Reviews: H4 Hotel Berlin Alexanderplatz
Find out what guests think of the H4 Hotel Berlin Alexanderplatz.
Book directly here with our Best Price Guarantee and take advantage of exclusive benefits.
Evaluation overview: What our guests say about the H4 Hotel Berlin Alexanderplatz
Overall rating from 2430 evaluations
Guest statements:
937 guests said „Very good price”
1097 guests said „Optimal location”
1010 guests said „Very cozy rooms”
1051 guests said „Very competent staff”
656 guests said „Fabulous breakfast”
94%
- Room80 / 100
- Location100 / 100
- Breakfast100 / 100
- Restaurant100 / 100
- Price80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN60 / 100
Dear guest,
We are happy that you gave your recent stay at our H4 Hotel a super rating which confirms your delightful impressions. It was our pleasure to have satisfied your expectations in almost every way and we hope to welcome you back again someday for another or even more enjoyable time with us.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
25.09.23
63%
No volvería
- Room40 / 100
- Location100 / 100
- Breakfast100 / 100
- Price40 / 100
- Cleanliness60 / 100
- Service40 / 100
- Wifi / WLAN20 / 100
Dear Alejandra,
Thank you for taking the time to review your recent stay experiences at our H4 Hotel. We deeply regret your uncomely impressions especially regarding our cleaning service and we kindly ask you to accept our apologies for the lack of tidiness in your room which in fact is very unusual. Please rest assured that concerning to your meaningful notes we will hold an appropriate consultation with our housekeeping team to improve their attention and efforts. Hopefully you will give us another opportunity to change your point of view and convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
25.09.23
93%
- Room100 / 100
- Location80 / 100
- Breakfast100 / 100
- Price80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
besten Dank für die positive Bewertung unseres Hauses. Toll, dass wir Ihnen mit personalisiertem Service, sowie herzlicher Gastfreundschaft und schönem Ambiente einen angenehmen Aufenthalt bereiten konnten. Gern möchten wir Sie sogar noch mehr begeistern und hoffen auf ein baldiges Wiedersehen im H4 Hotel Berlin Alexanderplatz.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
25.09.23
90%
- Room100 / 100
- Location80 / 100
- Breakfast100 / 100
- Price60 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Dear guest,
Many thanks for having stayed at our hotel and for giving us a super rating. We are happy that you acknowledged our great conveniences and amenities which made your abidance enjoyable. Hopefully we will meet again soon.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
25.09.23
93%
Insgesamt sehr gut. Wir haben uns wohlgefühlt, alle Mitarbeitenden waren nett. Die angebotenen Leistungen waren sehr gut.
- Room80 / 100
- Location100 / 100
- Breakfast100 / 100
- Price100 / 100
- Cleanliness80 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
herzlichen Dank, dass Sie nach Ihrer Heimreise daran gedacht haben, Ihre positiven Erfahrungen, in Form eines freundlichen Feedbacks, zu teilen. Das Wohl unserer Gäste liegt uns sehr am Herzen und tolle Bewertungen wie Ihre schätzen wir daher umso mehr. Um Ihnen einen weiteren erholsamen Aufenthalt zu ermöglichen, hoffen wir, Sie schon bald wieder einmal in unserem H4 Hotel willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
25.09.23
86%
An excellent stay. The reception staff were able to move us to a new room.
- Room60 / 100
- Location80 / 100
- Breakfast100 / 100
- Price80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Dear Trevor,
Thank you for posting a great review of your recent stay with us. We appreciate your super rating just as much as your kind words confirming your pleasant abidance at our H4 Hotel. However we apologize for your fist room which wasn't flawless and we are glad that your move to another room was a success. As a matter of course our maintenance will check and fix the defects immediately. Please come back soon and let us enable your next visit just as or even more delightful.
Best wishes,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
24.09.23
60%
Gute Lage, jedoch überlaufen und zu preisintensiv.
- Room60 / 100
- Location80 / 100
- Price40 / 100
- Cleanliness60 / 100
- Service60 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir bedauern jedoch, dass wir den gewünschten Wohlfühleffekt bei Ihnen nicht in jeglicher Hinsicht erzielen konnten. Für die Unachtsamkeit unseres Teams vom Housekeeping möchten wir uns aufrichtig entschuldigen. Bitte seien Sie versichert, dass solche Vorkommen, wie von Ihnen beschrieben, ganz gewiss nicht unser herkömmliches Qualitätslevel oder Anspruch an uns selbst widerspiegeln. Ihre Enttäuschung können wir absolut nachvollziehen und um sicherzustellen, dass so etwas nicht noch einmal passiert, werden wir bezüglich Ihrer Anmerkungen umgehend mit unserer leitenden Hausdame Rücksprache halten. Schade auch, dass unser Preis/Leistungsverhältnis nicht Ihren Erwartungen entsprach. Gern möchten wir Sie darüber informieren, dass wir bei uns im Haus mit einem dynamischen Preissystem arbeiten, wobei sich die Raten stets nach der aktuellen Buchungslage, sowie Auslastung und etwaigen Veranstaltungen in Berlin richten. Somit variieren die Zimmerpreise täglich und eine günstige Buchung ist die meiste Zeit im Jahr über möglich. Hoffentlich bekommen wir von Ihnen noch eine weitere Gelegenheit um Sie, wie die meisten unserer Gäste, von unserem tollen Standard in allen Bereichen zu überzeugen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
24.09.23
88%
Gut
- Room80 / 100
- Location80 / 100
- Price80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN60 / 100
Lieber Gast,
wie schön, dass Ihnen unser Berliner Haus, mitsamt seinen tollen Annehmlichkeiten, so super gefiel und unsere herzliche Gastfreundschaft dazu beigetragen hat, Ihnen eine erholsame Zeit zu ermöglichen. Hoffentlich dürfen wir Sie schon bald wieder einmal bei uns willkommen heißen und Ihren zukünftigen Aufenthalt genauso angenehm gestalten.
