Hotel reviews: H2 Hotel Wien Schönbrunn
Here you will find the reviews of our guests for the H2 Hotel Wien Schönbrunn in the areas of rooms, breakfast, location, cleanliness, price perception, restaurant and service.
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Evaluation overview: What our guests say about the H2 Hotel Wien Schönbrunn
Overall rating from 476 evaluations
Guest statements:
„Ideal location”
„Modern hotel”
„Super breakfast”
„Very helpful staff”
„Very nice rooms”
63%
The location was ok. Greater number of staff were friendly. There was a staff who took his time to resolve queries. But the house keeping staff need proper monitoring. We practically have to beg to get our room cleaned. Under the bed was very dusty because the bed moved apart. We spent 4nights there and the floor and bathroom/toilet were not cleaned.
- Room40 / 100
- Cleanliness20 / 100
- Location80 / 100
- Service80 / 100
- Price60 / 100
- Wifi / WLAN80 / 100
- Breakfast100 / 100
Dear Guest,
Thank you for taking the time to write a review. We are very sorry that your stay was not perfect in all areas. We will continue to work on this so that you are completely satisfied next time and keep us in positive memory.
Warm regards from Vienna,
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
10.08.24
96%
Very good but the lift system took some getting used to sometimes inconvenient. To get to our room, we had to exit and repress.
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price80 / 100
- Wifi / WLAN80 / 100
- Breakfast100 / 100
Dear Guest,
Thank you for taking part in our survey and for giving us such a good rating for our H2 Hotel. It's great to see that everything went well for you. It is always a great pleasure for us when we can give our guests a pleasant time. We are pleased that you enjoyed your stay with us and hope to welcome you again soon in Vienna.
Your H-Hotels team
Stefanie Bergforth – Online Reputation Manager
10.08.24
93%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price80 / 100
- Breakfast100 / 100
Lieber Gast,
wir bedanken uns für Ihre positive Bewertung über unser Hotel. Wir freuen uns sehr, dass Sie eine gute Zeit bei uns verbracht haben und hoffen, Sie bald wieder bei uns im schönen Wien begrüßen zu dürfen.
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
10.08.24
76%
Overall ok but the blinds in the room were not working. We reported this issue but it was not fixed during our stay.
Basically we had to hide every-time we had to change or be careful coming out of the shower.
- Room60 / 100
- Cleanliness80 / 100
- Location80 / 100
- Service80 / 100
- Price60 / 100
- Wifi / WLAN80 / 100
- Breakfast100 / 100
Dear Guest,
Thank you for your positive review that you have written for our H2 Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Vienna.
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
10.08.24
96%
Modern und sehr schön
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service80 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
- Breakfast100 / 100
Lieber Gast,
vielen Dank für Ihr super Feedback. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns im H2 Hotel genossen und sich bei uns rundum wohlgefühlt haben. Wir hoffen, Sie hatten eine angenehme Heimreise und kommen uns wieder einmal in Wien besuchen. Wir freuen uns schon auf Sie!
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
10.08.24
93%
I missed sweet pastries with my coffee. :-)
- Room80 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
- Breakfast80 / 100
Dear Guest,
the best praise for us is your satisfaction. Thank you for your extremely good rating of our H2 Hotel in Vienna. Hopefully we can welcome you again soon in beautiful Vienna.
Many warm regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
10.08.24
96%
Very pleasant stay, thanks
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
- Breakfast100 / 100
Dear Guest,
It was a great pleasure for us to welcome you to our H2 in Vienna. It's great that everything went to your satisfaction and that you took the time to rate us. We hope to be able to welcome you back to Vienna soon and remain until then
With kind regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
10.08.24
100%
Soggiorno Confortevole
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you very much for the excellent rating of our H2 Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Vienna. Visit us again soon - we would be very happy.
Best regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
10.08.24
100%
Very good, newly renovated and furnished, friendly staff, good breakfast, clean and cosy.
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
- Breakfast100 / 100
Dear Sandra,
Thank you for taking part in our survey and for giving us such a good rating for our H2 Hotel. It's great to see that everything went well for you. It is always a great pleasure for us when we can give our guests a pleasant time. We are pleased that you enjoyed your stay with us and hope to welcome you again soon in Vienna.
Your H-Hotels team
Stefanie Bergforth – Online Reputation Manager
10.08.24
73%
Sehr gut gelegenes, neues Hotel. Große, freundliche Zimmer. An der Rezeption sehr freundliches Personal. Im Gastro-Service leidet die Freundlichkeit zum Teil unter hohem Stress bei hohem Gästeaufkommen. Preis -Leistungsverhältnis auf jeden Fall passend.
