Reviews: H+ Hotel Salzburg
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Reviews: H+ Hotel Salzburg

What our guests are saying...

Find out what guests think of the H+ Hotel Salzburg. Here we show you an overview of the hotel reviews that travellers have submitted on various portals. 

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Evaluation overview: What our guests say about the H+ Hotel Salzburg

Overall rating from 1689 evaluations

Our latest ratings:
1447 evaluations, show
188 evaluations, show
41 evaluations, show
12 evaluations, show
1 evaluations, show
Guest statements:

690 guests said "optimal location"

661 guests said "Very helpful staff"

667 guests said "excellent hotel"

648 guests said "very nice rooms"

374 guests said "fabulous breakfast"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast


100%

From: M.10.06.23

Ein sehr sauberes und geschmackvolles Hotel in zentraler Lage mit spitzen Anbindungen
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
Lieber Gast, großartig, dass Ihnen unser modernes H+ Hotel Salzburg und die tolle Lage gefallen haben - da hoffen wir doch, dass Sie uns das nächste Mal wieder besuchen werden, :-) Wir würden uns jedenfalls riesig freuen. Bis dahin - alles Gute! Mit herzlichen Grüßen, Ihr Team von den H-Hotels Christina Dinklage - Online Reputation Manager

10.06.23


70%

From: Mavis10.06.23

Overall good experience. Excellent location.
  • Price
    60 / 100
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
Dear guest, Thank you for being our guests at H+ Hotel Salzburg. We hope you had a pleasant stay overall, and we are glad you liked our convenient location. It was our pleasure hosting you, and we look forward to seeing you soon. With kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10.06.23


100%

From: Harald09.06.23

Freundliche MItarbeiter*innen. Ausgezeichnetes Frühstück.
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
Lieber Harald, herzlichen Dank für die ausgezeichnete Bewertung unseres H+ Hotels. Das ganze Team bedankt sich bei Ihnen dafür, dass Sie unser Haus für Ihre Zeit in Salzburg gewählt haben, und freut sich über Ihre positiven Eindrücke. Wenn Sie wieder einmal eine Unterkunft in unserer schönen Stadt suchen, sind wir gerne wieder mit unserem freundlichen Personal und unserem leckeren Frühstücksbuffet für Sie da. Nochmals vielen Dank für die schöne Bewertung und hoffentlich bis bald! Viele herzliche Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

09.06.23


90%

From: Luzia08.06.23

Hotel bem agradável, café da manhã muito bom. Localização praticamente dentro da estação de trem, fácil acesso ao centro da cidade por transporte público ou mesmo a pé.
  • Price
    80 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
Dear Luzia, Thank you for your kind words about our breakfast and location. We're glad you enjoyed your stay with us. We look forward to welcoming you back again very soon. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

08.06.23


96%

From: anonymous08.06.23

  • Price
    80 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
Lieber Gast, ein herzliches Dankeschön für Ihre wunderbare Bewertung! Prima, dass Ihnen unser H+ Hotel Salzburg gefallen hat und Sie dies direkt mit uns und unseren zukünftigen Gästen geteilt haben. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen. Herzliche Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

08.06.23


96%

From: anonymous08.06.23

  • Price
    80 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
Lieber Gast, es freut uns sehr, dass Sie unser Gast im H+ Hotel Salzburg waren und im Anschluss an Ihren Besuch, diese prima Bewertung vorgenommen haben. Sehr schön, dass Sie einen sehr angenehmen Aufenthalt hatten. Wir würden uns sehr über ein baldiges Wiedersehen freuen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

08.06.23


90%

From: anonymous07.06.23

Buen hotel para estar de paso, cerca de la estacion
  • Price
    80 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
Dear guest, Thank you for taking the time to review our hotel. It is great that you enjoyed your stay with us here at H+ Hotel Salzburg. We hope you will come back and visit us soon. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

