Hotel rating:
HYPERION Hotel Salzburg

Evaluation overview: What our guests say about the HYPERION Hotel Salzburg

Overall rating from 1662 evaluations

Our latest ratings:
1517 evaluations, show
104 evaluations, show
32 evaluations, show
6 evaluations, show
3 evaluations, show
Guest statements:

753 guests said "Very great hotel"

750 guests said "Very modern rooms"

451 guests said "Top location"

725 guests said "Very friendly staff"

263 guests said "Fantastic breakfast"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

96%

From: Jeff15.07.23

We loved everything about the hotel except the air conditioning. We could not get the air cold enough in the room so we had a terrible nights sleep. Also, the beds had a plastic protection layer that was so hot and sticky we had to take it off the second night.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Jeff, We are grateful for your kind rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

15.07.23


100%

From: John15.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear John, How lovely to know that your stay at our hotel was associated with fantastic impressions which is the reason for your awesome rating. The satisfaction of our guests is our highest priority, and we are more than happy that we have reached your expectations of a pleasant stay to the fullest. Please visit us again someday and re-experience our warm as well as excellent hospitality. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

15.07.23


96%

From: K P.13.07.23

Great hotel - would book again if going back to Salzburg
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the HYPERION Hotel Salzburg! King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

13.07.23


96%

From: anonymous13.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, das gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so positiv bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heißen. Herzliche Grüße aus dem HYPERION Hotel Salzburg, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

13.07.23


100%

From: anonymous13.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

13.07.23


93%

From: anonymous12.07.23

We only had a problem with the beds and there seem to be plastic/rubber sheets on the madras, which was a little uncomfortable to sleep on. That’s why room is rated lower. Service was excellent.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our quality. We hope to welcome you back very soon. Greetings from the Hyperion Hotel Salzburg! Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

12.07.23


96%

From: Alexandra von H.12.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Liebe Alexandra, das gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so positiv bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heißen. Herzliche Grüße aus Salzburg, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

12.07.23


96%

From: anonymous12.07.23

Superior experience and would absolutely return to stay at this property again.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in the HYPERION Hotel Salzburg! King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

12.07.23


83%

From: anonymous11.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Location
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

11.07.23


93%

From: anonymous11.07.23

  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen lieben Dank für diese tolle Bewertung. Prima, wenn es Ihnen bei uns gefallen hat und Sie mit Ihrem Aufenthalt rundum zufrieden gewesen sind. Schon heute ist es uns ein Vergnügen, Sie erneut bei uns zu begrüßen. Wir wünschen Ihnen eine gute Zeit und freuen uns auf Ihren nächsten Besuch. Sonnige Grüße aus Salzburg, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

11.07.23


100%

From: Maria C.11.07.23

We got an upgrade and were treated very kindly all along
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Mrs. Cecilia, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in the HYPERION Hotel Salzburg! King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

11.07.23


100%

From: Georg J.11.07.23

Wir waren von der Hundefreundlichkeit des Hotels sehr positiv überrascht! Aber auch wir Menschen haben und rundum wohl im Hyperion Salzburg gefühlt.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Herr Jurcsa, vielen Dank für Ihre Bewertung. Unser Team gibt jeden Tag aufs Neue sein Bestes, um die Erwartungen unserer Gäste zu erfüllen und zu übertreffen, und Bewertungen wie Ihre zeigen uns, dass wir auf dem richtigen Weg sind - vielen Dank dafür! Was könnten wir Ihren Schilderungen noch hinzufügen außer: Kommen Sie bald wieder, wir freuen uns auf Sie! Sonnige Grüße aus dem HYPERION Hotel Salzburg, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

11.07.23


100%

From: anonymous11.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

11.07.23


93%

From: Renata T.10.07.23

  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Liebe Frau Tukac, haben Sie vielen Dank für Ihre prima Bewertung. Schön, dass Ihnen unser Hotel gut gefallen hat. Gerne wären wir erneut Ihr Gastgeber und wünschen Ihnen bis dahin eine schöne Zeit. Sonnige Grüße aus dem HYPERION Hotel Salzburg, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

10.07.23


100%

From: Prabhat g.10.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Pranhat Garg, thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.07.23


100%

From: anonymous10.07.23

Elham was very helpful in packing up our room. Dieter was such a gentleman in assisting with details of what to see and do in town and stocking the lounge. Alexander was so much fun and great energy and made us feel very special.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the Hyperion Hotel Salzburg. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.07.23


100%

From: anonymous10.07.23

Everything was awesome! Friendly staff, confy bed, very close to the city center and to central station. I will definitely stay here if I come back!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in the Hyperion Hotel Salzburg. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.07.23


96%

From: Weckel,10.07.23

Sehr schön
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder! Sonnige Grüße aus dem Hyperion Hotel Salzburg, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

10.07.23


100%

From: sam s.09.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
DearMr. Spagnuolo, Thank you for taking the time to share your great and amazing feedback. We hope to welcome you back soon to our hotel! Best regards, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West

09.07.23


100%

From: anonymous09.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel in Salzburg!We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

09.07.23


Our Customer Satisfaction Index
94%

Based on 1662 ratings

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  • Evaluations from real guests without manipulating

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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