Valutazione: H2 Hotel Berlin Alexanderplatz
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Valutazione: H2 Hotel Berlin Alexanderplatz

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz

Valutazione complessiva di 2813 recensioni

Le nostre ultime valutazioni:
2126 recensioni, mostra
609 recensioni, mostra
66 recensioni, mostra
9 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

Colazione molto ricca” hanno detto 843 ospiti

Posizione perfetta” hanno detto 1273 ospiti

Camere attraenti” hanno detto 1047 ospiti

Grande prezzo” hanno detto 1069 ospiti

Personale molto cortese” hanno detto 1172 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Colazione

Ristorante

Bar

Centro benessere

Centro fitness

Centro conferenze

Reattività della nostra assistenza clienti

Qualità dei piatti

Prenotazione

Cordialità e flessibilità del personale

Competenza / Suggerimenti

General experience during your stay

Carta dei vini

Intrattenimento

Competenza del personale

Varietà e qualità dei cibi e delle bevande

Massaggi / trattamenti

Cure mediche

Procedura di check-in

Golf course

Come valuti la tua esperienza in generale?

Veicolo

Servizi per l'infanza

Wifi / WLAN

Spiaggia privata

Beach

Comfort

Food

Pool

Value for Money

Ambiance

Appartamento

Amenities

LS1 - Overall Experience

Reception

Accoglienza

CES - Check-in

CES - Check-out

Family

CES Registrazione

CES Reclamo

CES Online-booking

Qualità dei menu

Varietà di menu

Atmosfera

CES Misure covid19

CES Booking

Sustainability

Parking Accesibility

Sommelier

Digital tools

Casino

Shuttle Service

Servizio di lavanderia

Spa treatments

Kids Pool

Tennis Court

Padel Court

Playground

Room Equipment and Comfort

Concierge

Alloggio

Quality of the treatments

Attività terapeutiche

bagno

Activity & HELIOSPA

Environment

CES Facilità di utilizzo dei servizi

Esclusività

Qualità del sonno

Time saving

Added value

e-reputation

Prezzo

Staff

Prezzo

Wifi / WLAN

WiFi / WLAN


100%

Da: Janet Wejs H.18.05.23

Pleasant stay
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Janet, Thanks a million for your brilliant rating and lovely feedback. We are delighted that the positive impressions you gained at our H2 Hotel met your expectations of a pleasant stay. Please recommend us to your friends and come back soon for another wonderful time with us in Berlins lively city center. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

18.05.23


90%

Da: Norbert T.18.05.23

  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Lieber Norbert, wir wissen Ihre super Bewertung zu schätzen und möchten Ihnen dafür herzlich danken. Wie schön, dass Sie bei uns einen gelungenen Aufenthalt in tollem Ambiente und zentraler Lage verbringen konnten. Über ein baldiges Wiedersehen würden wir uns sehr freuen. Beste Grüße aus der pulsierenden Hauptstadt, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

18.05.23


86%

Da: Steven18.05.23

Overall a very good location. Comfortable and clean.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear Steven, Thanks a lot for posting a great online review. How nice to know that your stay at our hotel was enjoyable and associated with mostly positive impressions. However we apologize for the changing water temperature in your shower and assure you to replace the faucet immediately. Please come back soon for an even more delightful abidance with us in the heart of Berlin. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

18.05.23


96%

Da: Vanesa18.05.23

Excelente
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Dear Vanessa, Many thanks for sharing a wonderful feedback of your stay at our H2 Hotel in the city center of Berlin. How lovely to know that our modern style as well as warm hospitality met your expectations and made your stay so enjoyable. Please recommend us to your friends and come back soon for another memorable abidance with us in nice atmosphere. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

18.05.23


93%

Da: anonimo17.05.23

Sauberes Zentrumnahes Hotel, Preis -Leistung -Verhältniss ist sehr gut.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, Ihr tolles Feedback, welches ihren gelungenen Aufenthalt in unserem Hause widerspiegelt, haben wir mit Freude gelesen und bedanken uns dafür ganz herzlich. Mit unserem modernen Komfort, sowie der Gastfreundschaft unseres gesamten Teams würden wir uns freuen, Ihren nächsten Besuch genauso erholsam werden zu lassen. Auf ein baldiges Wiedersehen im H2 Hotel Berlin Alexanderplatz! Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


100%

Da: anonimo17.05.23

Nice hotel at a great location. Reasonable price vs service level. Very Good breakfast
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, Many thanks for sharing your awesome review with us and our future guests. We are delighted that you had such a wonderful time at our hotel and appreciated our advantages just as much as our warm hospitality. Please recommend us to your friends and come back soon for another memorable stay in the heart of Berlin. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


100%

Da: Gritt O.17.05.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Gritt, We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


100%

Da: anonimo17.05.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, Many thanks for your awesome rating. We are more than happy that your time at our hotel was delightful and our conveniences as well as warm hospitality acknowledged. Please recommend us to your friends and come back soon for another wonderful stay in best central location. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


