Hotel reviews: H2 Hotel Mainz

Schönes Hotel, halbwegs gut gelegen, nette Lobby und Bar

Sehr modernes, gut gelegenes Hotel, gute Anbindung zu den öffentlichen Verkehrsmitteln, sehr sauber, sehr freundliches Personal! Frühstück war für das Preis Leistungsverhältnis ok.

Neues Gebäude und alles unkompliziert

Excellent, good wifi coverage

Sadly, we were very very disappointed. The room had a window but was entirely overlooked by corridors and other rooms...no possibility to see the outside world. Very claustrophobic. Sometimes a room is sold more cheaply because of a bad view. This was not at all the deal I had bought. The room appeared clean at first glance but we moved the beds slightly and found it not so clean under there. No USB charging in room. No possibility to make a drink No kettle or water. No tissues. No chair to sit in. A desk but only a low backless soft stool to sit on. A very designed room but but entirely impractical for use as a hotel room you might spend any time in. Met one friendly member of staff who helped find an adapter for us on the second day of asking and only after first asking if we could borrow one (service directory says you can borrow one from reception) and being told 'no' or 'no I'm sorry' but a different receptionist and that we were wrong and there was one. (The friendly lady did apologise for this when I showed her photos of the room and said we were right). In any other hotel we have ever stayed in I think reception would have said, 'Sorry we don't have any left to lend out at the moment but if you give me your room number we will try to get one to you as soon as possible'. 'No' with no reason just seems rude and unhelpful. The breakfast experience was not great. It is billed as self-service but feels honestly like noone cares. Two staff were around mainly chatting, not interested that the loaf of bread available was covered in ketchup, the bowl of ketchup had 3 spoons all dropped into it handles in the ketchup too..very unhygienic and a fly was landing on the cheese. Replenishing was very hit and miss. I wonder if there is better service if you eat earlier during service rather than in the last hour? Noone asked at all during our stay if anything was okay. We planned to say something if asked at checkout rather than leave a bad review. I have never left a bad review before, ever, as I feel it is better to share feedback when asked and give a chance for things to be put right but on check out noone asked about our stay either. Hotel looks good on photos but very much style over substance..fancy wallpaper and carpets but impractical and apart from one member of staff the most unfriendly and uncaring place I have stayed. I have travelled a fair bit over many years. Other Guest reviews suggest they have had a much better experience. Perhaps we were extremely unlucky. We really did want to have a good time and we are not complainers. What a shame. Thanks to the one staff member who showed any interest and wanted to help.

Good hotel and everything was as promised.

Sehr sauber und ordentlich und frisch

Sehr freundliche kompetente Mitarbeiter und Mitarbeiterinnen. Gute Verkehrsanbindung. Reichhaltiges Frühstücksbüffet.

Sehr nettes und entgegenkommendes Personal. Zimmer sind sehr sauber und das ganze Hotel ist recht neu und schön eingerichtet. Die Lage ist auch sehr gut, da es direkt am Main ist und man nicht weit in die Innenstadt läuft.

Hotel mit viel Platz

Very nice and clean hotel. Would definitely recommend to friend or family member. I would not rate highly for a business hotel - from a business standpoint, the amenities were a little lacking (no iron, no comfortable chair to work in, limited hangers/space). But overall, the stay was very nice and i would definitely stay there again! Parking was a challenge - paid, but none was available several nights, but they were having an issue with the gate.

Saubere, kompakte und modern eingerichtete Zimmer. Freundlicher Service und ein gutes umfangreiches Frühstück inklusive. Achtung: Bei naiver Betrachtung der Fotos auf Google Maps könnte man fälschlicherweise auf das Vorhandensein von Balkonen schließen. Dies ist aber nicht der Fall.

Modernes Business Hotel, gut geeignet für kurze Aufenthalte

Es gab ein Quadruple Zimmer, was ich eher unpraktisch fand

Sehr modernes, wohnliches Hotel

Gute Organisation Tolle Zimmer Gute Lage

Sehr neu & sauber. Perfekt mit 4er Zimmern für Gruppenreisen

Alles prima, bis auf den Check In. Das muss schneller gehen, insbesondere, wenn man die Daten online schon hinterlegt hat.

Sehr modern eingerichtet

Sehr freundlicher Empfang an der Rezeption, problemloser Vorab Check in. Saubere zweckmäßige Zimmer mit guten Betten. Ordentliches Frühstück. Gute, ruhige Lage. Alles in allem sehr zu empfehlen.