Reviews: H4 Hotel Wyndham Paris Pleyel Resort
Here you will find the reviews for the H4 Hotel Wyndham Paris Pleyel Resort.
See for yourself one of the newest hotels in Paris: with a fantastic panorama, excellent facilities and an impressive location in the Tour Pleyel in the Saint-Denis district.
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Evaluation overview: What our guests say about the H4 Hotel Wyndham Paris Pleyel Resort
Overall rating from 162 evaluations
Guest statements:
"Very friendly service"
"Very good price / performance ratio"
"Beautiful rooms"
"Very nice location"
"Great new hotel"
78%
Big hotel with some technical difficulties in conference center, no direct connection to conference center
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service100 / 100
- Breakfast80 / 100
- Restaurant80 / 100
- Bar60 / 100
- Wifi / WLAN80 / 100
- Wellness / Spa100 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mr Thumer,
Thank you for taking the time to share your experience with us. We are happy that you enjoyed your stay with us. We apologize if you experienced some technical difficulties in our conference center.
We hope to welcome you again very soon.
Best regards,
Margaux MARY
Front of house manager
17.02.25
72%
Ok für Geschäftsreisen, wenn die Zimmer besser wären. Ansonsten zu teuer für das gebotene.
- Room40 / 100
- Cleanliness60 / 100
- Location100 / 100
- Service100 / 100
- Breakfast80 / 100
- Bar100 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet80 / 100
- Price20 / 100
Dear Mr. Lufer,
Thank you for sharing your experience with us.
We are glad to hear that you enjoyed your stay with us, particularly our breakfast buffet and warm welcoming.
We regret to hear that the cleaning service was not up to our standards and the room temperature was not at your convenience. We will investigate further this issue with our engineering service.
Don't hesitate to contact us for your next stay in order to ensure our service is impeccable.
We hope to see you again soon in our establishment !
Sincerely,
Magdalena FILIOU
Assistant front of house manager
17.02.25
72%
Hotel sauber und sehr freundliches Personal aber zu teuer
- Room80 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service100 / 100
- Breakfast60 / 100
- Bar80 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet40 / 100
- Price40 / 100
Dear Mr.Werner,
Thank you for sharing your experience with us.
We are really happy to hear that you enjoyed the confort of our rooms and our staff.
However, we are truly sorry to learn that you found our prices too high, please be assured that your feedback will be shared.
We hope to see you again in our hotel.
Sincerely,
Margaux MARY
Front of house manager
17.02.25
80%
U
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Breakfast60 / 100
- Restaurant80 / 100
- Bar40 / 100
- Wifi / WLAN100 / 100
- Wellness / Spa40 / 100
- Price100 / 100
Dear Aurelian-Ioan Dicu,
We would like to thank you for your comment following your stay with us. It is a great satisfaction for us that you have enjoyed your stay with us.
Do not hesitate to come back to me if you need any assistance and we hope to see you soon again at H4 Hotel Wyndham Paris Pleyel Resort.
Best regards,
Margaux MARY
Front of house manager
16.02.25
64%
rather not the best value for money
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service80 / 100
- Breakfast60 / 100
- Restaurant60 / 100
- Bar40 / 100
- Wifi / WLAN60 / 100
- Wellness / Spa80 / 100
- Conference / Banquet40 / 100
- Price60 / 100
Dear Mr Weissinger,
We would like to thank your for your feedback. We are deeply sorry that you have found our value for money was unsatisfactory. Please be assured that we will share your comment with all our team and take your comment into consideration.
We hope that we can welcome you again in the future.
Best regards,
Margaux MARY
Front of house manager
16.02.25
77%
Ok
- Room60 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service80 / 100
- Breakfast100 / 100
- Restaurant100 / 100
- Bar40 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet60 / 100
- Price80 / 100
Dear Helai Nimmerrichter,
Thank you for your feedback. We are truly sorry that your stay did not meet your expectations. Please be assured that the necessary measures will be implemented to avoid any future occcurence.
We hope that we can gain your trust for your future stay with us.
Best regards,
Margaux MARY
Front of house manager
16.02.25
77%
Service im Konferenzbereich (Nachfüllen Milch beim Kaffee, Flaschenöffner etc. ) war nicht gut. Gesamteindruck könnte besser sein.
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service60 / 100
- Breakfast100 / 100
- Restaurant60 / 100
- Bar60 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet60 / 100
- Price60 / 100
Dear Mr.Peetz,
Thank you for sharing with us your experience.
