for safety and comfort reasons more than 10 people at a time.
We are truly sorry for not being able to refund you, as this were the sales conditions with the group you were part of.
Please be assured that your feedback will be shared in order to improve our quality of service, we sincerely apologize for this.
We hop that we can win your trust back for a future stay and we stay at your entire disposal.
Best regards,
Margaux MARY
Front of house manager
16.02.25
51%
Ok
- Room40 / 100
- Cleanliness60 / 100
- Location20 / 100
- Service60 / 100
- Breakfast60 / 100
- Restaurant60 / 100
- Bar60 / 100
- Wifi / WLAN60 / 100
- Conference / Banquet60 / 100
- Price40 / 100
Dear TJ. Fanning,
We thank you for taking the time to share your feedback regarding your recent stay with us and we sincerely apologize for the inconvenience you experienced during your stay at H4 Hotel Wyndham Paris Pleyel Resort.
Our goal is to ensure that your experience with us is seamless and enjoyable. Please be assured that your feedback will be shared with our team.
We hope to welcome you again in the future.
Warm regards,
Margaux MARY
Front of house manager
16.02.25
42%
Food was not good in conf area. Loud construction noise too.
- Room40 / 100
- Cleanliness40 / 100
- Location40 / 100
- Service20 / 100
- Breakfast60 / 100
- Restaurant60 / 100
- Bar60 / 100
- Wifi / WLAN60 / 100
- Conference / Banquet40 / 100
- Price20 / 100
Dear Mr Brogan,
We thank you for taking the time to share your feedback regarding your recent stay with us and we sincerely apologize for the inconvenience you experienced during your stay at H4 Hotel Wyndham Paris Pleyel Resort.
We are truly sorry if you have felt the food was not satisfactory and the earea noisy. Rest assured that we will share your comment with our team to improve our quality of service.
We understand your disappointment about being charged for your wife, please be assured that this was communicated with the person in charge of your conference and was the case for the whole group. My colleague has sent you an email today to discuss the matter.
We hope that we can welcome you agian in the future and stay at your entire disposal in the meantime.
Warm regards,
Margaux MARY
Front of house manager
15.02.25
100%
Fantastisch! Tolle Ausblicke und sehr leckerr
- How are you enjoying your stay?100 / 100
Dear Michael,
Thank you for your in-house feedback !
We hope to see you soon !
Margaux MARY
Front Of House Manager
15.02.25
64%
Average, quite expensive for the service provided
- Room60 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service60 / 100
- Breakfast40 / 100
- Restaurant40 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mr Amaral,
Thank you for your comment. We are truly sorry if you felt that your stay with us was average, please be assured that your feedback will be taken into account very seriously.
We are happy that your check in was convenient and that our team was able to grant you a late check out. We understand that the closing time of our skybar can be confusing, we do close at midnight but last order is at 11.15 and some days can be slightly different depending on the availability. We are sorry if the information was misleading.
We hope that we will gain your trust back for the future and remain at your disposal.
Best regards,
Margaux MARY
Front of house manager
14.02.25
62%
Elevator system was good, rest of hotel gave a low-budget feeling.
- Room60 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service40 / 100
- Breakfast100 / 100
- Restaurant40 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet80 / 100
- Price40 / 100
Dear Mr Gustafsson,
Thank you for taking the time to share your experience with us. I would like to sincerely apologize if we have given you any feeling of low-budget. Please be assured that we opened a few months ago and take into serious cosideration your feedback.
We are truly sorry again and we hope that we can offer you a better feeling for your next stay. Do not hesitate to contact us in the future if you need any assistance.
Best regards,
Margaux MARY
Front of house manager
14.02.25
74%
Wir haben einen Grossanlass in Ihrem Hotel organisiert. Leider hat ganz vieles nicht geklappt und wir waren insgesammt sehr enttäuscht von ihrem Hotel. Wir haben unser detailliertes Feedback bereits mit Fiona vom Event Mgmt Team besprochen.
- Room60 / 100
- Cleanliness80 / 100
- Location80 / 100
- Service80 / 100
- Breakfast100 / 100
- Restaurant80 / 100
- Bar20 / 100
- Wifi / WLAN100 / 100
- Wellness / Spa100 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mrs Brunnschweiler,
Thank you for sharing your experience with us. We understand that you had somes issues with the conference center and also shared this with Fiona. We sincerely apologize and hope that we can offer you a better service in the future.
Best regards,
Margaux MARY
Front of house manager
14.02.25
70%
Na
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service80 / 100
- Breakfast80 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet60 / 100
- Price60 / 100
Dear Mr Schultz,
Thank you for your feedback following your stay with us. We are happy that you enjoyed your stay with us, we apologize if the access & the bar were not up to your expectations please be asured that your comment will be shared.
We hope to welcome you again very soon.
Best regards,
Margaux MARY
Front Of House Manager
14.02.25
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