Recensione: H4 Hotel Wyndham Paris Pleyel Resort
Qui troverete le recensioni sull'H4 Hotel Wyndham Paris Pleyel Resort.
Scoprite voi stessi uno degli hotel più nuovi di Parigi: con un panorama fantastico, strutture eccellenti e una posizione impressionante nella Tour Pleyel, nel quartiere di Saint-Denis.
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H4 Hotel Wyndham Paris Pleyel Resort
Valutazione complessiva di 92 recensioni
Dichiarazioni degli ospiti:
"Servizio molto cordiale
"Ottimo rapporto qualità/prezzo"
"Belle camere"
"Ottima posizione"
"Ottimo nuovo hotel"
57%
nicht gut
- Camera60 / 100
- Pulizia60 / 100
- Posizione80 / 100
- Servizio60 / 100
- Colazione80 / 100
- Bar40 / 100
- Wifi / WLAN80 / 100
- Centro benessere60 / 100
- Centro conferenze40 / 100
- Prezzo40 / 100
Dear Mr Neddermeyer,
Thank you for your feedback following your stay with us. We are sincerely sorry that you found your stay unsatisfactory. Please be assured that your satisfaction is our priority and that we will take into serious consideration your comments.
We remain at your entire disposal if you wish to discuss further details about your stay.
We hope that we can gain your trust back for a future stay.
Best regards,
Margaux MARY
Front of house manager
16.02.25
77%
Service im Konferenzbereich (Nachfüllen Milch beim Kaffee, Flaschenöffner etc. ) war nicht gut. Gesamteindruck könnte besser sein.
- Camera100 / 100
- Pulizia100 / 100
- Posizione100 / 100
- Servizio60 / 100
- Colazione100 / 100
- Ristorante60 / 100
- Bar60 / 100
- Wifi / WLAN80 / 100
- Centro conferenze60 / 100
- Prezzo60 / 100
16.02.25
37%
One of the worst stays I have experienced in Europe. You can tell the hotel was built for the Olympics and now is not doing so well. It is not in a very nice area of town and walking/ exploring the area is not possible. Here are a list of specific concerns/ issues that occurred during my stay: The front doors were broken the entire length of our stay. The hotel seems like its running on the bare essentials, not many amentities provided. Housekeeping kept reusing towels, such as hand towels in the room, even after requests to change them after my 3rd night. All the refrigerators were removed from the rooms and they request "a fee" to put the refrigerators back in the room. The restuarant is understaffed and both lunch and dinner took 2-3 hours. The SkyBar and restaurant closed when they wanted and did not maintain their posted hours. The pool was by reservation only and I suspect this is because they do not maintain the pool area. The hotel required 100% payment upfront; I tried to shorten my stay to leave/checkout a few days earlier. Even with giving 5 days notice of the new checkout date, they refused. Conference area is bare essentials and is paper cups for coffee and tea. Staff was average friendliness, which didn't help the experience. You felt you were a burden to some of the staff, while others were pleasant.
- Camera40 / 100
- Pulizia40 / 100
- Posizione40 / 100
- Servizio40 / 100
- Colazione60 / 100
- Ristorante20 / 100
- Bar40 / 100
- Wifi / WLAN60 / 100
- Centro conferenze40 / 100
- Prezzo20 / 100
Dear Mitchell Hayes,
First of all, thank you for your feedback. We are truly sorry that your stay with us was not up to your expectations.
Rest assured that we re taking actions about the front door as we are waiting for the manufacturer to change one malfunctioning piece. We undertand that booking the swimming pool can be an inconvenience, we only ask for our guests to pre reserve as we have 697 rooms and a swimming pool not equipped to welcome for safety and comfort reasons more than 10 people at a time.
We are truly sorry for not being able to refund you, as this were the sales conditions with the group you were part of.
Please be assured that your feedback will be shared in order to improve our quality of service, we sincerely apologize for this.
We hop that we can win your trust back for a future stay and we stay at your entire disposal.