Mit besten Grüßen,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
24.09.23
96%
A very nice stay. Staff were polite & helpful. The room was very clean, although quite small.
- Room80 / 100
- Location100 / 100
- Breakfast100 / 100
- Price100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear guest,
Many thanks for sharing a lovely feedback with us and our future guests. We are happy that our amenities met your expectations just as much as the great service of our obliging staff. Please come back soon and enjoy another pleasant abidance with us in the heart of lively Berlin.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
24.09.23
92%
- Room100 / 100
- Location100 / 100
- Price100 / 100
- Cleanliness100 / 100
- Service60 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thanks a lot for choosing our hotel for your recent and pleasant stay in Berlin. We are happy that your positive impressions made you leave us such a great rating and we hope to welcome you back again soon for another enjoyable abidance.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
24.09.23
82%
- Room60 / 100
- Location100 / 100
- Breakfast80 / 100
- Conference / Banquet100 / 100
- Price80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Wifi / WLAN80 / 100
Dear guest,
Thank you for staying at our modern city hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please allow us to even improve your impressions during a future visit. We look forward to meet again someday.
Best wishes,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
24.09.23
93%
So glad we chose the H4 for our visit to Berlin. Overall a very comfortable experience and we would certainly recommend it to anyone thinking of visiting Berlin. Although it did not disturb us, we were slightly mystified though by the number of emergency vehicle sirens that we could hear throughout the day and night?
- Room100 / 100
- Location100 / 100
- Breakfast100 / 100
- Price60 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear guest,
How lovely to see the great review of your recent stay at our hotel. We are thankful for your kind words and happy to know that our conveniences as well as excellent service features were appreciated. Please come back soon for another pleasant abidance with us in modern ambience and super central location.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
23.09.23
100%
Calidad relación/precio/instalaciones/ubicación correctas. Volveré a repetir sin ninguna y lo recomiendo al 100%.
- Room100 / 100
- Location100 / 100
- Breakfast100 / 100
- Price100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear Richard,
Thanks a million for sharing an amazing review of your recent stay with us and our future guests. We couldn't be happier about your lovely words confirming your appreciation for our conveniences and delightful abidance. Please come back soon and allow us to enable your future visit just as enjoyable.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
23.09.23
76%
- Room60 / 100
- Location80 / 100
- Breakfast80 / 100
- Price60 / 100
- Cleanliness100 / 100
- Service80 / 100
- Wifi / WLAN60 / 100
Dear guest,
We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
22.09.23
86%
Es un buen Hotel para los que participan en Eventos y Conferencias, para el viajero común , no es cómodo por el tamaño ( Muy Grande ) , pero es confortable, preferimos Hoteles más pequeños y personales . El resto es excelente , para descansar .
- Room100 / 100
- Location100 / 100
- Breakfast80 / 100
- Price80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Wifi / WLAN40 / 100
Dear Jorge Alberto,
Thank you for your good rating and kind feedback. We are happy that you enjoyed your stay at our hotel in convenient location and appreciated our amenities. Please come back again someday and allow us to even improve your impressions.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
22.09.23
94%
Very nice, but the foreign tv channel could be better
- Room100 / 100
- Location100 / 100
- Breakfast100 / 100
- Bar80 / 100
- Price80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN40 / 100
Dear Tom,
Many thanks for your super rating and meaningful notes regarding our tv channels which we will discuss with our responsible colleagues. Good to know that apart from that you had a pleasant stay with us and appreciated our conveniences. Hopefully we will meet again someday for an even more enjoyable abidance.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
22.09.23
77%
Prima
- Room80 / 100
- Location80 / 100
- Breakfast80 / 100
- Bar40 / 100
- Price80 / 100
- Cleanliness80 / 100
- Service100 / 100
- Wifi / WLAN40 / 100
Dear guest,
Thank you for your recent stay and for sharing your online review. Even though to our regrets not everything was to your satisfaction we are still glad to have enabled your abidance overall enjoyable. Please come back again someday for a more delightful time.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
22.09.23
92%
ich hab gut geschlafen. Das Bett ist supper.
- Room100 / 100
- Location80 / 100
- Price80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN60 / 100
Lieber Gast,
unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser H4 Hotel nach Ihrer Heimreise so super zu bewerten. Wir freuen uns über Ihr positives Feedback, welches Ihren gelungenen Aufenthalt widerspiegelt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
22.09.23
92%
Sehr zufrieden. Zimmer angenehm und sauber. Frühstück gut, frisch und gesunde Möglichkeiten (ist mir persönlich wichtig).
- Room80 / 100
- Location100 / 100
- Price80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN60 / 100
Lieber Martin,
Ihr tolles Feedback, welches ihren gelungenen Aufenthalt in unserem Hause widerspiegelt, haben wir mit Freude gelesen und bedanken uns dafür ganz herzlich. Mit unserem modernen Komfort, sowie der Gastfreundschaft unseres gesamten Teams würden wir uns freuen, Ihren nächsten Besuch genauso erholsam werden zu lassen. Auf ein baldiges Wiedersehen im H4 Hotel Berlin Alexanderplatz!
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
22.09.23
92%
Service was great and the room was spacious, clean , well designed with clean modern feeling
- Room100 / 100
- Location80 / 100
- Price80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear guest,
We are happy about your kind review and thankful that you have shared it with us as well as our future guests. How lovely to know that our comfort and service features met your expectations of a pleasant stay. Please come back soon for another great time with us in nice ambience and super central location.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
21.09.23
Our Customer Satisfaction Index
All reviews