Hotel rating:
HYPERION Hotel Salzburg

Evaluation overview: What our guests say about the HYPERION Hotel Salzburg

Overall rating from 1488 evaluations
Our latest ratings:
1344 evaluations, show
105 evaluations, show
30 evaluations, show
6 evaluations, show
3 evaluations, show
Guest statements:

753 guests said "Very great hotel"

750 guests said "Very modern rooms"

451 guests said "Top location"

725 guests said "Very friendly staff"

263 guests said "Fantastic breakfast"

Detailed evaluations
Overall
Room
Location
Cleanliness
Service
Price
Breakfast

88%
From: Giovani
23.07.23
Great hotel, I highly recommend
 View details
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thanks a lot for your positive rating and lovely feedback. Please come back soon for another enjoyable stay. Greetings from Salzburg! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
23.07.23

93%
From: anonymous
22.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
Lieber Gast, klasse, dass Sie einen fabelhaften Aufenthalt un unserem HYPERION Hotel Salzburg hatten - da hoffen wir doch, dass Sie uns das nächste Mal wieder besuchen werden, :-) Wir würden uns jedenfalls riesig freuen. Bis dahin - alles Gute! Mit herzlichen Grüßen, Ihr Team von den H-Hotels Christina Dinklage - Online Reputation Manager
22.07.23

96%
From: anonymous
21.07.23
Excellent!!!
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
21.07.23

96%
From: anonymous
21.07.23
Excellent !!!
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, How lovely to see your awesome rating confirming the delightful impressions you gained during your stay at our hotel. We are more than happy that you had such a wonderful time with us and we are thankful for sharing it. Hopefully we can welcome you back again someday and enable your abidance just as pleasant. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
21.07.23

92%
From: Niels-Ulrik M.
20.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Niels-Ulrik, Thanks a million for choosing our hotel for your trip to Salzburg. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us and come back soon for another fantastic stay. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
20.07.23

100%
From: Hisham
20.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Hisham, We are so happy you had an amazing stay with us recently! Glad you enjoyed and we do hope you visit us again very soon! Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
20.07.23

100%
From: anonymous
19.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Lieber Gast, wir sind glücklich, dass Sie sich bei uns im HYPERION Hotel Salzburg rundum wohlgefühlt haben und uns mit fantastischen 100% bewerten. Wir senden Ihnen dafür ein großes Dankeschön von Herzen und würden uns freuen, Sie bald wiederzusehen. Mit besten Grüßen aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
19.07.23

93%
From: anonymous
19.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, klasse, dass Sie einen fabelhaften Aufenthalt in unserem HYPERION Hotel Salzburg hatten - da hoffen wir doch, dass Sie uns das nächste Mal wieder besuchen werden, :-) Wir würden uns jedenfalls riesig freuen. Bis dahin - alles Gute! Mit herzlichen Grüßen, Ihr Team von den H-Hotels Christina Dinklage - Online Reputation Manager
19.07.23

100%
From: Steve
18.07.23
I’ve spent lots of nights in hotels and this is one of the best. Great staff, rooms, and service. If I travel this way again I’ll be back
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Steve, “I will be back” and “This is one of the best hotels I have ever experienced “ , that is the best compliment. We are very happy to read that you had a good experience at the HYPERION Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Salzburg! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
18.07.23

100%
From: anonymous
18.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, ich möchte mich vielmals bei Ihnen für die positive Bewertung bedanken. Schön, dass Sie bei uns waren! Wir freuen uns sehr, dass Sie sich wohl bei uns gefühlt haben. Ihre Zufriedenheit ist für uns die schönste Belohnung und auch die größte Motivation. Gerne begrüßen wir Sie bald wieder in unserem HYPERION Hotel Salzburg. Mit freundlichen Grüßen, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
18.07.23

100%
From: Christian B.
17.07.23
Loved it, great location, fantastic staff,
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Christian, Wow...what a great review! Thank you so very much! We are thrilled to see that you loved our staff and the hotel. Thank you, Christian! We truly appreciate you recommending us and do hope you come back again very soon! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
17.07.23

93%
From: Nuno M.
17.07.23
We love The simpatize of all the staff.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Nuno, Thank you for your review and positive feedback on our staff. We are proud to have such an amazing team with us! We look forward to welcoming you back in the future. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
17.07.23

100%
From: anonymous
17.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank, dass Sie Ihren Aufenthalt in unserem HYPERION Hotel Salzburg mit 100% bewertet haben. Wir freuen uns, dass Sie einen hervorragenden Aufenthalt hatten, und würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Beste Grüße und alles Gute, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
17.07.23

88%
From: Sandra S.
16.07.23
Die Damen an der Rezeption waren sehr freundlich und auch der Page und Haustechnik war super freundlich. Weniger gefallen hat und das man die Klima Anlage nur ausschalten kann wenn man das Fenster leicht öffnet. Was wiederum strassenlarm mit sich brachte. Leider hatten wir riesige Silberfische im Bad und der Toulettensitz war locker. Parkplatz kostet 29 Euro was schon ein stolzer Preis ist. Was richtig nervig war das die Putzdamen alle halbe Std ab halb 8 ins Zimmer kam obwohl um zwölf Uhr Check out war. Erholung sieht leider anders aus. Bin selber aus dem Tourismus und hätte etwas anderes erwartet.
 View details
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Liebe Sandra, vielen Dank für Ihren Aufenthalt und Ihre ehrlichen Worte. Wir entschuldigen uns für die Unannehmlichkeiten, die Sie während Ihres Aufenthalts bei uns erfahren haben. Die Meinung unserer Gäste liegt uns sehr am Herzen und gerade durch das direkte Feedback sind wir in der Lage uns kontinuierlich weiterzuentwickeln und unseren Service zu verbessern. Wir würden uns freuen, wenn Sie uns noch einmal die Chance geben, würden sich von unserem Haus überzeugen zu lassen. Herzliche Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
16.07.23

96%
From: Jeff
15.07.23
We loved everything about the hotel except the air conditioning. We could not get the air cold enough in the room so we had a terrible nights sleep. Also, the beds had a plastic protection layer that was so hot and sticky we had to take it off the second night.
 View details
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Jeff, We are grateful for your kind rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
15.07.23

100%
From: John
15.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear John, How lovely to know that your stay at our hotel was associated with fantastic impressions which is the reason for your awesome rating. The satisfaction of our guests is our highest priority, and we are more than happy that we have reached your expectations of a pleasant stay to the fullest. Please visit us again someday and re-experience our warm as well as excellent hospitality. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
15.07.23

96%
From: K P.
13.07.23
Great hotel - would book again if going back to Salzburg
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the HYPERION Hotel Salzburg! King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager
13.07.23

96%
From: anonymous
13.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, das gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so positiv bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heißen. Herzliche Grüße aus dem HYPERION Hotel Salzburg, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager
13.07.23

100%
From: anonymous
13.07.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager
13.07.23

93%
From: anonymous
12.07.23
We only had a problem with the beds and there seem to be plastic/rubber sheets on the madras, which was a little uncomfortable to sleep on. That’s why room is rated lower. Service was excellent.
 View details
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our quality. We hope to welcome you back very soon. Greetings from the Hyperion Hotel Salzburg! Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager
12.07.23

Our Customer Satisfaction Index
94%

Based on 1488 ratings

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The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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