- Room60 / 100
- Cleanliness80 / 100
- Location80 / 100
- Service80 / 100
- Price80 / 100
- Wifi / WLAN80 / 100
- Breakfast60 / 100
Lieber Gast,
vielen Dank für Ihre freundlichen Worte! Es macht uns glücklich zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten. Ihre Zufriedenheit ist unser größtes Ziel, und wir werden auch weiterhin hart daran arbeiten, um unseren Gästen einen ausgezeichneten Service zu bieten. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
10.08.24
93%
Die Lage, sowie das Personal als auch die Sauberkeit, waren super! Würden jederzeit wieder das Hotel buchen.
- Room80 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
- Breakfast80 / 100
Lieber Gast,
vielen Dank für Ihre freundlichen Worte! Es macht uns glücklich zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten. Ihre Zufriedenheit ist unser größtes Ziel, und wir werden auch weiterhin hart daran arbeiten, um unseren Gästen einen ausgezeichneten Service zu bieten. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
10.08.24
80%
- Room60 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Price60 / 100
- Breakfast80 / 100
Dear Guest,
Thank you for your positive review that you have written for our H2 Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Vienna.
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
10.08.24
100%
Bardzo fajny hotel w świetnej lokalizacji przy metro. Polecam zaparkowanie pojazdu po drugiej stronie ulicy na parkingu u4. Z aplikacją appoca dobra cena i sprawne parkowanie.
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
- Breakfast100 / 100
Dear Guest,
Thank you for taking part in our survey and for giving us such a good rating for our H2 Hotel. It's great to see that everything went well for you. It is always a great pleasure for us when we can give our guests a pleasant time. We are pleased that you enjoyed your stay with us and hope to welcome you again soon in Vienna.
Your H-Hotels team
Stefanie Bergforth – Online Reputation Manager
09.08.24
93%
Schönes modernes Hotel
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price100 / 100
- Wifi / WLAN60 / 100
- Breakfast60 / 100
Lieber Gast,
vielen Dank für Ihr super Feedback. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns im H2 Hotel genossen und sich bei uns rundum wohlgefühlt haben. Wir hoffen, Sie hatten eine angenehme Heimreise und kommen uns wieder einmal in Wien besuchen. Wir freuen uns schon auf Sie!
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
09.08.24
92%
Comfortable Relaxing
- Room80 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for your positive review that you have written for our H2 Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Vienna.
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
09.08.24
83%
Good
- Room60 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service100 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Guest,
the best praise for us is your satisfaction. Thank you for your extremely good rating of our H2 Hotel in Vienna. Hopefully we can welcome you again soon in beautiful Vienna.
Many warm regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
09.08.24
76%
Soddisfacente ,grazie
- Room80 / 100
- Cleanliness80 / 100
- Location80 / 100
- Service80 / 100
- Price80 / 100
- Wifi / WLAN60 / 100
- Breakfast60 / 100
Dear Guest,
Thank you for your positive review that you have written for our H2 Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Vienna.
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
09.08.24
96%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
Dear Guest,
It was a great pleasure for us to welcome you to our H2 in Vienna. It's great that everything went to your satisfaction and that you took the time to rate us. We hope to be able to welcome you back to Vienna soon and remain until then
With kind regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
09.08.24
86%
Sehr modernes Hotel gute Lage
- Room80 / 100
- Cleanliness80 / 100
- Location100 / 100
- Service100 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
- Breakfast80 / 100
Lieber Christian,
vielen Dank für Ihre lobenden Worte und Ihre positive Bewertung! Es ist schön zu hören, dass Sie eine angenehme Zeit bei uns hatten. Ihre Zufriedenheit ist für uns von größter Bedeutung, und wir werden auch weiterhin alles daransetzen, unseren Gästen einen unvergesslichen Aufenthalt zu bieten. Wir hoffen, Sie bald erneut in unserem Hotel begrüßen zu dürfen.
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
09.08.24
93%
Hotel molto confortevole, Camere nuove, belle e pulite. Personale gentile e disponibile. Ottima posizione sulla metro U4.
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
- Breakfast80 / 100
Dear Guest,
the best praise for us is your satisfaction. Thank you for your extremely good rating of our H2 Hotel in Vienna. Hopefully we can welcome you again soon in beautiful Vienna.
Many warm regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
09.08.24
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