Reviews: H+ Hotel Zürich
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Reviews: H+ Hotel Zürich

What our guests are saying...

Find out what guests think of the H+ Hotel Zürich. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H+ Hotel Zürich

Overall rating from 1260 evaluations

Our latest ratings:
1000 evaluations, show
196 evaluations, show
49 evaluations, show
11 evaluations, show
3 evaluations, show
Guest statements:

572 guests said "great hotel"

528 guests said "very pleasant rooms"

574 guests said "very friendly staff"

595 guests said "very good location"

262 guests said "excellent breakfast"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Conference / Banquet


80%

From: Terlingen21.07.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Price
    80 / 100
Lieber Gast, wir danken Ihnen, dass Sie Gast in unserem Hotel waren und dieses positiv bewertet haben. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen. Herzliche Grüße aus dem H+ Hotel Zürich, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

21.07.23


68%

From: Kyle19.07.23

Stay was generally quite good. Not too impressed with the cost of parking or breakfast, they were both extremely expensive in my opinion, but that seems to be common in Switzerland from what I hear. Other hotels in the same chain offer those benefits for free or very little charge.
  • Room
    60 / 100
  • Location
    40 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Kyle, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

19.07.23


76%

From: anonymous14.07.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Sonnige Grüße aus Zürich, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

14.07.23


76%

From: anonymous08.07.23

Ok
  • Room
    60 / 100
  • Location
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Price
    100 / 100
Lieber Gast, wir danken Ihnen, dass Sie Gast in unserem Hotel waren und dieses positiv bewertet haben. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen. Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

08.07.23


68%

From: anonymous05.07.23

The location and comfortable beds would make me want to come again. The customer service is lacking and as long as I only had to interact minimally with staff, I could recommend the place to others. This is by far not the best place I have ever stayed. I expected more for the price. Why isn't there a microwave or small refrigerator in the rooms? This would be quite helpful, as well as an ala carte breakfast menu for room service.
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    40 / 100
  • Price
    40 / 100
Dear guest, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from the H+ Hotel Zürich! Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

05.07.23


76%

From: Müller04.07.23

  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Price
    60 / 100
Lieber Gast, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße aus dem H+ Hotel Zürich, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

04.07.23


63%

From: anonymous04.07.23

Top Lage für einen Konzertbesuch, weiss nicht was die Zimmer normal kosten. Im allgemeinen war alles ok bis auf den Barkeeper.
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    20 / 100
  • Breakfast
    80 / 100
  • Price
    40 / 100
Lieber Gast, vielen Dank für Ihre Bewertung. Es ist für uns sehr wichtig, die Meinung der Gäste über unser Hotel zu erfahren. Nur so sind unsere Mitarbeiter in der Lage, das Serviceangebot auf einem gleichmäßig hohen Niveau zu halten und eventuelle Fehler und Missstände sofort zu beheben. Wir würden uns freuen, Sie wieder einmal in unserem Haus begrüßen zu dürfen. Herzliche Grüße aus dem H+ Hotel Zürich, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

04.07.23


72%

From: anonymous03.07.23

  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Price
    40 / 100
Lieber Gast, ein herzliches Dankeschön für Ihre Bewertung und die Zeit, die Sie sich hierfür genommen haben. Wir hoffen, Sie bei Ihrem nächsten Besuch restlos überzeugen zu können und wünschen Ihnen bis dahin alles Gute! Herzliche Grüße aus Zürich, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

03.07.23


72%

From: H02.07.23

  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Price
    20 / 100
Lieber Gast, ein herzliches Dankeschön für Ihre Bewertung und die Zeit, die Sie sich hierfür genommen haben. Wir hoffen, Sie bei Ihrem nächsten Besuch restlos überzeugen zu können und wünschen Ihnen bis dahin alles Gute! Sonnige Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

02.07.23


64%

From: Yakob30.06.23

  • Room
    60 / 100
  • Location
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Price
    60 / 100
Dear Yakob, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

30.06.23


80%

From: Hidekazu28.06.23

It was great and I am glad that I chose this place.
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Price
    60 / 100
Dear Hidekazu, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Zürich. King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

28.06.23


76%

From: anonymous25.06.23

  • Room
    60 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Price
    80 / 100
Lieber Gast, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Beste Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

25.06.23


66%

From: Rob17.06.23

  • Room
    60 / 100
  • Location
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Price
    40 / 100
Dear Rob, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

17.06.23


73%

From: Jansen16.06.23

Goede ervaring. Perfecte locatie voor concert bezoek in Letzigrund Stadion
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Price
    40 / 100
Dear Jansen, Thank you very much for sharing some great impressions with our future guests. We hope to welcome you soon back again for some memorable days in our hotel. With much appreciation, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

16.06.23


73%

From: Jukka15.06.23

  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Price
    40 / 100
Dear Jukka, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

15.06.23


76%

From: Sabina Z.15.06.23

Dans le contexte général bien. La chambre trop chère. Personnel poli et professionnel.
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Price
    40 / 100
Dear Mrs. Zgraggen, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities and offers met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

15.06.23


76%

From: HJC15.06.23

Ok got mucked around with room after booking 12 months ago so wasn’t v happy
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Price
    60 / 100
Dear guest, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

15.06.23


72%

From: anonymous15.06.23

It was fine - nothing special. Although rooms are far too small.
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Price
    60 / 100
Dear Guest, Thank you very much for your review! We really hope that you had a nice time in XXX and that our team was able to contribute to a successful stay. Please ask us about the size of the room when you make your next booking. Together we will definitely find the right one for you. We look forward to your next visit and wish you all the best! Best regards, Your H-Hotels team, Sergei Rosenberg - Online Reputation Manager

15.06.23


70%

From: anonymous14.06.23

Vous l'avez peut-etre compris, mon expérience n'a pas été agréable. Je n'ai dormi que 3 heures, alors que j'avais une présentation importante le lendemain. Je viens régulièrement dans votre hotel et je continuerai certainement à venir, mais lors de ma reservation, je demanderai une chambre qui n'a pas de chambre jumelée, si possible calme. Je vais également informer l'agence avec laquelle nous travaillons afin qu'elle fasse en sorte que personne d'autre de notre entreprise n'aie ce type de chambre dans votre hotel.
  • Room
    40 / 100
  • Location
    80 / 100
  • Cleanliness
    40 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
Dear guest, Thank you for your recent stay with us at our hotel. We appreciate the time you have taken to review us. We would like to apologize for the encountered issue with the noise during your stay with us. We hope the get a second chance to provide you with a comfortable stay, so please do not hesitate to let us know when staying with us again. Best wishes! Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

14.06.23


73%

From: Anne11.06.23

Im Gebäude kann man einiges modernisieren und zeitgemäßer organisieren.
  • Room
    40 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Price
    80 / 100
Liebe Anne, vielen Dank für Ihre Bewertung. Kundenrückmeldungen sind für uns Anlass die Qualität des Hauses stetig weiterzuentwickeln. Ihre Anmerkungen nehmen wir gerne auf und werden Sie in der weiteren Planung gerne mit einbeziehen. Wir freuen uns bereits heute auf Ihren nächsten Besuch und wünschen Ihnen alles Gute. Sonnige Grüße aus Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

11.06.23


Our Customer Satisfaction Index
88%

Based on 1260 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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