Valutazione: H2 Hotel Berlin Alexanderplatz
Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.
Prenotate direttamente al miglior prezzo garantito approfittate di vantaggi esclusivi.
Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz
Valutazione complessiva di 2796 recensioni
Dichiarazioni degli ospiti:
„Colazione molto ricca” hanno detto 843 ospiti
„Posizione perfetta” hanno detto 1273 ospiti
„Camere attraenti” hanno detto 1047 ospiti
„Grande prezzo” hanno detto 1069 ospiti
„Personale molto cortese” hanno detto 1172 ospiti
45%
Muss man nicht noch mal haben, da gibt es weitaus bessere Hotels
- Camera60 / 100
- Posizione80 / 100
- Pulizia60 / 100
- Colazione60 / 100
- Ristorante20 / 100
- Prezzo20 / 100
- Servizio20 / 100
- Wifi / WLAN40 / 100
Lieber Gast,
wir bedanken uns für Ihren Aufenthalt und Ihr Engagement, ein konstruktives Feedback zu Ihren Erfahrungen abzugeben. Mit großem Bedauern müssen wir feststellen, dass wir Ihre Erwartungen an einen gelungenen Aufenthalt in unserem Hause nicht erfüllen konnten. Es tut uns wirklich sehr leid, dass unsere Kollegen nicht Ihren Vorstellungen von freundlichem und gästeorientiertem Serviceverhalten entsprachen. Bitte entschuldigen Sie die beschriebenen Unannehmlichkeiten und seien Sie versichert, dass wir Ihre Kritik sehr ernst nehmen. Ihre Anmerkungen werden wir daher umgehend mit unserem Empfangs- und Bistroteam besprechen. Professionalität und der höfliche Umgang mit unseren Gästen werden in unserem Hause "GROß" geschrieben und für üblich auch sehr geschätzt. Um Ihnen genau dies zu beweisen, hoffen wir auf eine zweite Chance, eines Tages erneut Ihr Gastgeber zu sein.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
14.12.23
65%
Super emplacement hôtel ni bien ni mal
- Camera60 / 100
- Posizione80 / 100
- Pulizia60 / 100
- Colazione40 / 100
- Ristorante80 / 100
- Prezzo60 / 100
- Servizio80 / 100
- Wifi / WLAN40 / 100
Dear Aguilera Marie Luce,
We work hard each day to meet our quality level and therefore deeply regret that we couldn't fully convince you of the service features our entire H2 Hotel Team generally is appreciated for. Please accept our sincere apologies for the inattention of our housekeeping and rest assured that specified issue really isn’t a usual case. As a matter of course we will not only discuss your meaningful feedback with our responsible colleagues but also use it for internal training purpose to avoid further occurrences. Furthermore we are sorry that our breakfast didn't meet your expectations although we do offer brioche in addition to cake and sweet spread like jam as well as chocolate. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
14.12.23
86%
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione80 / 100
- Prezzo60 / 100
- Servizio80 / 100
- Wifi / WLAN100 / 100
Lieber Michael,
wir danken Ihnen für Ihre tolle Bewertung und sind froh, dass wir Sie mit modernem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten. Hoffentlich dürfen wir Sie schon bald wieder einmal in unserem Hause willkommen heißen, um Ihnen einen weiteren gelungenen Aufenthalt zu ermöglichen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
13.12.23
73%
Hinta-laatusuhde meni rimaa hipoen läpi.