88%

Da: Schlote, H.17.05.23

Guter Standort des Hotels, wesentliche Sehenswürdigkeiten schnell zu erreichen, Zimmer relativ klein, aber für einen Städtebesuch ausreichend
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Lieber Gast, herzlichen Dank für Ihr freundliches Feedback zum Aufenthalt in unserem Hause. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen entsprochen zu haben. Hoffentlich dürfen wir Sie schon sehr bald wieder einmal willkommen heißen. Mit besten Grüßen aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


86%

Da: Piero17.05.23

Buono nel complesso.
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear Piero, Thanks a lot for giving your recent stay at our H2 Hotel a great rating. We are glad that your time with us was pleasant and our conveniences appreciated. However we regret that our pillows weren’t to your satisfaction. Next time please just ask us for additional ones. We will be happy to provide as many as you need to feel 100% comfortable and we would be delighted to welcome you back again someday for an even more enjoyable abidance. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


100%

Da: anonimo17.05.23

Unkompliziert, tolle Ausstattung und prima Frühstück
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, für die fantastische Bewertung Ihres Aufenthaltes in unserem Hause, sowie die lobenden Worte, möchten wir Ihnen von Herzen danken. Wir sind begeistert, dass Sie sich bei uns rundum wohl fühlten und hervorragende Eindrücke sammeln konnten. Gern heißen wir Sie, während Ihres nächsten Besuches in Berlin, erneut im H2 Hotel am Alexanderplatz willkommen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


80%

Da: Sondre Emil T.17.05.23

Good quality for the money. Clean room, practical location. Good breakfast.
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear Sondre Emil, Thank you for sharing the kind thoughts of your recent abidance at our modern H2 Hotel. We are glad that altogether you enjoyed your time with us and appreciated our amenities just as much as our warm hospitality. Please come back again someday and allow us to fully win you with our great advantages. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


96%

Da: Eugen B.17.05.23

Sehr Professionelles Team untereinander eine ngute stimmung war mein Eindruck
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Lieber Eugen, für Ihren Aufenthalt in unserem Hause und das daraus resultierende wunderbare Feedback, möchten wir uns ganz herzlich bedanken. Wir sind Gastgeber aus Leidenschaft und zufriedene Worte wie Ihre, sind die schönste Belohnung für unser gesamtes Team. Berlin ist immer eine Reise wert und wir würden uns sehr freuen, Sie bei Ihrem nächsten Besuch aufs Neue begeistern zu können. Mit besten Grüßen, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


74%

Da: anonimo17.05.23

A nice experience
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    60 / 100
  • Ristorante
    60 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
Dear guest, Thank you for your time to leave us a kind review of your stay experiences at our hotel. Good to know that you enjoyed being our guest and that most of our amenities were to your satisfaction. We also appreciate your suggestions for improvement which will surely be considered and we hope to fully convince you of our quality level during your next stay. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


100%

Da: Ralph17.05.23

War ein schöner Auenthalt. Gut gelegen und freundliche Angestellte.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Ralph, tausend Dank, dass Sie sich die Mühe gemacht haben, dieses wunderbare Feedback zu teilen. Wir sind glücklich, dass Sie sich in unserem Hause rundum wohl fühlten und unsere Annehmlichkeiten so sehr wertschätzten. Schon heute freuen wir uns auf ein baldiges Wiedersehen, um Sie mit tollem Service, sowie herzlicher Gastfreundschaft erneut zu begeistern. Beste Grüße aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


80%

Da: Anika17.05.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    60 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Liebe Anika, für Ihren Aufenthalt und die daraus resultierende gute Bewertung möchten wir uns bei Ihnen bedanken. Wie schön, dass wir Ihren Erwartungen insgesamt gerecht wurden und Sie eine angenehme Zeit bei uns im Hause verbrachten. Um Ihre Eindrücke noch weiter zu verbessern, würden wir uns über ein baldiges Wiedersehen sehr freuen. Herzliche Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

17.05.23


96%

Da: Detalex G.16.05.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser H2 Hotel nach Ihrer Heimkehr so super zu bewerten. Wir freuen uns über Ihren gelungenen Aufenthalt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

16.05.23


86%

Da: Valeria16.05.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear Valeria, Many thanks for rating on your recent and pleasant stay at our H2 Hotel. How nice to know that you enjoyed your time with us and appreciated our conveniences. We would be pleased to welcome you back again someday for another delightful abidance in the heart of Berlin. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

16.05.23


77%

Da: anonimo16.05.23

Nice basic hotel, comfy beds good shower.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    60 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thank you for your time to leave us a kind review of your stay experiences at our hotel. Good to know that you enjoyed being our guest and that most of our amenities were to your satisfaction. We also appreciate your suggestions for improvement which will be considered and we hope to fully convince you of our quality level during your next stay. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

16.05.23


80%

Da: Tanja16.05.23

Really nice stay
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    100 / 100
Dear Tanja, Thank you for sharing the mostly positive impressions of your recent stay at our hotel. We appreciate your kind feedback and we are glad that your abidance was enjoyable overall. Next time please just ask us for a kettle to take up to your room and come back again someday for an even more delightful abidance. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

16.05.23


Il nostro Indice di Customer Satisfaction
87%

Sulla base di 2813 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance87%
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