Hotelreviews:
HYPERION Hotel Hamburg

Name: HYPERION Hotel Hamburg
Address: Amsinckstraße 39, Hamburg, Hamburg, 20097, DE
Telephone: +49 40 4142000
Price range: Pricerange : 109,00 - 399,00€ (Based on the average prices of a standard room):
Rating: 88

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Evaluation overview: What our guests say about the HYPERION Hotel Hamburg

Overall rating from 3528 evaluations

Our latest ratings:

2771 evaluations, show

664 evaluations, show

82 evaluations, show

11 evaluations, show

0 evaluations,

Guest statements:

1663 guests said „Excellent hotel”

1668 guests said „Appealing rooms”

1660 guests said „Very attentive staff”

1209 guests said „Very extensive breakfast”

1637 guests said „Very nice location”

Detailed evaluations

Overall

Room

Cleanliness

Location

Price

Service

Breakfast

Restaurant

Bar

Conference / Banquet

60%

From: Martina F.

13.02.23

Das Preis-Leistungsverhältnis passt für mein Dafürhalten leider so gar nicht. Das war viel Geld für ein Zimmer mit sehr schlechter, verbrauchter Luft.

View details

Room
40 / 100
Price
40 / 100
Location
100 / 100
Cleanliness
60 / 100
Service
60 / 100

Liebe Frau Fuchs, vielen Dank für Ihre Bewertung die Sie unserem HYPERION Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns weitestgehend gefallen hat und hoffen, Sie wieder einmal bei uns begrüßen zu dürfen. Ein Tipp: Bitte buchen Sie das nächste Mal einfach ein Businesszimmer oder unsere Suite, da sich diese Zimmer auf der 2. Etage befinden und die Fenster gekippt werden können. Hoffentlich bis bald! Mit schönen Grüßen aus Hamburg - Ihr Team von den H-Hotels, Christina Dinklage Online Reputation Manager

13.02.23

60%

From: anonymous

12.02.23

Not good, not bad, but below expectations.

View details

Room
40 / 100
Breakfast
80 / 100
Bar
80 / 100
Price
60 / 100
Location
60 / 100
Cleanliness
80 / 100
Service
40 / 100

Dear guest, Thank you for the feedback about your stay at our hotel. We are sorry for the problems you experienced and that you were not completely satisfied with your stay. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Best regards, Your H-Hotels Team, Christina Dinklage Online Reputation Manager

12.02.23

Our Customer Satisfaction Index

88%

Based on 3528 ratings

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The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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Customer Alliance88%

Hotelreviews: HYPERION Hotel Hamburg