Reviews: H2 Hotel Berlin Alexanderplatz
Find out what guests think of the H2 Hotel Berlin Alexanderplatz.
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Evaluation overview: What our guests say about the H2 Hotel Berlin-Alexanderplatz
Overall rating from 2796 evaluations
Guest statements:
843 guests said „Very rich breakfast”
1273 guests said „Perfect location”
1047 guests said „Appealing rooms”
1069 guests said „Great price”
1172 guests said „Very courteous staff”
100%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thanks a million for giving your recent stay at our H2 Hotel such a fantastic rating. It shows that our daily efforts were highly appreciated and we couldn't be happier about the fact that you enjoyed your time with us so much. Please recommend us to your friends and come back again someday for another wonderful abidance in Berlin’s lively city center.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
17.12.23
80%
The service was good according to the price
- Room80 / 100
- Location80 / 100
- Cleanliness80 / 100
- Price80 / 100
- Service80 / 100
- Wifi / WLAN80 / 100
Dear Lotte,
Thank you for having stayed at our H2 Hotel in Berlin and for taking the time to review your experiences. We appreciate your kind feedback and we are glad that your abidance was pleasant overall. Next time we would like to fully convince you of our great hospitality and hope to meet again someday.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
16.12.23
93%
We enjoyed or stay with you very much but as stated above would have liked tea/coffee making facilities and a safe in room. Other than that perfect
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Dear guest,
Thanks a lot for sharing a lovely review which reflects your pleasant and delightful stay with us. With this writing we would like to take the opportunity and let you know that at our reception we do have a high number of deposit boxes for our guest's valuables to be used 24/7 free of charge. Hopefully we can welcome you back again someday for an even more enjoyable abidance.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
16.12.23
96%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN60 / 100
Dear Dag,
Thanks a million for rewarding us with such a great review. How lovely to know that our excellent service as well as warm hospitality satisfied your expectations and made your stay delightful. We look forward to welcome you back again soon for another brilliant abidance in modern ambience and great location.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
16.12.23
76%
Over het algemeen een goed hotel op een goede ligging. Basic, maar goed.
- Room60 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast80 / 100
- Price60 / 100
- Service60 / 100
- Wifi / WLAN80 / 100
Dear guest,
Thanks for your efforts to post a review of your recent stay with us. Regarding to your good 77% rating we are glad that you had a pleasant time at our H2 Hotel overall. However we deeply regret the uncomely smell in your bathroom. Generally it is just the siphon, which does not sit on the drain properly and can easily be fixed. As a matter of course we will check the issue immediately and hopefully we can welcome you back again someday for a more delightful abidance.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
16.12.23
66%
Good average hotel with friendly receptionists and good breakfast at 500m distance from metro.
- Room60 / 100
- Location80 / 100
- Cleanliness60 / 100
- Breakfast60 / 100
- Price60 / 100
- Service60 / 100
- Wifi / WLAN40 / 100
Dear Kris,
Regarding to your 67% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of the amenities and comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
15.12.23
100%
Very satisfying service from the staff . Amazing variety for breakfast .
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear guest,
How great to know that the positive impressions you experienced while staying at our hotel made you leave us and our future guests such a lovely review. We are more than happy that your time with us was delightful and our conveniences worth your appreciation. Please come back soon for another wonderful abidance with us in the heart of Berlin.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
15.12.23
92%
- Room100 / 100
- Location80 / 100
- Cleanliness100 / 100
- Price100 / 100
- Service80 / 100
Lieber Gast,
herzlichen Dank für Ihre tolle Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem Hause. Wie schön, dass Sie sich bei uns wohl fühlten und unsere Serviceleistungen wertschätzten. Wir wären begeistert, Sie während Ihres nächsten Besuches in Berlin erneut bei uns willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
15.12.23
86%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast60 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear Ricardo,
Thanks a lot for choosing our hotel for your recent trip to Berlin and for giving us a super rating. How nice to know that you had a pleasant stay and that you appreciated our great conveniences. Please come back soon for another enjoyable abidance.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
15.12.23
91%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Restaurant80 / 100
- Price80 / 100
- Service80 / 100
- Wifi / WLAN100 / 100
Dear guest,
Many thanks for giving your recent stay a super rating which confirms your appreciation for our service features and comfort. It was our pleasure to have met your idea of feel-good atmosphere in almost every aspect and we look forward to enable your next abidance just as or even more pleasant.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
15.12.23
80%
Buena. El detalle de los dulces navideños 👍🏻
- Room60 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast80 / 100
- Restaurant80 / 100
- Price80 / 100
- Service80 / 100
- Wifi / WLAN20 / 100
Dear guest,
Thank you for sharing the kind thoughts of your recent abidance at our modern H2 Hotel in the heart of Berlin. We are glad that altogether you enjoyed your time with us and appreciated our amenities. Please accept our apologies for the changing water temperature in your shower and rest assured that we will replace the faucet immediately. To fully win you with our great advantages we hope to meet again someday.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
15.12.23
90%
Hotel is very close to transportation and Christmas market. Breakfast buffet was good. Hotel is family friendly. Overall very positive experience.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast100 / 100
- Price80 / 100
- Service80 / 100
- Wifi / WLAN100 / 100
Dear Raffaele,
Many thanks for leaving us and our future guests a great review. We are happy about your kind feedback confirming the positive impressions of your comfortable and pleasant stay at our hotel. Your hints which we apologize for also are appreciated and will be forwarded to our cleaning team. Hopefully we can welcome you back again someday for an even more enjoyable abidance.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
15.12.23
90%
Estupenda
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast60 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear guest,
We are thankful for your great rating and kind feedback. How nice to know that you had a pleasant stay at our H2 Hotel and that you acknowledged our present conveniences just as much as our warm hospitality. Your suggestions regarding our breakfast also is appreciated and will be considered. Hopefully we can welcome you back someday for an even more enjoyable abidance.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
15.12.23
96%
Muy buena.
