H2 Hotel Berlin-Alexanderplatz - Official website
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Reviews: H2 Hotel Berlin Alexanderplatz

Find out what guests think of the H2 Hotel Berlin Alexanderplatz.

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Evaluation overview: What our guests say about the H2 Hotel Berlin-Alexanderplatz

Overall rating from 2863 evaluations

Our latest ratings:
2214 evaluations, show
581 evaluations, show
60 evaluations, show
6 evaluations, show
3 evaluations, show
Guest statements:

843 guests said „Very rich breakfast

1273 guests said „Perfect location

1047 guests said „Appealing rooms

1069 guests said „Great price

1172 guests said „Very courteous staff

Detailed evaluations

Overall

Room

Cleanliness

Location

Service

Price

Breakfast

Restaurant


88%

From: Sophia10.05.23

Very positive
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Price
    80 / 100
  • Service
    100 / 100
Dear Sophia, We are grateful for your lovely review confirming the delightful impressions of your pleasant stay with us. How nice to know that we have managed to satisfy your expectations. Please come back again soon and allow us to enable your next abidance just as enjoyable. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.05.23


80%

From: anonymous09.05.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Price
    80 / 100
  • Service
    80 / 100
Dear guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


100%

From: Ilaria09.05.23

Ottimo
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
Dear Ilaria, Thanks a million for sharing a beautiful feedback of your recent stay at our H2 Hotel. We are delighted that our great comfort and guest oriented service met your prospects just as much as our warm hospitality. Please come back again someday and re-experience another wonderful abidance with us in the heart of Berlin. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


86%

From: anonymous09.05.23

Muy agradable
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Service
    80 / 100
Dear guest, We are happy that the positive impressions of your recent stay made you leave us a lovely review. How great to know that you enjoyed your abidance and appreciated our amenities just as much as the modern comfort. Hopefully we can welcome you back again someday and enable your time even more delightful. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


91%

From: Simona09.05.23

Central location, clean and quiet rooms, good breakfast
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Price
    80 / 100
  • Service
    100 / 100
Dear Simona, Thanks a lot for leaving us a lovely review. How nice to know that your stay at our H2 Hotel was enjoyable and associated with positive impressions. We would be more than happy to enable your next visit just as pleasant and already look forward to your future booking. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


96%

From: Maria e M.09.05.23

Ottimo! Da ripetere!!!
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
Dear Maria, We are happy that the positive impressions of your recent stay made you share a kind review. Many thanks for letting us as well as our future guests know that you enjoyed a pleasant abidance at our hotel and appreciated our daily efforts. We already look forward to enable your next visit just as delightful. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


90%

From: Xuan V.09.05.23

  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Service
    100 / 100
Dear Xuan Viet, Thank you very much for your great rating. It was our pleasure to have satisfied your expectations which made your time with us pleasant and enjoyable. We look forward to enable your future stay just as or even more delightful. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

09.05.23


88%

From: anonymous09.05.23

Prima hotel voor stedentrip.
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Price
    100 / 100
  • Service
    80 / 100
Dear guest, Thanks a lot for posting a great online review. How nice to know that your stay at our hotel was enjoyable and associated with positive impressions. Please come back soon for another pleasant abidance with us in the heart of Berlin. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


80%

From: anonymous09.05.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Service
    80 / 100
Dear guest, Thanks a lot for rating on your recent abidance at our H2 Hotel. We are glad to know that you appreciated our daily efforts and conveniences which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our great quality level. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


100%

From: Juergen M.09.05.23

Sehr nett und angenehm
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
Lieber Juergen, wie schön, dass Sie bei uns waren und sich die Mühe machten, ein solch großartiges Feedback abzugeben. Es war uns eine Freude, Ihren Vorstellungen entsprochen zu haben und wir wären begeistert, bald wieder einmal Ihr Gastgeber im pulsierenden Berlin sein zu dürfen. Herzlichst, Ihr Team von den H-Hotels, Linda Prutz - Online Reputation Manager