07.06.23


52%

From: Jenn07.06.23

Average
  • Price
    60 / 100
  • Room
    60 / 100
  • Location
    20 / 100
  • Cleanliness
    80 / 100
  • Service
    40 / 100
Dear Jenn, Thank you for rating us. We are very sorry that we could not fully meet your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again. Best regards, Your H-Hotels Team, Christina Dinklage - Online Reputation Manager

07.06.23


76%

From: Mansoor K.06.06.23

Very friendly staff, rooms are clean. Fairly short walk to get to Old Town. If we ever get to Salzburg again, we will definitely stay here.
  • Price
    80 / 100
  • Room
    80 / 100
  • Location
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
Dear Mansoor, Thank you for your wonderful review! Our greatest concern is to make our guests' stay as pleasant as possible and we are very pleased that we have largely succeeded in doing so. We are happy that you felt comfortable. Please know that we value your loyalty and we look forward to welcoming you again soon whenever your travels bring you back to the area. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

06.06.23


100%

From: Wendong C.06.06.23

Everything was great during my visit last year, except for the fact that the staff charged my credit card twice when I checked out. I emailed the reception several times, and they assured me that the extra money had been released. However, my card not receive it untill now. This incident has made me hesitant to stay here, as I intend to visit Salzburg again in July.
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
Dear Guest, Thank you for your kind review. It is good to hear that you had a pleasant stay at our hotel. We are very sorry for the mentioned discomfort, and we apologize that it takes a few days for the blocked money to get released. Actually, on your arrival day we had to block the reservation amount for guarantee and on your departure day we turned the authorization into an actual payment like we always do. We can only recommend talking directly to our friendly staff to assist you urgently. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

06.06.23


92%

From: anonymous06.06.23

  • Price
    100 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
Dear Guest, Many thanks for having stayed at our Hotel and for giving us a great rating. We are happy that you enjoyed your abidance and we would be pleased to welcome you back again soon for another delightful time with us. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.06.23


100%

From: anonymous06.06.23

Awesome
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
Dear Guest, We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our high comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.06.23


92%

From: anonymous05.06.23

  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
Dear Guest, We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.23


100%

From: anonymous05.06.23

Mitarbeiter waren sehr freundlich
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
Lieber Gast, wir sind begeistert, dass Sie sich bei uns rundum wohl fühlten und genau deshalb eine solch grandiose Bewertung abgegeben haben. Wie schön, dass wir Ihren Erwartungen und Vorstellungen in vollem Umfang gerecht werden konnten und Sie in unserem Hause hervorragende Eindrücke sammelten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein. Sonnige Grüße aus Salzburg, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

05.06.23


84%

From: anonymous05.06.23

Very easy to find the hotel just next to the Bahnhof.
  • Price
    80 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
Dear Guest, Thank you for choosing our hotel for your recent trip to Salzburg and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.23


96%

From: Tushar C.05.06.23

  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
Dear Tushar, Thanks a million for your brilliant rating. We are more than happy that during your stay at our hotel you experienced an excellent service and warm hospitality which made your abidance delightful. Please come back again soon for another enjoyable time with us in great atmosphere. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.23


96%

From: anonymous04.06.23

Very good
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
Dear Guest, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.06.23


76%

From: Rebecca04.06.23

We enjoyed our stay. Our room was comfortable. Amazingly we couldn't hear the train station next door! Staff professional and not overly friendly.
  • Price
    80 / 100
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Breakfast
    100 / 100
Dear Rebecca, Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.06.23


63%

From: Divya p.04.06.23

It was ok.
  • Price
    60 / 100
  • Room
    40 / 100
  • Location
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
Dear Divya, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 63% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.06.23


100%

From: anonymous04.06.23

Our first H+ experience; terrific!
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
Dear Guest, Thank you very much for your great rating. It was our pleasure to have satisfied almost all of your expectations which made your time with us pleasant and enjoyable. We look forward to enable your next stay just even more delightful and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.06.23


Our Customer Satisfaction Index
91%

Based on 1689 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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