Reviews: H2 Hotel Berlin Alexanderplatz
Find out what guests think of the H2 Hotel Berlin Alexanderplatz.
Book directly here with our Best Price Guarantee and take advantage of exclusive benefits.
Evaluation overview: What our guests say about the H2 Hotel Berlin-Alexanderplatz
Overall rating from 2813 evaluations
Guest statements:
843 guests said „Very rich breakfast”
1273 guests said „Perfect location”
1047 guests said „Appealing rooms”
1069 guests said „Great price”
1172 guests said „Very courteous staff”
76%
Più che positivo, camera piccola ma funzionale, buona posizione
- Room80 / 100
- Location80 / 100
- Cleanliness80 / 100
- Breakfast60 / 100
- Price80 / 100
- Service80 / 100
Dear Pier Luigi,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are grateful for your 8.0 rating and glad to know that generally you enjoyed your time with us. However we regret that our breakfast didn't fully meet your expectations. In addition to sweet spread like jam as well as chocolate we actually do offer yeast braid which is similar to Brioche and intended to replace croissants or cake. We are sorry that it didn't please your claim for pastries and we will forward your notes to our head chef. Hopefully we can welcome you back again someday and fully win you with our great advantages.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
27.04.23
62%
Regular
- Room60 / 100
- Location80 / 100
- Cleanliness80 / 100
- Breakfast60 / 100
- Restaurant60 / 100
- Price60 / 100
- Service80 / 100
Dear Luis,
Thanks for having stayed at our hotel and for taking the time to bring your thoughts to our attention. We deeply regret your uncomely impressions regarding to some of our colleagues who didn't meet your idea of guest oriented and friendly service attitude. Please rest assured that bearish or impolite behavior certainly isn't the usual case and our entire team generally appreciated for their kindness. To make sure it stays that way we will hold an appropriate consultation internally. Hopefully you will give us another opportunity to convince you of our common warm hospitality during a future visit.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
27.04.23
92%
Preis-Leistungsverhältnis hat absolut gepasst
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Price100 / 100
- Service100 / 100
Lieber Manfred,
vielen Dank, dass Sie nach Ihrer Heimkehr an uns gedacht haben und Ihren Aufenthalt so super einschätzten. Toll, dass die Zeit in unserem Hause für Sie angenehm war und Sie solch positive Eindrücke sammeln konnten. Tatsächlich haben wir auf unserem Frühstücksbuffet sowohl mehrere Sorten Marmelade als auch Honig und wir bedauern sehr, dass Sie dies nicht sahen. Bitte sprechen Sie uns das nächste Mal einfach an! Schon heute freuen wir uns auf ein Wiedersehen, wo wir Sie noch mehr begeistern möchten.
Herzliche Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
26.04.23
96%
Buena. Si vuelvo a Berlín, volvería al mismo hotel.
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Restaurant80 / 100
- Price100 / 100
- Service100 / 100
Dear guest,
Thanks a million for sharing the positive impressions of your recent abidance with our future guests. It was a pleasure for us to have satisfied your expectations as we love giving our very best to provide excellent service and create wonderful experiences for everyone staying. Please visit us again soon for another delightful time.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
25.04.23
96%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price100 / 100
- Service100 / 100
Lieber Gast,
für Ihren Aufenthalt in unserem modernen Hause, sowie für Ihre Mühe, uns so fabelhaft zu bewerten, möchten wir uns ganz herzlich bedanken. Wie schön, dass wir mit tollen Annehmlichkeiten, sowie herzlicher Gastfreundschaft punkten konnten und Sie eine super Zeit bei uns verbrachten. Über ein baldiges Wiedersehen würden wir uns sehr freuen und verbleiben bis dahin mit allerbesten Grüßen aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
25.04.23
77%
- Room60 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast40 / 100
- Restaurant60 / 100
- Price80 / 100
- Service100 / 100
Dear Mehmet,
Thank you for staying at our hotel and for bringing your experiences to our attention. We are thankful for your good rating and glad to know that you had a pleasant abidance with us overall. At the same time we regret that our otherwise popular breakfast wasn't to your full satisfaction. To help improving our quality and selection we would have liked to know what we can do in your opinion to make it more enjoyable. Hopefully you will give us another opportunity to be your host and enhance your impressions.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
25.04.23
93%
Alles ok!
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast100 / 100
- Price100 / 100
- Service100 / 100
Lieber Gast,
Ihr freundliches Feedback, welches Ihre erholsame Zeit in unserem H2 Hotel widerspiegelt, schätzen wir sehr und danken Ihnen dafür von Herzen. Gern möchten wir Sie erneut begeistern und hoffen auf ein baldiges Wiedersehen.
Beste Grüße aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
25.04.23
68%
- Room60 / 100
- Location80 / 100
- Cleanliness60 / 100
- Breakfast80 / 100
- Restaurant60 / 100
- Price60 / 100
- Service60 / 100
Dear guest,
Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
25.04.23
83%
Mycket bra hotell och läge när du inte vill lägga en hel förmögenhet på att bara bo.
Rent och fräscht och bra frukost.
- Room80 / 100
- Location80 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Price80 / 100
- Service80 / 100
Dear guest,
How nice to see the kind review of your recent stay at our comfy hotel. We also appreciate your good rating and we are thankful for your time to share your experiences. During your future visit we would like to fully convince you of our quality level and hope to meet again.
