Reviews: H+ Hotel Zürich
What our guests are saying...
Find out what guests think of the H+ Hotel Zürich. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
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Evaluation overview: What our guests say about the H+ Hotel Zürich
Overall rating from 1264 evaluations
Guest statements:
572 guests said "great hotel"
528 guests said "very pleasant rooms"
574 guests said "very friendly staff"
595 guests said "very good location"
262 guests said "excellent breakfast"
20%
Bad
- Room20 / 100
- Location20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
Dear Sohaib,
thank you for your feedback. Too bad that we could not convince you of our hotel. Next time please let us know directly if something is wrong - talk to us! We are there for our guests 24 hours a day to fulfill or remedy any requests or defects immediately. We would like to prove to you that you can feel completely comfortable with us and hope for a second chance to be your host.
Best regards,
Your H-Hotels team,
Sergei Rosenberg - Online Reputation Manager
23.05.23
20%
The Egyptian receptionist is very bad...and he needs to be taught the basics of reception and hospitality
- Room20 / 100
- Location20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
Dear guest,
Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time!
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
20.03.23
20%
Disappointing that the hotel would not reimburse even part of my stay. Took my money and ran. This is ridiculous
- Room20 / 100
- Location20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
Dear Guest,
thank you for your review. We are sorry that we could not meet your expectations for a direct free cancellation of your booking, as you booked a discounted "non-cancellable rate" through a third party, the booking conditions are clearly advertised on this portal and include that a free cancellation or change is not possible. The normal room rate can always be canceled free of charge up to 6 p.m. on the day of arrival. Since the booking conditions provide for it, we cannot cancel free of charge for you directly. These rates are offered by many hotels on a wide variety of booking platforms, so we very much hope that you will give our H+ Hotel the chance to offer you a pleasant stay to prepare.
Best Regards,
Your H-Hotels team
Sergei Rosenberg - Online Reputation Manager
01.12.22
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