Valutazione: H2 Hotel Berlin Alexanderplatz
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Valutazione: H2 Hotel Berlin Alexanderplatz

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz

Valutazione complessiva di 2796 recensioni

Le nostre ultime valutazioni:
2114 recensioni, mostra
603 recensioni, mostra
66 recensioni, mostra
9 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

Colazione molto ricca” hanno detto 843 ospiti

Posizione perfetta” hanno detto 1273 ospiti

Camere attraenti” hanno detto 1047 ospiti

Grande prezzo” hanno detto 1069 ospiti

Personale molto cortese” hanno detto 1172 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Colazione

Ristorante

Bar

Centro benessere

Centro fitness

Centro conferenze

Reattività della nostra assistenza clienti

Qualità dei piatti

Prenotazione

Cordialità e flessibilità del personale

Competenza / Suggerimenti

General experience during your stay

Carta dei vini

Intrattenimento

Competenza del personale

Varietà e qualità dei cibi e delle bevande

Massaggi / trattamenti

Cure mediche

Procedura di check-in

Golf course

Come valuti la tua esperienza in generale?

Veicolo

Servizi per l'infanza

Wifi / WLAN

Spiaggia privata

Beach

Comfort

Food

Pool

Value for Money

Ambiance

Appartamento

Amenities

LS1 - Overall Experience

Reception

Accoglienza

CES - Check-in

CES - Check-out

Family

CES Registrazione

CES Reclamo

CES Online-booking

Qualità dei menu

Varietà di menu

Atmosfera

CES Misure covid19

CES Booking

Sustainability

Parking Accesibility

Sommelier

Digital tools

Casino

Shuttle Service

Servizio di lavanderia

Spa treatments

Kids Pool

Tennis Court

Padel Court

Playground

Room Equipment and Comfort

Concierge

Alloggio

Quality of the treatments

Attività terapeutiche

bagno

Activity & HELIOSPA

Environment

CES Facilità di utilizzo dei servizi

Esclusività

Qualità del sonno

Time saving

Added value

e-reputation

Prezzo

Staff

Prezzo

Wifi / WLAN

WiFi / WLAN


100%

Da: anonimo17.12.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thanks a million for giving your recent stay at our H2 Hotel such a fantastic rating. It shows that our daily efforts were highly appreciated and we couldn't be happier about the fact that you enjoyed your time with us so much. Please recommend us to your friends and come back again someday for another wonderful abidance in Berlin’s lively city center. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

17.12.23


80%

Da: Lotte V.16.12.23

The service was good according to the price
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Lotte, Thank you for having stayed at our H2 Hotel in Berlin and for taking the time to review your experiences. We appreciate your kind feedback and we are glad that your abidance was pleasant overall. Next time we would like to fully convince you of our great hospitality and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

16.12.23


93%

Da: anonimo16.12.23

We enjoyed or stay with you very much but as stated above would have liked tea/coffee making facilities and a safe in room. Other than that perfect
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thanks a lot for sharing a lovely review which reflects your pleasant and delightful stay with us. With this writing we would like to take the opportunity and let you know that at our reception we do have a high number of deposit boxes for our guest's valuables to be used 24/7 free of charge. Hopefully we can welcome you back again someday for an even more enjoyable abidance. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

16.12.23


96%

Da: Dag16.12.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Dag, Thanks a million for rewarding us with such a great review. How lovely to know that our excellent service as well as warm hospitality satisfied your expectations and made your stay delightful. We look forward to welcome you back again soon for another brilliant abidance in modern ambience and great location. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

16.12.23


76%

Da: anonimo16.12.23

Over het algemeen een goed hotel op een goede ligging. Basic, maar goed.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thanks for your efforts to post a review of your recent stay with us. Regarding to your good 77% rating we are glad that you had a pleasant time at our H2 Hotel overall. However we deeply regret the uncomely smell in your bathroom. Generally it is just the siphon, which does not sit on the drain properly and can easily be fixed. As a matter of course we will check the issue immediately and hopefully we can welcome you back again someday for a more delightful abidance. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

16.12.23


66%

Da: Kris15.12.23

Good average hotel with friendly receptionists and good breakfast at 500m distance from metro.
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    60 / 100
  • Colazione
    60 / 100
  • Prezzo
    60 / 100
  • Servizio
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear Kris, Regarding to your 67% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of the amenities and comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

15.12.23


100%

Da: anonimo15.12.23

Very satisfying service from the staff . Amazing variety for breakfast .
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, How great to know that the positive impressions you experienced while staying at our hotel made you leave us and our future guests such a lovely review. We are more than happy that your time with us was delightful and our conveniences worth your appreciation. Please come back soon for another wonderful abidance with us in the heart of Berlin. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

15.12.23


92%

Da: anonimo15.12.23

  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Lieber Gast, herzlichen Dank für Ihre tolle Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem Hause. Wie schön, dass Sie sich bei uns wohl fühlten und unsere Serviceleistungen wertschätzten. Wir wären begeistert, Sie während Ihres nächsten Besuches in Berlin erneut bei uns willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

15.12.23


86%

Da: Ricardo15.12.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    60 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Ricardo, Thanks a lot for choosing our hotel for your recent trip to Berlin and for giving us a super rating. How nice to know that you had a pleasant stay and that you appreciated our great conveniences. Please come back soon for another enjoyable abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