Best regards,
Margaux MARY
Front of house manager
16.02.25
51%
Ok
- Camera40 / 100
- Pulizia60 / 100
- Posizione20 / 100
- Servizio60 / 100
- Colazione60 / 100
- Ristorante60 / 100
- Bar60 / 100
- Wifi / WLAN60 / 100
- Centro conferenze60 / 100
- Prezzo40 / 100
Dear TJ. Fanning,
We thank you for taking the time to share your feedback regarding your recent stay with us and we sincerely apologize for the inconvenience you experienced during your stay at H4 Hotel Wyndham Paris Pleyel Resort.
Our goal is to ensure that your experience with us is seamless and enjoyable. Please be assured that your feedback will be shared with our team.
We hope to welcome you again in the future.
Warm regards,
Margaux MARY
Front of house manager
16.02.25
42%
Food was not good in conf area. Loud construction noise too.
- Camera40 / 100
- Pulizia40 / 100
- Posizione40 / 100
- Servizio20 / 100
- Colazione60 / 100
- Ristorante60 / 100
- Bar60 / 100
- Wifi / WLAN60 / 100
- Centro conferenze40 / 100
- Prezzo20 / 100
Dear Mr Brogan,
We thank you for taking the time to share your feedback regarding your recent stay with us and we sincerely apologize for the inconvenience you experienced during your stay at H4 Hotel Wyndham Paris Pleyel Resort.
We are truly sorry if you have felt the food was not satisfactory and the earea noisy. Rest assured that we will share your comment with our team to improve our quality of service.
We understand your disappointment about being charged for your wife, please be assured that this was communicated with the person in charge of your conference and was the case for the whole group. My colleague has sent you an email today to discuss the matter.
We hope that we can welcome you agian in the future and stay at your entire disposal in the meantime.
Warm regards,
Margaux MARY
Front of house manager
15.02.25
100%
Fantastisch! Tolle Ausblicke und sehr leckerr
- Come valuteresti il tuo soggiorno?100 / 100
Dear Michael,
Thank you for your in-house feedback !
We hope to see you soon !
Margaux MARY
Front Of House Manager
15.02.25
64%
Average, quite expensive for the service provided
- Camera60 / 100
- Pulizia100 / 100
- Posizione80 / 100
- Servizio60 / 100
- Colazione40 / 100
- Ristorante40 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Centro conferenze80 / 100
- Prezzo60 / 100
Dear Mr Amaral,
Thank you for your comment. We are truly sorry if you felt that your stay with us was average, please be assured that your feedback will be taken into account very seriously.
We are happy that your check in was convenient and that our team was able to grant you a late check out. We understand that the closing time of our skybar can be confusing, we do close at midnight but last order is at 11.15 and some days can be slightly different depending on the availability. We are sorry if the information was misleading.
We hope that we will gain your trust back for the future and remain at your disposal.
Best regards,
Margaux MARY
Front of house manager
14.02.25
62%
Elevator system was good, rest of hotel gave a low-budget feeling.
- Camera60 / 100
- Pulizia80 / 100
- Posizione60 / 100
- Servizio40 / 100
- Colazione100 / 100
- Ristorante40 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Centro conferenze80 / 100
- Prezzo40 / 100
Dear Mr Gustafsson,
Thank you for taking the time to share your experience with us. I would like to sincerely apologize if we have given you any feeling of low-budget. Please be assured that we opened a few months ago and take into serious cosideration your feedback.
We are truly sorry again and we hope that we can offer you a better feeling for your next stay. Do not hesitate to contact us in the future if you need any assistance.
Best regards,
Margaux MARY
Front of house manager
14.02.25
74%
Wir haben einen Grossanlass in Ihrem Hotel organisiert. Leider hat ganz vieles nicht geklappt und wir waren insgesammt sehr enttäuscht von ihrem Hotel. Wir haben unser detailliertes Feedback bereits mit Fiona vom Event Mgmt Team besprochen.
- Camera60 / 100
- Pulizia80 / 100
- Posizione80 / 100
- Servizio80 / 100
- Colazione100 / 100
- Ristorante80 / 100
- Bar20 / 100
- Wifi / WLAN100 / 100
- Centro benessere100 / 100
- Centro conferenze80 / 100
- Prezzo60 / 100
Dear Mrs Brunnschweiler,
Thank you for sharing your experience with us. We understand that you had somes issues with the conference center and also shared this with Fiona. We sincerely apologize and hope that we can offer you a better service in the future.
