Reviews: H2 Hotel Berlin Alexanderplatz
Find out what guests think of the H2 Hotel Berlin Alexanderplatz.
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Evaluation overview: What our guests say about the H2 Hotel Berlin-Alexanderplatz
Overall rating from 2820 evaluations
Guest statements:
843 guests said „Very rich breakfast”
1273 guests said „Perfect location”
1047 guests said „Appealing rooms”
1069 guests said „Great price”
1172 guests said „Very courteous staff”
82%
Hotel ben organizzato, in ottima posizione, camera confortevole e colazione ottima
- Room80 / 100
- Location100 / 100
- Cleanliness60 / 100
- Breakfast100 / 100
- Restaurant80 / 100
- Price80 / 100
- Service80 / 100
Dear Marcella,
Thank you for choosing our modern hotel for your recent abidance in Berlin and for posting a kind review. We are glad that you enjoyed your time with us and appreciated our conveniences. Although we would like to apologize for the lack of tidiness in your room as it is not usual and won't be tolerated. We assure you to discuss the matter with our cleaning team to improve their efforts and attention. Hopefully you will visit us again someday as would like to fully convince you of our general great hospitality in every aspect.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
14.03.23
96%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Price100 / 100
- Service100 / 100
Lieber Gast,
bezugnehmend auf Ihre tolle 97% Bewertung sind wir froh, dass Sie sich in unserem Hause sehr wohl gefühlt haben und unsere Vorzüge wertschätzten. Schade nur, dass unsere Frühstücksbrötchen nicht Ihren Geschmack trafen, obwohl diese täglich frisch von unserem Bäcker geliefert werden. Ihre Kritik hierzu haben wir bereits an die zuständigen Kollegen, zu deren Berücksichtigung, weitergeleitet. Schon heute hoffen wir auf ein baldiges Wiedersehen.
Mit besten Grüßen aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
14.03.23
100%
Perfect city break hotel for location, amenities and transport hub. Lovely room, and very good service
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price100 / 100
- Service100 / 100
Dear Alistair,
Thanks a million for sharing the beautiful impressions of your recent stay with us and our future guests. We are thrilled about your fantastic rating and the lovely words confirming your appreciation for our conveniences which made your abidance so delightful. Please come back soon and re-experience our excellent service as well as warm hospitality. We can't wait to meet again.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
14.03.23
92%
Alles top - sehr sauber, sehr freundliches Personal, super Lage (zentral aber ruhig). Ein leichter Minuspunkt ist die Zimmergröße.
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price80 / 100
- Service100 / 100
Lieber Gast,
herzlichen Dank für Ihr Feedback zum gelungenen Aufenthalt in unserem Hause. Wir freuen uns über Ihre tolle Bewertung und finden es super, dass Sie solch positive Eindrücke mit nach Hause nehmen konnten. Schon heute hoffen wir auf ein baldiges Wiedersehen im H2 Hotel Berlin Alexanderplatz.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
13.03.23
84%
- Room80 / 100
- Location80 / 100
- Cleanliness80 / 100
- Price100 / 100
- Service80 / 100
Dear guest,
We are glad to know that your stay at our modern city hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.03.23
84%
Nice, well situated place to tour Berlin with a full stomach after a wealthy breakfast
- Room60 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price80 / 100
- Service80 / 100
Dear guest,
Thanks a lot for giving your recent stay at our H2 Hotel a great rating. We are glad that your time with us was pleasant and our conveniences appreciated although we regret that our pillows weren’t to your satisfaction. Next time please just ask us for additional ones. We will be happy to provide as many as you need to feel 100% comfortable and we would be delighted to welcome you back again someday for an even more enjoyable abidance.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.03.23
91%
Gutes Frühstück, Betten bequem, Wasser im Bistro sehr teuer und kein Kuchen um 20.00h, gute Lage.
- Room100 / 100
- Location80 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Restaurant80 / 100
- Price100 / 100
- Service80 / 100
Lieber Gast,
haben Sie vielen Dank für Ihren Aufenthalt und das tolle Feedback. Wir freuen uns sehr, dass wir Sie von unseren Leistungen überzeugen konnten und hoffen, Sie eines Tages erneut bei uns im H2 Hotel am beliebten Alex begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute und verbleiben mit herzlichen Grüßen aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
13.03.23
86%
Ottimo
- Room80 / 100
- Location80 / 100
- Cleanliness80 / 100
- Breakfast100 / 100
- Price80 / 100
- Service80 / 100
Dear Tarcisio,
Thanks a lot for posting a kind review of your recent stay with us. We are happy that the conveniences of our modern hotel met your expectations and made your abidance delightful. Please come back someday for another pleasant time in great atmosphere and super central location.
Best wishes,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.03.23
86%
- Room80 / 100
- Location80 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Price80 / 100
- Service80 / 100
Liebe Helga,
ein großes Dankeschön für diese super Bewertung! Toll, dass unser modernes H2 Hotel bei Ihnen einen positiven Eindruck hinterlassen hat. Hoffentlich haben wir bald wieder einmal die Gelegenheit, Sie von uns zu begeistern. Wir freuen uns auf ein Wiedersehen!