09.05.23


83%

From: anonymous09.05.23

  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    60 / 100
  • Price
    80 / 100
  • Service
    80 / 100
Dear guest, Thank you for choosing our hotel for your recent trip to Berlin and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


80%

From: anonymous09.05.23

  • Room
    60 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Price
    80 / 100
  • Service
    80 / 100
Lieber Gast, vielen Dank, dass Sie sich die Zeit nahmen, unser Haus zu bewerten. Wir sind froh, dass wir Ihren Erwartungen gerecht wurden und Sie einen angenehmen Aufenthalt bei uns verbringen konnten. Hoffentlich dürfen wir bald wieder einmal Ihr Gastgeber im Herzen Berlins sein, um Sie dann sogar vollständig von den Vorzügen und Annehmlichkeiten unseres H2 Hotels zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


100%

From: Mahmoud R.09.05.23

Perfect 👍
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
Dear Mahmoud, We are thrilled about your awesome feedback and we couldn't be happier about the throughout positive impressions you experienced while staying with us. How lovely to know that with our modern comfort and great amenities we have managed to enable your abidance with us so wonderful. Thanks a million for sharing your beautiful thoughts and please visit us again someday. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


80%

From: anonymous08.05.23

Fijn hotel op goede locatie met vriendelijk personeel
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Price
    80 / 100
  • Service
    80 / 100
Dear guest, How nice to see the kind review of your recent stay at our comfy hotel. We appreciate your good rating just as much as the kind words and we are thankful for your time to share your experiences. During your future visit we would like to fully convince you of our quality level and hope to meet again. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


97%

From: anonymous08.05.23

It was great from checkin through to showers towels beds room was comfortable breakfast delicious. And the bristo an easy way to have food a drink to finish your day
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
Dear guest, Thanks a million for choosing our modern city hotel for your recent stay in Berlin and for rewarding us with such a brilliant feedback. We are delighted that your abidance was pleasant and our conveniences appreciated. Hopefully we can welcome you back again someday for another fantastic time in nice ambience. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


86%

From: anonymous08.05.23

piacevole
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Service
    100 / 100
Dear guest, Thanks a lot for taking the time to rate and comment on your recent stay at our modern hotel. We are happy about your kind words confirming your appreciation for our conveniences and your ensuing pleasant abidance. Please come back soon and allow us to enable your next visit just as enjoyable. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


71%

From: anonymous08.05.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
  • Price
    80 / 100
  • Service
    60 / 100
Dear guest, Regarding to your 71% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of the amenities and comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


97%

From: David B.08.05.23

Wonderful stay
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
Dear David, Thanks a million for sharing a brilliant review with us and our future guests. We are thrilled about your beautiful words confirming the delightful impressions of your stay at our H2 Hotel and we can't wait to welcome you back again someday for another memorable time with us in the heart of Berlin. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


90%

From: anonymous08.05.23

Ein Hotel ohne Schnickschnack und trotzdem zum Wohlfühlen, sehr zentral gelegen
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Service
    80 / 100
Lieber Gast, herzlichen Dank für Ihre tolle Bewertung und die lobenden Worte, in Bezug auf Ihren Aufenthalt in unserem Hause. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen entsprochen zu haben. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie sogar noch mehr begeistern möchten. Beste Grüße aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


94%

From: Iris F.08.05.23

Preis-Leistung stimmt
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Price
    100 / 100
  • Service
    80 / 100
Liebe Iris, vielen Dank für Ihr super Feedback, welches wir gern mit unserem engagierten Team teilen. Wie schön, dass Ihre Erwartungen an unser modernes Haus erfüllt wurden und Sie sich einfach gut aufgehoben fühlten. Schon heute hoffen wir auf ein baldiges Wiedersehen, um Sie sogar noch mehr zu begeistern. Herzliche Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


Our Customer Satisfaction Index
88%

Based on 2863 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance88%
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