We are truly sorry to learn that your experience with the service, in particular with the congress center was not satisfactory.
Please be assured that we will share your feedback to improve our level of service.
Don't hesitate to contact us for your next stay so that we can make sure your stay goes smoothly.
Sincerely,
Margaux MARY
Front of house manager.
16.02.25
64%
Average, quite expensive for the service provided
- Room60 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service60 / 100
- Breakfast40 / 100
- Restaurant40 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mr Amaral,
Thank you for your comment. We are truly sorry if you felt that your stay with us was average, please be assured that your feedback will be taken into account very seriously.
We are happy that your check in was convenient and that our team was able to grant you a late check out. We understand that the closing time of our skybar can be confusing, we do close at midnight but last order is at 11.15 and some days can be slightly different depending on the availability. We are sorry if the information was misleading.
We hope that we will gain your trust back for the future and remain at your disposal.
Best regards,
Margaux MARY
Front of house manager
14.02.25
62%
Elevator system was good, rest of hotel gave a low-budget feeling.
- Room60 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service40 / 100
- Breakfast100 / 100
- Restaurant40 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet80 / 100
- Price40 / 100
Dear Mr Gustafsson,
Thank you for taking the time to share your experience with us. I would like to sincerely apologize if we have given you any feeling of low-budget. Please be assured that we opened a few months ago and take into serious cosideration your feedback.
We are truly sorry again and we hope that we can offer you a better feeling for your next stay. Do not hesitate to contact us in the future if you need any assistance.
Best regards,
Margaux MARY
Front of house manager
14.02.25
74%
Wir haben einen Grossanlass in Ihrem Hotel organisiert. Leider hat ganz vieles nicht geklappt und wir waren insgesammt sehr enttäuscht von ihrem Hotel. Wir haben unser detailliertes Feedback bereits mit Fiona vom Event Mgmt Team besprochen.
- Room60 / 100
- Cleanliness80 / 100
- Location80 / 100
- Service80 / 100
- Breakfast100 / 100
- Restaurant80 / 100
- Bar20 / 100
- Wifi / WLAN100 / 100
- Wellness / Spa100 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mrs Brunnschweiler,
Thank you for sharing your experience with us. We understand that you had somes issues with the conference center and also shared this with Fiona. We sincerely apologize and hope that we can offer you a better service in the future.
Best regards,
Margaux MARY
Front of house manager
14.02.25
70%
Na
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service80 / 100
- Breakfast80 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet60 / 100
- Price60 / 100
Dear Mr Schultz,
Thank you for your feedback following your stay with us. We are happy that you enjoyed your stay with us, we apologize if the access & the bar were not up to your expectations please be asured that your comment will be shared.
We hope to welcome you again very soon.
Best regards,
Margaux MARY
Front Of House Manager
14.02.25
75%
OK, but -> see replys
- Room100 / 100
- Cleanliness80 / 100
- Location100 / 100
- Service100 / 100
- Restaurant60 / 100
- Bar20 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Marco Pfendsack,
We would like to thank you for your feedback. We are truly sorry if you found your stay only ok. Be assured that we will take into consideration your comments. Please accept our deepest apologies for the bar issues which we will share with our team in order to avoid any future occurence.
We hope that we will be able to offer you a better quality of service in the future and we remain at your disposal in the meantime should you need any assistance.
Best regards,
Margaux MARY
Front of house manager
14.02.25
73%
Good. Nowhere near enough coffe machines for the number of guests in either the breakfast room or conference centre.
- Room80 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service60 / 100
- Breakfast100 / 100
- Restaurant60 / 100
- Bar20 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mr Barrett,
We would like to thank you for taking the time to share your experience with us. We are happy that you enjoyed your stay and have duly noted your comment about our coffee options, please accept our sincere apologies for this issue.
We hope that we will have the pleasure to welcome you again.
Best regards,
Margaux MARY
Front of house manager
14.02.25
72%
Das Hotel inkl. Kongresscenter entspricht grundsätzlich dem Konzept.
Aber einen 1-wöchigen internationalen LeadershipSummit bekommen sie noch lange nicht hin. Da helfen auch keine sauberen Zimmer mit schönem Ausblick und ein netter Concierge, das haben viele.
- Room80 / 100
- Cleanliness100 / 100
- Location60 / 100
- Service100 / 100
- Breakfast80 / 100
- Bar40 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet40 / 100
- Price80 / 100
Dear Mrs Küchen,
Thank you for feedback following your stay at the H4 Hotel Wyndham Paris Pleyel Resort.