Herzlichst,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
13.03.23
96%
Tolles Hotel in zentraler Lage, würden jederzeit wieder dieses Hotel buchen. Sehr freundliches Personal und tolles Frühstücksbuffet, sogar mit Lachs.
- Room100 / 100
- Location100 / 100
- Cleanliness80 / 100
- Price100 / 100
- Service100 / 100
Liebe Carmen,
wir freuen uns, dass Sie Ihren Aufenthalt in unserem H2 Hotel genossen haben und wir mit modernem Komfort, sowie super zentraler Lage gepunktet haben. Um Sie aufs Neue, oder sogar noch mehr zu begeistern hoffen wir, eines Tages erneut Ihr Gastgeber sein zu dürfen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
13.03.23
88%
Muy buena
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Restaurant80 / 100
- Price80 / 100
- Service100 / 100
Dear María Antonia,
Thanks a lot for sharing the positive impressions of your recent stay at our hotel. We are happy about your lovely feedback confirming that our great comfort and guest oriented service features met your expectations. Hopefully we can welcome you back again for another pleasant abidance right in the city center of Berlin.
Best wishes,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.03.23
83%
OK very well
- Room60 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast60 / 100
- Price80 / 100
- Service100 / 100
Dear guest,
Thank you for your good rating and kind feedback. We are happy that you enjoyed your stay at our hotel in central location and appreciated our amenities. Please come back again someday and allow us to even improve your impressions.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
12.03.23
100%
Pleasant stay!
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price100 / 100
- Service100 / 100
Dear guest,
We are grateful for the fabulous review of your recent stay with us. How lovely to read your beautiful comment confirming your positive impressions and appreciation for our daily efforts. We can’t wait to welcome you back again someday for another delightful abidance at our modern city hotel.
Best wishes,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
12.03.23
93%
It was a great experience. Hotel staff very friendly
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Price100 / 100
- Service100 / 100
Dear Ramesh,
We are happy about your kind review and thankful that you have shared it with us as well as our future guests. How lovely to know that our comfort and service features met your expectations of a pleasant stay. Please come back soon for another great time with us in nice ambience and super central location.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
12.03.23
80%
Buena
- Room80 / 100
- Location60 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price80 / 100
- Service80 / 100
Dear Sandra,
Thank you for your recent stay and kind feedback. Good to know that your time with us was pleasant and our conveniences appreciated. We would be happy to inspire you even more during a future visit and hope to meet again someday.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
12.03.23
63%
The located is good and breakfast was good as well. But for the price paid, it's a bit expensive.
- Room40 / 100
- Location100 / 100
- Cleanliness40 / 100
- Restaurant100 / 100
- Price20 / 100
- Service100 / 100
Dear guest,
Thank you for taking the time to review your recent stay experiences at our H2 Hotel. We deeply regret your uncomely impressions regarding to our cleaning service and we kindly ask you to accept our apologies for the lack of tidiness in your room which in fact is very unusual. Please rest assured that concerning to your points of criticism we will hold an appropriate consultation with our housekeeping team to enhance their attention and efforts. Furthermore we will consider your suggestion for improvement concerning the lack of amenities in our rooms. Hopefully you will give us another opportunity to convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
11.03.23
85%
- Room80 / 100
- Location80 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Restaurant60 / 100
- Price80 / 100
- Service100 / 100
Dear Lotta,
Thanks a lot for rating on your recent stay at our modern and in the heart of Berlin located H2 Hotel. We are grateful for your given 86% and happy to know that you enjoyed your time with us. Please come back soon and re-experience our warm hospitality as well as personalized service features.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.03.23
93%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price80 / 100
- Service100 / 100
Dear Milena,
We are happy about your great rating and thankful for your kind comment confirming the positive impressions of your pleasant stay at our hotel. Please be informed that for the sake of our environment the tv's in our rooms provide a channel with all hotel information to replace the paper form. We would be pleased to welcome you back again someday for another pleasant time with us.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.03.23
80%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast60 / 100
- Price60 / 100
- Service80 / 100
Lieber Gast,
wie schön, dass die überwiegend positiven Eindrücke Ihres Aufenthaltes Ihre Bewertung so gut ausfielen ließen. Wir sind froh, dass Sie sich in unserem H2 Hotel wohl gefühlt haben und unsere tollen Vorzüge wertschätzten. Schon heute hoffen wir auf ein Wiedersehen, um Sie dann sogar vollständig für unser modernes Haus zu gewinnen.
Beste Grüße aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
10.03.23
88%
- Room60 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price80 / 100
- Service100 / 100
Dear Guest,
Thank you for taking the time to share your great review with us and other guests. It’s a great pleasure to read that you had a very good stay at our H2 Hotel Berlin-Alexanderplatz, which makes you always happy.
Your suggestion about our Pillows for which we thank you, we have listed and like to address this in the next investment planning.
Your feedback is very helpful to help you and our future guests to have an unforgettable stay.We hope that you will give us the opportunity to convince you of our H2 Hotel
Kind regards
Your H-Hotels Team
Fabienne Lennert - Online Reputation Manager West
10.03.23
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