Reviews: H2 Hotel Berlin Alexanderplatz

Name: H2 Hotel Berlin-Alexanderplatz
Address: Karl-Liebknecht-Straße 32a, Berlin, Berlin, 10178, DE
Telephone: +49 30 2408801-0
Price range: Pricerange : 89,00 - 332,00€ (Based on the average prices of a standard room):
Rating: 88

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Evaluation overview: What our guests say about the H2 Hotel Berlin-Alexanderplatz

Overall rating from 2847 evaluations

Our latest ratings:

0 evaluations,

64 evaluations, show

6 evaluations, show

3 evaluations, show

Guest statements:

843 guests said „Very rich breakfast”

1273 guests said „Perfect location”

1047 guests said „Appealing rooms”

1069 guests said „Great price”

1172 guests said „Very courteous staff”

Detailed evaluations

97%

From: Wilk11.09.23

Room
80 / 100
Location
100 / 100
Cleanliness
100 / 100
Breakfast
100 / 100
Restaurant
100 / 100
Price
100 / 100
Service
100 / 100
Wifi / WLAN
20 / 100

Lieber Gast, ganz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüßen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden. Herzliche Grüße aus dem H2 Hotel Berlin-Alexanderplatz, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

11.09.23

80%

From: De Keyser L.11.09.23

Locatie voor het bezoeken van bezienswaardigheden is uitstekend.

Room
60 / 100
Location
100 / 100
Cleanliness
80 / 100
Price
80 / 100
Service
80 / 100
Wifi / WLAN
80 / 100

Dear Mr. De Keyser Lucien, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

11.09.23

96%

From: Bruna11.09.23

Muy buena experiencia! Personal muy educado, cuartos limpios, desayuno muy bueno. Me encantó todo!

Room
100 / 100
Location
80 / 100
Cleanliness
100 / 100
Breakfast
100 / 100
Price
100 / 100
Service
100 / 100
Wifi / WLAN
80 / 100

Dear Bruna, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Berlin. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

11.09.23

88%

From: anonymous11.09.23

Room
100 / 100
Location
80 / 100
Cleanliness
100 / 100
Price
60 / 100
Service
60 / 100
Wifi / WLAN
80 / 100

Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

11.09.23

82%

From: anonymous11.09.23

discreto

Room
80 / 100
Location
100 / 100
Cleanliness
100 / 100
Breakfast
80 / 100
Restaurant
80 / 100
Price
80 / 100
Service
80 / 100
Wifi / WLAN
60 / 100

Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our atmosphere met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us again soon. Best regards, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

11.09.23

83%

From: Jaume11.09.23

El hotel esta muy bien situado, las instalaciones y el personal muy bien pero el desayuno es escaso

Room
80 / 100
Location
100 / 100
Cleanliness
80 / 100
Breakfast
60 / 100
Price
80 / 100
Service
100 / 100
Wifi / WLAN
80 / 100

Dear Jaume, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our offers. We hope to welcome you back very soon. Greetings from the H2 Hotel Berlin-Alexanderplatz. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

11.09.23

76%

From: Kinston K.11.09.23

Great; friendly and helpful staff.

Room
60 / 100
Location
80 / 100
Cleanliness
80 / 100
Breakfast
80 / 100
Price
60 / 100
Service
100 / 100
Wifi / WLAN
80 / 100

Dear Mr. Kinston, Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional friendly staff members. We have forwarded your comment to them and hope to welcome you back soon. Kind regards, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

11.09.23

93%

From: Fabio10.09.23

Room
100 / 100
Location
80 / 100
Cleanliness
100 / 100
Breakfast
100 / 100
Price
80 / 100
Service
100 / 100
Wifi / WLAN
80 / 100

Dear Fabio, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H2 Hotel Berlin-Alexanderplatz. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.09.23

100%

From: Wesley S.10.09.23

Foi uma ótima experiência, só tenho a agradecer a acomodação do hotel.

Room
100 / 100
Location
100 / 100
Cleanliness
100 / 100
Breakfast
100 / 100
Restaurant
100 / 100
Price
100 / 100
Service
100 / 100
Wifi / WLAN
100 / 100

Dear Wesley Sousa, Thank you very much for your very positive and excellent review. We say a big thank you. We are pleased to have achieved the success 100% guest satisfaction. You are always welcome to our hotel! King regrads, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.09.23

90%

From: Daphne10.09.23

Room
80 / 100
Location
80 / 100
Cleanliness
100 / 100
Breakfast
100 / 100
Price
80 / 100
Service
100 / 100

Dear Daphne, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H2 Hotel Berlin-Alexanderplatz. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.09.23

70%

From: anonymous10.09.23

Moderate

Room
80 / 100
Location
80 / 100
Cleanliness
40 / 100
Breakfast
80 / 100
Price
60 / 100
Service
80 / 100
Wifi / WLAN
80 / 100