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN60 / 100
Dear guest,
Many thanks for leaving us and our future guests a great review. We are happy about your kind feedback confirming the positive impressions of your comfortable and pleasant stay at our hotel. Hopefully we can welcome you back again someday for another enjoyable abidance with us.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
14.12.23
88%
Schöner Aufenthalt, allerdings gibt es immer mehr rücksichtslose Gäste.
- Room80 / 100
- Location80 / 100
- Cleanliness80 / 100
- Breakfast100 / 100
- Restaurant100 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN20 / 100
Lieber Harald,
vielen Dank für Ihre Mühe, ein freundliches Feedback abzugeben, welches Ihre positiven Aufenthaltserfahrungen widerspiegelt. Wir freuen uns, dass wir Sie mit modernem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten und Sie eine angenehme Zeit bei uns im Hause verbrachten. Hoffentlich dürfen wir Sie bald wieder einmal willkommen heißen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
14.12.23
93%
Sehr freundliches und einladendes Hotel. Nette Aufmerksamkeit während der Adventszeit mit süssem Gebäck in der Lobby
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Liebe Frau Solari,
für Ihren Aufenthalt in unserem H2 Hotel, sowie für die super Bewertung, möchten wir uns ganz herzlich bei Ihnen bedanken. Ihr freundliches Feedback wissen wir ebenso zu schätzen und finden es toll, dass Sie sich ein Bild sowohl vom personalisierten Service unseres engagierten Teams, als auch vom modernen Komfort unseres Hauses machen konnten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Berlin sein.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
14.12.23
100%
Ich würde auf jeden Fall wiederkommen
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser H2 Hotel nach Ihrer Heimreise so fantastisch zu bewerten. Wir freuen uns über Ihre lobenden Worte, welche Ihren gelungenen Aufenthalt widerspiegeln und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
14.12.23
86%
Really good.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast80 / 100
- Price80 / 100
- Service100 / 100
Dear Androniki,
We are thankful for your super rating and kind comment confirming the positive impressions of your recent stay. It was our pleasure to have satisfied your expectations which made your time with us so enjoyable. Please visit us again someday and re-experience our great hospitality.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
14.12.23
66%
- Room40 / 100
- Location80 / 100
- Cleanliness60 / 100
- Breakfast60 / 100
- Price60 / 100
- Service80 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
wir schätzen Ihr ehrliches und konstruktives Feedback. Wie schön, dass Ihnen unser freundliches Team in positiver Erinnerung blieb. Die von Ihnen bemängelten Umstände in Ihrem Zimmer bedauern wir hingegen sehr und entschuldigen uns vielmals für die Unannehmlichkeiten. Ihre Anmerkungen hierzu werden wir sowohl mit unserem Management als auch Reinigungsteam besprechen und können Ihnen bereits heute sagen, dass eine Modernisierung unseres Hauses in Planung ist. Selbstverständlich werden wir uns Ihr Zimmer noch heute anschauen und abgenutztes Mobiliar umgehend austauschen. Wir hoffen auf ein Wiedersehen, wo wir Sie vollständig für uns gewinnen möchten. Bis dahin verbleiben wir mit freundlichen Grüßen aus Berlin,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
14.12.23
100%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Dear guest,
We are thrilled how much you enjoyed your abidance at our hotel located in the city center of Berlin and we would like to thank you for your amazing rating. How lovely to know that our modern comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
14.12.23
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