Best regards,
Margaux MARY
Front of house manager
14.02.25
70%
Na
- Camera80 / 100
- Pulizia80 / 100
- Posizione60 / 100
- Servizio80 / 100
- Colazione80 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Centro conferenze60 / 100
- Prezzo60 / 100
Dear Mr Schultz,
Thank you for your feedback following your stay with us. We are happy that you enjoyed your stay with us, we apologize if the access & the bar were not up to your expectations please be asured that your comment will be shared.
We hope to welcome you again very soon.
Best regards,
Margaux MARY
Front Of House Manager
14.02.25
75%
OK, but -> see replys
- Camera100 / 100
- Pulizia80 / 100
- Posizione100 / 100
- Servizio100 / 100
- Ristorante60 / 100
- Bar20 / 100
- Wifi / WLAN80 / 100
- Centro conferenze80 / 100
- Prezzo60 / 100
Dear Marco Pfendsack,
We would like to thank you for your feedback. We are truly sorry if you found your stay only ok. Be assured that we will take into consideration your comments. Please accept our deepest apologies for the bar issues which we will share with our team in order to avoid any future occurence.
We hope that we will be able to offer you a better quality of service in the future and we remain at your disposal in the meantime should you need any assistance.
Best regards,
Margaux MARY
Front of house manager
14.02.25
47%
Price/value Not ok
- Camera60 / 100
- Pulizia80 / 100
- Posizione20 / 100
- Servizio60 / 100
- Colazione60 / 100
- Bar20 / 100
- Wifi / WLAN80 / 100
- Centro conferenze60 / 100
- Prezzo20 / 100
Dear Ansgar Wahle,
We would like to thank you for taking the time to share your experience and comments about your stay with us. We are truly sorry if you felt that our prive / Value was not satisfactory. Please be assured that we will take your comment into consideration and share it with our team.
We hope that we can better serve you in the future and remain at your entire disposal in the meantime.
Best regards,
Margaux MARY
Front of house manager
14.02.25
100%
Hotel muito bom. Gostei dos recursos tecnológicos no elevador e quartos. Café da manhã muito bom. Recepção com pessoas atenciosas e educadas. Destaco o atendimento do funcionário ZAKIR: sempre disponível e nos auxiliando com as informações.
- Come valuteresti il tuo soggiorno?100 / 100
Querida Rosaria,
Agradecemos a sua nota.
Aprendemos com muito prazer a sua experiência conosco foi boa.
A satisfação dos nossos clientes é uma prioridade, trabalhamos em essa direção.
Se vôce voltar por Paris teremos a maior deleitação em recebê-los novamente.
Respeitosamente,
Margaux Mary - Front of House Manager
14.02.25
73%
Good. Nowhere near enough coffe machines for the number of guests in either the breakfast room or conference centre.
- Camera80 / 100
- Pulizia100 / 100
- Posizione100 / 100
- Servizio60 / 100
- Colazione100 / 100
- Ristorante60 / 100
- Bar20 / 100
- Wifi / WLAN80 / 100
- Centro conferenze80 / 100
- Prezzo60 / 100
Dear Mr Barrett,
We would like to thank you for taking the time to share your experience with us. We are happy that you enjoyed your stay and have duly noted your comment about our coffee options, please accept our sincere apologies for this issue.
We hope that we will have the pleasure to welcome you again.
Best regards,
Margaux MARY
Front of house manager
14.02.25
72%
Das Hotel inkl. Kongresscenter entspricht grundsätzlich dem Konzept.
Aber einen 1-wöchigen internationalen LeadershipSummit bekommen sie noch lange nicht hin. Da helfen auch keine sauberen Zimmer mit schönem Ausblick und ein netter Concierge, das haben viele.
- Camera80 / 100
- Pulizia100 / 100
- Posizione60 / 100
- Servizio100 / 100
- Colazione80 / 100
- Bar40 / 100
- Wifi / WLAN100 / 100
- Centro conferenze40 / 100
- Prezzo80 / 100
Dear Mrs Küchen,
Thank you for feedback following your stay at the H4 Hotel Wyndham Paris Pleyel Resort.