- Camera60 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Colazione60 / 100
- Prezzo80 / 100
- Servizio80 / 100
- Wifi / WLAN60 / 100
Dear guest,
Thank you for your review. Regarding to your given 73% we are glad that you enjoyed your stay with us overall although mentioned inconveniences clouded your impressions. We are sorry though that your room was not in perfect condition. Please accept our sincere apologies for the inattentive service of our housekeeping as well as maintenance team and rest assured that specified issues really aren’t a usual case. Your meaningful feedback will therefore be discussed and used for internal training purpose to avoid further occurrences. Besides you always have the possibility to ask us for a room change in case something is not the way you expect it to be. Hopefully we can welcome you back again someday and convince you of our general excellent hospitality.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
13.12.23
80%
- Camera80 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Colazione80 / 100
- Ristorante80 / 100
- Prezzo80 / 100
- Servizio80 / 100
- Wifi / WLAN80 / 100
Dear guest,
We are glad to know that your stay at our modern city hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
13.12.23
88%
Adecuada y recomendable
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prezzo80 / 100
- Servizio80 / 100
- Wifi / WLAN60 / 100
Dear Susana,
We are happy about your kind review and thankful that you have shared it with us as well as our future guests. How lovely to know that our comfort and service features met your expectations of a pleasant stay. Please come back soon for another great time with us in nice ambience and super central location.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
12.12.23
91%
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione80 / 100
- Ristorante100 / 100
- Prezzo80 / 100
- Servizio80 / 100
- Wifi / WLAN60 / 100
Dear guest,
Many thanks for your recent stay and for giving us a nice feedback. We are grateful for your kind words as they confirm your appreciation for our warm hospitality and great service features. Hopefully we can welcome you back again someday for another pleasant abidance in Berlins lively city center.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
12.12.23
85%
Preis Leistung super
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Colazione80 / 100
- Ristorante80 / 100
- Prezzo80 / 100
- Servizio100 / 100
- Wifi / WLAN60 / 100
Lieber Daniel,
wir sind froh, dass Sie sich im H2 Hotel am Alexanderplatz wohl fühlten und Ihr positives Feedback mit uns, sowie unseren zukünftigen Gästen geteilt haben. Wie schön, dass unsere Serviceleistungen und unser moderner Komfort dazu beitrugen, Ihnen einen gelungenen Aufenthalt zu bereiten. Wir würden uns freuen, Sie schon bald wieder einmal bei uns im Hause willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
12.12.23
83%
Bastante buena. Buena ubicación y calidad precio buena
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Colazione60 / 100
- Prezzo100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are grateful for your 83% rating and glad to know that you enjoyed your time with us. However we regret that our breakfast didn't meet your expectations although we do offer brioche in addition to cake and sweet spread like jam as well as chocolate. Still we hope to meet again someday as we would like to fully win you with our great advantages and amenities.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
12.12.23
93%
Tolle Lage zum Alexanderplatz und damit gute Möglichkeiten zum Erkunden der Stadt
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione80 / 100
- Prezzo100 / 100
- Servizio80 / 100
- Wifi / WLAN100 / 100
Liebe Regine,
herzlichen Dank für Ihre super Bewertung und die freundlichen Worte, welche beweisen, dass der tolle Komfort unseres modernen Hauses, sowie der gastorientierte Service unseres engagierten Teams überzeugen konnten. Wir freuen uns über Ihren gelungenen Aufenthalt und hoffen Sie besuchen uns bald wieder einmal.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
12.12.23
66%
This hotel is not a comfortable place to stay. It’s more suited to school tours.
- Camera60 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Colazione40 / 100
- Prezzo60 / 100
- Servizio60 / 100
- Wifi / WLAN80 / 100
Dear guest,
Thank you for your review based on the impressions of your stay at our H2 Hotel. We regret that our unique and innovative low budget hotel concept did not fully meet your expectations. If you prefer the charm of a traditional hotel with a corresponding clientele, endowment and amenities, we would like to recommend our adjoining higher class H4 Hotel for your future trip to Berlin. Hopefully we can welcome you back someday at one of our H-Hotels to improve your impressions. Until then, we remain with kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
12.12.23
56%
Den bedste ostebord men for lidt 🍞.
- Camera20 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Colazione40 / 100
- Prezzo20 / 100
- Servizio60 / 100
- Wifi / WLAN20 / 100
Dear guest,
Thank you for your feedback which is respected on our part as it helps constantly improve ourselves. We are sad to see that we couldn’t win you with our otherwise appreciated service features and conveniences. Please accept our sincere apologies for mentioned discomfort and rest assured that your points of criticism do not match our usual standards. Your meaningful notes will therefore be discussed with our responsible colleagues and during your next stay we would like to improve your impressions.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
12.12.23
96%
It was just perfect. I would for sure book this hotel again in the future when I travel to Berlin again .