Dear guest, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.09.23

84%

From: anonymous10.09.23

pokoj odpovídající krátkému pobytu, klidný tichý, poloha hotelu vynikající

Room
80 / 100
Location
100 / 100
Cleanliness
80 / 100
Price
80 / 100
Service
80 / 100
Wifi / WLAN
80 / 100

10.09.23

80%

From: anonymous09.09.23

Room
80 / 100
Location
80 / 100
Cleanliness
80 / 100
Breakfast
80 / 100
Price
80 / 100
Service
80 / 100
Wifi / WLAN
100 / 100

09.09.23

70%

From: anonymous09.09.23

Overall it was ok, though in other German cities on my tour I have similar (and better!) hotels for much cheaper (€75 instead of €125 per night)

Room
60 / 100
Location
80 / 100
Cleanliness
80 / 100
Breakfast
80 / 100
Price
60 / 100
Service
80 / 100
Wifi / WLAN
40 / 100

Dear Guest, Thank you for your stay and your feedback about our H+ Hotel. We look forward to your honest opinion about our services and our product. Of course, we are constantly striving to develop further in order to offer our customers a contemporary range and a good price-performance ratio. We would be very happy about a return visit. Thanks and best regards, Your team from H-Hotels Sergej Rosenberg - Online Reputation Manager

09.09.23

74%

From: Stephan09.09.23

Wir waren schon in anderen H2 Hotels und leider, könnten wir als Gäste mehr erwarten. Dies betrifft die Sauberkeit und Qualität der Ausstattung sowie ein abwechslungsreicheres Frühstück.

Room
60 / 100
Location
100 / 100
Cleanliness
60 / 100
Breakfast
60 / 100
Restaurant
80 / 100
Price
60 / 100
Service
100 / 100
Wifi / WLAN
100 / 100

Lieber Stephan, wir danken Ihnen für Ihre Bewertung. Die Erwartungen und Bedürfnisse unserer Gäste stehen für uns an erster Stelle und wir werden versuchen, durch Ihre konstruktive Kritik unsere Leistung zu verbessern. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit! Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

09.09.23

100%

From: Paul R.09.09.23

Excellent stay , fab location & breakfast . Would definitely recommend & use again if I stayed in berlin again.

Room
100 / 100
Location
100 / 100
Cleanliness
100 / 100
Price
100 / 100
Service
100 / 100
Wifi / WLAN
60 / 100

Dear Mr. Riley, thanks a million for your fantastic review. We are happy to read, that you enjoyed the excellent location and the good breakfast buffet. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Greetings from the H2 Hotel Berlin-Alexanderplatz. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

09.09.23

83%

From: Michael09.09.23

Ein Hotel, das entsprechend der Beschreibungen im Netz die Erwartungen erfüllt. Die Lage ist nicht am sondern in der Nähe des Alex. Das Frühstück ist o. K., der Früstücksbereich sehr laut und unpersönlich. Das Zimmer war sehr sauber und sehr gut ausgestattet! Alles in allem eine klare Weiterempfehlung.

Room
100 / 100
Location
80 / 100
Cleanliness
100 / 100
Breakfast
80 / 100
Price
60 / 100
Service
80 / 100
Wifi / WLAN
80 / 100

Lieber Michael, vielen Dank für die positive Beschreibung Ihres Aufenthaltes in unserem Haus. Es ist für uns sehr wichtig zu erfahren, mit welchen Eindrücken unsere Gäste unser Haus in Erinnerung behalten. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit! Herzliche Grüße aus Berlin, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

09.09.23

82%

From: Jimena09.09.23

Good experience, could be better

Room
80 / 100
Location
100 / 100
Cleanliness
60 / 100
Breakfast
100 / 100
Restaurant
80 / 100
Price
80 / 100
Service
80 / 100
Wifi / WLAN
60 / 100

Dear Jimena, Thank you very much for your review and the time you took for it. We hope to be able to completely convince you on your next visit and wish you all the best until then! King regards, Your team from H-Hotels Sergej Rosenberg - Online Reputation Manager

09.09.23

96%

From: Christine D.09.09.23

Great! I can’t wait to be back.

Room
100 / 100
Location
100 / 100
Cleanliness
100 / 100
Breakfast
80 / 100
Price
100 / 100
Service
100 / 100
Wifi / WLAN
100 / 100

Dear Mrs. Dury, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in the H2 Hotel Berlin-Alexanderplatz. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

09.09.23

93%

From: Ruud08.09.23

Fijn hotel op de Alexanderplatz

Room
80 / 100
Location
100 / 100
Cleanliness
100 / 100
Breakfast
100 / 100
Price
80 / 100
Service
100 / 100
Wifi / WLAN
100 / 100

Dear Ruud, Thank you for choosing our hotel for your recent stay in Berlin and for posting a lovely review of your experiences. We are more than happy that you enjoyed your time with us and we can't wait to enable your future abidance just as or even more delightful. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.09.23

Our Customer Satisfaction Index

88%

Based on 2847 ratings

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Customer Alliance88%