15.12.23


91%

Da: anonimo15.12.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Many thanks for giving your recent stay a super rating which confirms your appreciation for our service features and comfort. It was our pleasure to have met your idea of feel-good atmosphere in almost every aspect and we look forward to enable your next abidance just as or even more pleasant. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

15.12.23


80%

Da: anonimo15.12.23

Buena. El detalle de los dulces navideños 👍🏻
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    20 / 100
Dear guest, Thank you for sharing the kind thoughts of your recent abidance at our modern H2 Hotel in the heart of Berlin. We are glad that altogether you enjoyed your time with us and appreciated our amenities. Please accept our apologies for the changing water temperature in your shower and rest assured that we will replace the faucet immediately. To fully win you with our great advantages we hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

15.12.23


90%

Da: Raffaele15.12.23

Hotel is very close to transportation and Christmas market. Breakfast buffet was good. Hotel is family friendly. Overall very positive experience.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Raffaele, Many thanks for leaving us and our future guests a great review. We are happy about your kind feedback confirming the positive impressions of your comfortable and pleasant stay at our hotel. Your hints which we apologize for also are appreciated and will be forwarded to our cleaning team. Hopefully we can welcome you back again someday for an even more enjoyable abidance. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

15.12.23


90%

Da: anonimo15.12.23

Estupenda
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    60 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are thankful for your great rating and kind feedback. How nice to know that you had a pleasant stay at our H2 Hotel and that you acknowledged our present conveniences just as much as our warm hospitality. Your suggestions regarding our breakfast also is appreciated and will be considered. Hopefully we can welcome you back someday for an even more enjoyable abidance. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

15.12.23


96%

Da: Renzolli14.12.23

Muy buena.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Many thanks for leaving us and our future guests a great review. We are happy about your kind feedback confirming the positive impressions of your comfortable and pleasant stay at our hotel. Hopefully we can welcome you back again someday for another enjoyable abidance with us. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.12.23


88%

Da: Harald S.14.12.23

Schöner Aufenthalt, allerdings gibt es immer mehr rücksichtslose Gäste.
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    20 / 100
Lieber Harald, vielen Dank für Ihre Mühe, ein freundliches Feedback abzugeben, welches Ihre positiven Aufenthaltserfahrungen widerspiegelt. Wir freuen uns, dass wir Sie mit modernem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten und Sie eine angenehme Zeit bei uns im Hause verbrachten. Hoffentlich dürfen wir Sie bald wieder einmal willkommen heißen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

14.12.23


93%

Da: Solari K.14.12.23

Sehr freundliches und einladendes Hotel. Nette Aufmerksamkeit während der Adventszeit mit süssem Gebäck in der Lobby
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Liebe Frau Solari, für Ihren Aufenthalt in unserem H2 Hotel, sowie für die super Bewertung, möchten wir uns ganz herzlich bei Ihnen bedanken. Ihr freundliches Feedback wissen wir ebenso zu schätzen und finden es toll, dass Sie sich ein Bild sowohl vom personalisierten Service unseres engagierten Teams, als auch vom modernen Komfort unseres Hauses machen konnten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Berlin sein. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

14.12.23


100%

Da: anonimo14.12.23

Ich würde auf jeden Fall wiederkommen
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser H2 Hotel nach Ihrer Heimreise so fantastisch zu bewerten. Wir freuen uns über Ihre lobenden Worte, welche Ihren gelungenen Aufenthalt widerspiegeln und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

14.12.23


86%

Da: Androniki X.14.12.23

Really good.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear Androniki, We are thankful for your super rating and kind comment confirming the positive impressions of your recent stay. It was our pleasure to have satisfied your expectations which made your time with us so enjoyable. Please visit us again someday and re-experience our great hospitality. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.12.23


66%

Da: anonimo14.12.23

  • Camera
    40 / 100
  • Posizione
    80 / 100
  • Pulizia
    60 / 100
  • Colazione
    60 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir schätzen Ihr ehrliches und konstruktives Feedback. Wie schön, dass Ihnen unser freundliches Team in positiver Erinnerung blieb. Die von Ihnen bemängelten Umstände in Ihrem Zimmer bedauern wir hingegen sehr und entschuldigen uns vielmals für die Unannehmlichkeiten. Ihre Anmerkungen hierzu werden wir sowohl mit unserem Management als auch Reinigungsteam besprechen und können Ihnen bereits heute sagen, dass eine Modernisierung unseres Hauses in Planung ist. Selbstverständlich werden wir uns Ihr Zimmer noch heute anschauen und abgenutztes Mobiliar umgehend austauschen. Wir hoffen auf ein Wiedersehen, wo wir Sie vollständig für uns gewinnen möchten. Bis dahin verbleiben wir mit freundlichen Grüßen aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

14.12.23


100%

Da: Em14.12.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, We are thrilled how much you enjoyed your abidance at our hotel located in the city center of Berlin and we would like to thank you for your amazing rating. How lovely to know that our modern comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.12.23


Il nostro Indice di Customer Satisfaction
87%

Sulla base di 2796 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance87%
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