We are happy to know that you enjoyed the cleanliness of our rooms and our view. We are truly sorry if your had any inconvenience with the refilling of our bar options, please be assured that we will share your comment with all our team in order to take the necessary measures in the future.
We hope that we will be able to welcome you again in our hotel.
Best regards,
Margaux MARY
Front of house manager
14.02.25
64%
Overall it was OK-ish.
- Room60 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service60 / 100
- Breakfast80 / 100
- Restaurant60 / 100
- Bar40 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mr Schiedon,
First of all, thank you very much for your feedback. We are truly sorry if your stay was only ok and not up to your expectations. Please allow us to express our deepest apologies. Do not hesitate to come back to me if you wish to discuss this further.
We hope that we will be able to welcome you again and offer you a better quality of service.
Best regards,
Margaux MARY
Front of house manager
13.02.25
62%
Décevante
- Room40 / 100
- Cleanliness20 / 100
- Location60 / 100
- Service80 / 100
- Breakfast80 / 100
- Restaurant80 / 100
- Price80 / 100
Cher Monsieur Gouverneur,
Je vous remercie pour votre retour suite à votre séjour au H4 Hotel Wyndham Pleyel. Je suis sincèrement navrée si votre expérience fut décevante. Soyez assuré que nous allons vérifier auprès du service concerné ce qu'il s'est passé et que cela ne se reproduira pas.
Je me suis permise de vous envoyer un email en parallèle afin de m'assurer de notre irréprochabilité de service lors de votre prochain séjour.
Je reste à votre disposition.
Bien à vous,
Margaux MARY
Front Of House Manager
13.02.25
80%
Très bien et tellement pratique qd on travaille juste en face.
- Room60 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service80 / 100
- Breakfast80 / 100
- Restaurant80 / 100
- Bar80 / 100
- Price80 / 100
Chère Madame Cote,
Nous vous remercions pour votre retour. Nous sommes ravis que votre séjour se soit très bien passé, nous espérons continuer à vous accueillir pour chacun de vos séjours.
A bientôt !
Bien cordialement,
Margaux MARY
Front of house manager
02.02.25
80%
A very nice hotel in an excellent location next to a train station, and within walking distance to the Stade de France. Roof top bar and pool/gym area offer an incredible view of the city.
Sadly, one dissatisfaction was that the bar, restaurant and room service were not available when we returned after a long day in Paris.
- How are you enjoying your stay?80 / 100
Dear James Gwion,
Thank you for your feedback. We are truly happy to know that you enjoyed our location as well as our bar and pool area. We apologize if the bar was closed when you returned from your long day in Paris.
Best regards,
Margaux MARY
Front of House Manager
01.02.25
72%
Déçu une fois de plus par les prestations. Après X manques d'upgrades ou de coupons boissons, un vol dans la chambre, les absurdités d'avoir à redescendre à l'accueil pour pouvoir monter à la piscine ou au restaurant alors que l'on a réservé un créneau horaire, votre établissement a énormément de choses à changer.
- Room40 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
- Price40 / 100
Cher Monsieur Jeannin,
Nous vous remercions pour votre retour suite à votre séjour au H4 Hotel Wyndham Paris Pleyel Resort. Nous sommes sincèrement navrés si votre séjour ne fut pas à la hauteur de vos attentes.
Soyez assuré que suite à nos échanges et ceux que vous avez eu avec notre directeur des opérations, les mesures nécessaires ont été mises en place afin d'éviter tout manquement à vos prochains séjours.
Je reste comme toujours à votre entière disposition et vous souhaite une très belle journée.
Bien à vous,
Margaux MARY
Front of house manager
30.01.25
71%
Très décevant pour un hôtel de ce standing
- Room60 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service100 / 100
- Breakfast80 / 100
- Restaurant40 / 100
- Price40 / 100
Cher Olivier GERRY,
Nous vous remercions pour votre retour suite à votre séjour au H4 Hotel Wyndham Paris Pleyel Resort. Nous sommes sincèrement navrés si votre séjour fut décevant. Nous sommes désolés que l'absence de room service et la chambre ne furent pas à la hauteur de vos attentes.
Nous espérons vous revoir et vous offrir une qualité de service irréprochable lors de votre prochain séjour.
Bien à vous,
Margaux MARY
Front Of House Manager
29.01.25
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