We are happy to know that you enjoyed the cleanliness of our rooms and our view. We are truly sorry if your had any inconvenience with the refilling of our bar options, please be assured that we will share your comment with all our team in order to take the necessary measures in the future.
We hope that we will be able to welcome you again in our hotel.
Best regards,
Margaux MARY
Front of house manager
14.02.25
64%
Overall it was OK-ish.
- Camera60 / 100
- Pulizia80 / 100
- Posizione60 / 100
- Servizio60 / 100
- Colazione80 / 100
- Ristorante60 / 100
- Bar40 / 100
- Wifi / WLAN80 / 100
- Centro conferenze80 / 100
- Prezzo60 / 100
Dear Mr Schiedon,
First of all, thank you very much for your feedback. We are truly sorry if your stay was only ok and not up to your expectations. Please allow us to express our deepest apologies. Do not hesitate to come back to me if you wish to discuss this further.
We hope that we will be able to welcome you again and offer you a better quality of service.
Best regards,
Margaux MARY
Front of house manager
13.02.25
97%
Excellente
- Camera100 / 100
- Pulizia100 / 100
- Posizione100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Bar100 / 100
- Wifi / WLAN80 / 100
- Centro benessere80 / 100
- Prezzo100 / 100
Cher Gery Grave,
Merci infiniment pour retour ! Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour au H4 Hotel Wyndham Paris Pleyel Resort. Nous ne manquerons pas de partager votre commentaire avec toute notre équipe avec un immense plaisir.
Nous espérons vous accueillir à nouveau très prochainement.
Bien à vous,
Margaux MARY
Front of house manager
13.02.25
62%
Décevante
- Camera40 / 100
- Pulizia20 / 100
- Posizione60 / 100
- Servizio80 / 100
- Colazione80 / 100
- Ristorante80 / 100
- Prezzo80 / 100
Cher Monsieur Gouverneur,
Je vous remercie pour votre retour suite à votre séjour au H4 Hotel Wyndham Pleyel. Je suis sincèrement navrée si votre expérience fut décevante. Soyez assuré que nous allons vérifier auprès du service concerné ce qu'il s'est passé et que cela ne se reproduira pas.
Je me suis permise de vous envoyer un email en parallèle afin de m'assurer de notre irréprochabilité de service lors de votre prochain séjour.
Je reste à votre disposition.
Bien à vous,
Margaux MARY
Front Of House Manager
13.02.25
88%
HOTEL agreable, chambre spacieuse et propre , hotel tres moderne, acceuil agreable et petit dejeuner de qualite et pour tous les gouts.
- Camera100 / 100
- Pulizia100 / 100
- Posizione60 / 100
- Servizio100 / 100
- Colazione100 / 100
- Ristorante60 / 100
- Wifi / WLAN100 / 100
- Prezzo100 / 100
Cher Gregory Marie,
Merci infiniment pour votre retour ! Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour au H4 Hotel Wyndham Paris Pleyel Resort.
Nous sommes heureux de savoir que vous avez trouvé nos chambre spacieuses, notre petit-déjeuner de qualité et notre équipe agréable.
Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.
Margaux MARY
Front of house manager
12.02.25
85%
Je n'ai pas eu de facture de ma réservation et j'en ai besoin, merci de me l'envoyer par mail.
- Camera60 / 100
- Pulizia80 / 100
- Posizione80 / 100
- Servizio100 / 100
- Colazione100 / 100
- Ristorante80 / 100
- Wifi / WLAN100 / 100
- Centro benessere100 / 100
- Prezzo80 / 100
Cher Monsieur Hurier,
Merci infiniment pour votre retour suite à votre séjour au H4 Hotel Wyndham Paris Pleyel Resort! Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour.
Je suis sincèrement navrée si votre facture ne vous a pas été envoyée lors de votre départ, soyez assuré que je vais vérifier la raison de ce manquement et que nous vous l'avons bien transmise par email lors de votre commentaire.
Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement.
bien à vous,
Margaux MARY
Front of house manager
11.02.25
Il nostro Indice di Customer Satisfaction
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