Recensione: H4 Hotel Wyndham Paris Pleyel Resort

Dear Guest, Thank you for taking the time to share your feedback following your stay. We are pleased to learn that your experience met your expectations for a newly opened hotel, and that you found high standards in our rooms, cleanliness, and location. It is also gratifying to know that you appreciated the transport connections and the welcoming nature of our staff. Your remarks regarding value are important to us, and we will continue to seek ways to provide a quality experience that meets the expectations of all our guests. Thank you once again for your comments. The H4 Hotel Wyndham Paris Pleyel Resort Team

Dear Nelly ortiz, Thank you for taking the time to share your feedback about your recent stay. We are truly sorry to learn that your experience did not meet your expectations and that you encountered several inconveniences during your visit. Your comments regarding the lack of clear information about room key usage, the delay in room availability after your long journey, and the absence of comfortable seating in the lobby are concerning to us. We understand how frustrating it must have been to wait without support or guidance, especially after a tiring flight, and regret that our team did not offer suggestions or assistance during this time. We also take note of your observations on the state of your room, including issues with housekeeping, missing amenities, and the absence of an iron. The impression you received from our staff and the lack of a welcoming attitude are not in line with our standards, and we apologize that you felt unsupported and unwelcome during your stay. Your feedback regarding cleanliness, transport information, and overall value is important to us. Please be assured that your comments will be shared with the appropriate departments as we continue working to improve the quality of our services. Thank you again for providing your insights, as they help us to better understand where we have room for improvement. The H4 Hotel Wyndham Paris Pleyel Resort Team

Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem letzten Aufenthalt mitzuteilen. Wir bedauern, dass Sie sich nicht rundum wohlgefühlt haben und dass einige Aspekte Ihres Aufenthalts, wie z. B. die Informationen zur Bar und den Parkmöglichkeiten sowie die Ausstattung mit Kühlschrank und funktionierender Klimaanlage in Ihrem Zimmer, nicht Ihren Erwartungen entsprachen. Ihr Feedback ist uns wichtig und wird von uns zur weiteren Verbesserung an unser Team weitergeleitet. Wir freuen uns über Ihre positiven Bewertungen zur Verkehrsanbindung, Sauberkeit und dem Gesamtpreis-Leistungs-Verhältnis. Ihre Erfahrungen und Anregungen helfen uns, unseren Service für zukünftige Gäste weiter zu verbessern. Das Team des H4 Hotel Wyndham Paris Pleyel Resort

Cher client, Merci d'avoir pris le temps de partager vos impressions suite à votre récent séjour parmi nous. Nous sommes ravis d'apprendre que vous avez été satisfait du confort de votre chambre, de la gentillesse de notre personnel, ainsi que de la propreté générale et du rapport qualité-prix. Nous comprenons également les difficultés rencontrées concernant la visibilité de votre réservation lors de l'enregistrement, qui ont nécessité une vérification supplémentaire. Nous comprenons l'importance d'une arrivée sans accroc et vous remercions d'avoir porté ce problème à notre attention. Vos commentaires nous sont précieux, car nous nous efforçons continuellement d'améliorer la qualité de nos services. L'équipe du H4 Hotel Wyndham Paris Pleyel Resort

Sehr geehrte Damen und Herren Jones, Vielen Dank, dass Sie Ihre Eindrücke von Ihrem letzten Aufenthalt bei uns mit uns geteilt haben. Wir freuen uns, dass Sie die moderne und geräumige Ausstattung unseres Hotels sowie die günstige Lage und die gute Anbindung an öffentliche Verkehrsmittel und Hauptverkehrsstraßen geschätzt haben. Es ist schön zu wissen, dass Ihr Zimmer und die Sauberkeit während Ihres Aufenthalts Ihren Erwartungen entsprochen haben. Ihre positiven Kommentare zu diesen Aspekten wissen wir sehr zu schätzen. Gleichzeitig freuen wir uns über Ihr Feedback zum Preis-Leistungs-Verhältnis und zur Freundlichkeit unserer Mitarbeiter. Ihre Anmerkungen helfen uns, die Qualität unseres Services weiter zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Das Team des H4 Hotel Wyndham Paris Pleyel Resort

Dear Vincent Lys, Thank you for taking the time to provide such a detailed account of your recent stay. We are pleased to hear that you found your room comfortable and appreciated the convenient transport connections, high standards of cleanliness, and the friendliness of our staff. These positive aspects are very important to us and we are glad they contributed positively to your visit. However, we are sorry to learn that there were several aspects of your experience that did not meet your expectations. The waiting time at check-in and the inconvenience you encountered regarding breakfast arrangements are duly noted, as well as the difficulty in obtaining your receipt. We understand how these matters can impact the overall impression of your stay and we thank you for highlighting them. Your feedback will be carefully reviewed as we continually work to improve the experience for all of our guests. Thank you once again for sharing your thoughts. The H4 Hotel Wyndham Paris Pleyel Resort Team

Dear Stephen van Haestregt, Thank you for sharing your experience and taking the time to leave such detailed feedback. We are pleased to know that the cleanliness, room conditions, and transport connections met your expectations, and it is truly rewarding to hear that our staff made a positive impression. We also appreciate your comments regarding value for money and location. Your insights help us identify areas where we can work towards delivering a better balance between quality and pricing. Thank you once again for your helpful review. The H4 Hotel Wyndham Paris Pleyel Team

Dear Guest, Thank you for sharing your detailed feedback with us. We are truly sorry to hear about your experience, particularly regarding the absence of towels and the issue with broken glass in your room, which led to you injuring your foot. The discomfort and inconvenience this caused is unacceptable and does not reflect the standards we strive to maintain. We also regret the lack of response to your emails and your request for an invoice. Prompt and effective communication is important to us, and it is concerning that your inquiries were not acknowledged or handled in a timely way. We appreciate your recognition of the pleasant view and the convenient metro access, even though the location was not as central as you had hoped. Furthermore, your feedback regarding the staff and the issues surrounding housekeeping and communication between team members is invaluable for our ongoing improvements. Thank you for highlighting both the positive and negative aspects of your stay, as your comments help us better understand where our attention is needed to enhance the guest experience. The H4 Hotel Wyndham Paris Pleyel Team