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione100 / 100
- Prezzo100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
Dear Mujtaba,
Many thanks for sharing the beautiful impressions of your recent stay at our H2 Hotel. We are more than happy that your abidance with us was delightful and our conveniences highly appreciated. Please come back again soon and re-experience our warm hospitality and guest oriented service.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
11.12.23
92%
Siamo stati bene all'H2 hotel, hanno anche prontamente risolto un problema che abbiamo avuto in bagno. Punti forti sono senza dubbio la posizione e la colazione
- Camera60 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prezzo100 / 100
- Servizio100 / 100
- Wifi / WLAN60 / 100
Dear Maurizio,
Thanks a lot for posting a great review of your recent abidance at our H2 Hotel. We appreciate your great rating just as much as the lovely words which are confirming your positive experiences and we look forward to meet again for another enjoyable stay.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
11.12.23
96%
good quality-price ratio
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione100 / 100
- Prezzo100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
Dear guest,
Many thanks for your super rating and kind feedback. We are happy that you enjoyed a pleasant stay at our hotel and experienced attentive service features as well as great facilities. Hopefully we can welcome you back someday for another delightful abidance in nice atmosphere.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
11.12.23
82%
Gutes Stadthotel mit guter Preisstruktur, optimal an den Nahverkehr angebunden.
- Camera80 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Colazione80 / 100
- Ristorante80 / 100
- Prezzo100 / 100
- Servizio80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank, dass Sie nach Ihrer Heimkehr an uns gedacht haben und Ihren Aufenthalt mit guten 83% bewerteten. Ihr freundliches Feedback, welches Ihre positiven Eindrücke widerspiegelt, wissen wir ebenfalls zu schätzen und hoffen auf ein baldiges Wiedersehen, um Sie sogar noch mehr zu begeistern.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
11.12.23
80%
Ottima posizione, hotel moderno e pulito
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Ristorante80 / 100
- Prezzo60 / 100
- Servizio80 / 100
- Wifi / WLAN100 / 100
Dear Stefania,
Thanks a lot for posting a kind review of your recent stay confirming your appreciation for our conveniences and amenities. We are glad that your positive impressions prevailed and that your time with us was enjoyable. Please come back again someday and allow us to convince you of our great quality level in every way.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
11.12.23
97%
sehr nett und einladend
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione80 / 100
- Ristorante100 / 100
- Prezzo100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
Lieber Herr Lindner,
tolle Feedbacks wie Ihres schätzen wir sehr, denn sie sind für uns eine Bestätigung unserer erbrachten Leistung und gleichzeitig ein Ansporn, diese stetig weiter zu verbessern. Vielen Dank, dass Sie sich Zeit nahmen, Ihre positiven Erfahrungen mit uns und unseren zukünftigen Gästen zu teilen. Schon heute freuen wir uns auf Ihren nächsten Aufenthalt, wo wir Sie sogar noch mehr begeistern möchten.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
11.12.23
80%
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Prezzo60 / 100
- Servizio80 / 100
- Wifi / WLAN80 / 100
Lieber Hans,
besten Dank für Ihr freundliches Feedback zum Aufenthalt in unserem H2 Hotel. Wir freuen uns, dass es Ihnen gefallen hat und Sie positive Eindrücke mit nach Hause nahmen. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Berlin sein und noch mehr begeistern.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
11.12.23
93%
Wir waren das zweite Mal dort und würden wieder dort buchen. Das sagt doch genug. 😉
- Camera100 / 100
- Posizione80 / 100
- Pulizia100 / 100
- Colazione100 / 100
- Prezzo80 / 100
- Servizio80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
wir danken Ihnen ganz herzlich für Ihr freundliches Feedback, welches die positiven Eindrücke Ihres zweiten angenehmen Aufenthaltes bei uns widerspiegelt. Ihr tolles Lob, welches wir gern mit unserem gesamten Team teilen, schätzen wir sehr und würden es super finden, wenn Sie Ihre zukünftigen Berlin Besuche ebenso in unserem H2 Hotel verbringen. Schon heute freuen wir uns darauf, Sie erneut willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
09.12.23
Il nostro Indice di Customer Satisfaction
Certificato da
- Servizio di valutazione indipendente
- Recensioni di ospiti reali senza manipolazioni
Valutazione media