Best wishes,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
25.04.23
73%
I have been in this hotel before and it was much better, because I used to like this hotel for clean rooms and good location. Now it is only a location...
- Room80 / 100
- Location100 / 100
- Cleanliness40 / 100
- Restaurant60 / 100
- Price60 / 100
- Service100 / 100
Dear Aiste,
Thank you for your loyalty and constructive review. We are glad that you always enjoyed being our guest and appreciated the attentive service of our obliging team. Therefore we deeply regret that this time not everything was to your satisfaction and we kindly ask you to accept our apologies for mentioned inconveniences which as you know are not regular. We assure you to discuss your notes with our cleaning team to get back to our usual neatness and quality level. Next time we would like to prove our common excellent hospitality you are used to and hope to meet again soon.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
24.04.23
100%
Absolut weiter zu empfehlen!!
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price100 / 100
- Service100 / 100
Liebe Frau Hohmann,
vielen herzlichen Dank für Ihr wundervolles Feedback. Es freut uns, dass Sie einen rundum gelungenen Aufenthalt bei uns verbrachten und wir Sie in jeglicher Hinsicht für unser modernes, im Berliner City Center gelegenes, Haus gewinnen konnten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein und erneut begeistern.
Best Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
24.04.23
82%
- Room60 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast100 / 100
- Restaurant80 / 100
- Price80 / 100
- Service80 / 100
Lieber Andi,
wir freuen uns über Ihre gute Bewertung und danken Ihnen für Ihr konstruktives Feedback. Schön, dass Sie sich trotz genannter Kritikpunkte, welche wir bedauern, bei uns wohl fühlten und unsere Annehmlichkeiten wertschätzten. Selbstverständlich werden wir Ihren Hinweisen nachgehen und hoffen, wir dürfen Sie eines Tages erneut in unserem Hause willkommen heißen, um Ihre Eindrücke zu verbessern.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
24.04.23
66%
Kann man mal machen
- Room60 / 100
- Location80 / 100
- Cleanliness80 / 100
- Breakfast60 / 100
- Price40 / 100
- Service80 / 100
Lieber Herr Leppin,
für Ihren Aufenthalt und die Zeit, welche Sie sich für Ihre Bewertung nahmen, möchten wir uns bei Ihnen bedanken. Bezugnehmend auf Ihre vergebenen 67% sind wir froh, dass Ihre positiven Eindrücke überwogen und Sie sich insgesamt bei uns wohl gefühlt haben. Schade nur, dass wir Sie nicht in jeglicher Hinsicht vom Qualitätsniveau unseres modernen Hauses überzeugen konnten und von Ihnen keine weiteren Hinweise dafür bekamen, was wir hätten besser machen können. Während Ihres nächsten Aufenthaltes möchten wir Ihnen beweisen, dass Sie sich bei uns im H2 Hotel Berlin Alexanderplatz rundum wohl fühlen können und hoffen auf ein Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
24.04.23
96%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price80 / 100
- Service100 / 100
Lieber Gast,
herzlichen Dank für Ihren Aufenthalt und die super Bewertung. Wie schön, dass Sie sich vom tollen Komfort unseres modernen Hauses, sowie vom gastorientierten Service unseres freundlichen Teams überzeugen konnten und wir Ihnen eine erholsame Zeit in bester zentraler Lage ermöglichten. Um Sie sogar noch mehr zu begeistern, würden wir uns über ein baldiges Wiedersehen sehr freuen.
Beste Grüße aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
24.04.23
100%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price100 / 100
- Service100 / 100
Dear guest,
Thanks a million for having stayed at our hotel and for giving us such an awesome rating. How lovely to know that with our guest oriented service and great comfort we have managed to satisfy your expectations of a delightful abidance. Please come back soon for another wonderful time in nice atmosphere and convenient location.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
23.04.23
88%
Pas facile de trouver une place pour le petit déjeuner aux heures de pointe…….aussi chambres un peu petites
- Room60 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price80 / 100
- Service80 / 100
Dear guest,
We are grateful for your super rating and happy to know that your stay at our hotel was associated with mostly delightful impressions. Hopefully we can welcome you back again someday for an even more enjoyable abidance with us in the heart of Berlin.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
23.04.23
86%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Price60 / 100
- Service80 / 100
Dear Antonio,
Many thanks for choosing our hotel for your recent trip to Berlin. We are happy that because of your positive experiences you gave us a great rating and we already look forward to enable your next stay just as or even more enjoyable.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
23.04.23
92%
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Price100 / 100
- Service100 / 100
Dear Roee,
How lovely to know that you enjoyed a pleasant abidance with us and appreciated our personalized service features just as much as the great conveniences. We are thankful for your super rating and we already look forward to enable your future visit just as or even more delightful.
Best wishes,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
23.04.23
80%
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast60 / 100
- Price80 / 100
- Service80 / 100
Dear guest,
We are grateful for your good rating and glad to know that your recent stay at our H2 Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful.
Warm regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
23.04.23
92%
Ok
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price80 / 100
- Service100 / 100
Dear Bo,
We are happy that you had a pleasant stay at our modern city hotel and we would like to thank you for your great rating. Please come back again soon and allow us to enable your future abidance just as enjoyable.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
23.04.23
Our Customer Satisfaction Index
Certificate from
- Independent evaluation service
- Evaluations from real guests without manipulating
All reviews