Hotel rating:
HYPERION Hotel Salzburg
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Evaluation overview: What our guests say about the HYPERION Hotel Salzburg
Overall rating from 1487 evaluations
Guest statements:
753 guests said "Very great hotel"
750 guests said "Very modern rooms"
451 guests said "Top location"
725 guests said "Very friendly staff"
263 guests said "Fantastic breakfast"
Detailed evaluations
Overall
Room
Location
Cleanliness
Service
Price
Breakfast
100%
From: DUNCAN
25.09.23VERY PLEASED. A SPECIAL COMMENDATION TO CHRISTOPH... IN THE BREAKFAST BUFFET. HE MADE OUR BREAKFASTS VERY ENJOYABLE. AND ETHAM WAS VERY HELPFUL AT THE FRONT DESK.
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Dear Duncan,
Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
25.09.23
100%
From: HUNTER A.
25.09.23It was perfect
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Dear Hunter,
Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon!
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Management
25.09.23
96%
From: anonymous
25.09.23Excelente servicio. Todo el personal es muy amable y atento a nuestras necesidades.
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location80 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy.
Best regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
25.09.23
100%
From: anonymous
24.09.23We would stay here again. It was a gracious and refined experience
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
the entire team says "thank you" for thinking of us upon your return and for giving our Hyperion Hotel such a great rating. We are pleased that this stay was also associated with so many great impressions that we are already looking forward to being able to inspire you again with our service. That you would visit us again is the best compliment you can give and we are very proud and grateful for your words of praise. See you very soon in beautiful Salzburg.
Best regards,
Your H-Hotels team,
Stefanie Bergforth – Online Reputation Manager
24.09.23
86%
From: Naomi
24.09.23great concierge, ALEX was very helpful!
View details
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Location100 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Naomi,
Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy.
Best regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
24.09.23
96%
From: anonymous
23.09.23
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location80 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy.
Best regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
23.09.23
96%
From: anonymous
23.09.23It was great. Romy helped us check in and tell us about the local ongoings. The hotel is lovely but the rooms are a touch small. Hard time having two suitcases out at once but the rooms and bathrooms are very nice, and quiet!
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy.
Best regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
23.09.23
93%
From: anonymous
23.09.23Sehr angenehm.
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
vielen Dank, dass Sie unser Hyperion in Salzburg besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute.
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
23.09.23
100%
From: Birgit und M.
23.09.23Sehr gut...
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Liebe Birgit,
vielen Dank für Ihre positive Bewertung, die Sie für unser Hyperion Hotel geschrieben haben. Wir freuen uns, dass Sie eine schöne und angenehme Zeit bei uns verbracht haben und hoffen, Sie bald wieder bei uns im schönen Salzburg begrüßen zu dürfen.
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
23.09.23
100%
From: anonymous
22.09.23Tolle Lage, alles bestens
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank, dass Sie unser Hyperion in Salzburg besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute.
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
22.09.23
100%
From: Luis C.
21.09.23
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Luis,
Thank you for your positive review that you have written for our Hyperion Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Salzburg.
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
21.09.23
96%
From: Laurenz W.
21.09.23Will come back for sure
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location80 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Dear Laurenz,
the entire team says ""thank you"" for thinking of us upon your return and for giving our Hyperion Hotel such a great rating. We are pleased that this stay was also associated with so many great impressions that we are already looking forward to being able to inspire you again with our service. That you would visit us again is the best compliment you can give and we are very proud and grateful for your words of praise. See you very soon in beautiful Salzburg.
Best regards,
Your H-Hotels team,
Stefanie Bergforth – Online Reputation Manager
21.09.23
100%
From: anonymous
21.09.23Was great- like sitting outside-
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy.
Best regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
21.09.23
100%
From: anonymous
21.09.23Excellent hotel experience. Great location. Beautiful rooms and facilities
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
21.09.23
100%
From: WC
21.09.23We had an issue with the room the first day where the main light and AC electricity stopped working and couldn't be fixed, forcing us to switch rooms. Communication could have been better when they were troubleshooting the problem, but in the the end they upgraded us rooms / perks, and were very sincere in helping us.
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
21.09.23
100%
From: anonymous
20.09.23Exceptional in every way
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy.
Best regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
20.09.23
100%
From: Faraz o.
20.09.23Definitely coming back to this hotel.
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Dear Faraz,
the entire team says "thank you" for thinking of us upon your return and for giving our Hyperion Hotel such a great rating. We are pleased that this stay was also associated with so many great impressions that we are already looking forward to being able to inspire you again with our service. That you would visit us again is the best compliment you can give and we are very proud and grateful for your words of praise. See you very soon in beautiful Salzburg.
Best regards,
Your H-Hotels team,
Stefanie Bergforth – Online Reputation Manager
20.09.23
100%
From: anonymous
20.09.23
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für Ihre positive Bewertung, die Sie für unser Hyperion Hotel geschrieben haben. Wir freuen uns, dass Sie eine schöne und angenehme Zeit bei uns verbracht haben und hoffen, Sie bald wieder bei uns im schönen Salzburg begrüßen zu dürfen.
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
20.09.23
100%
From: anonymous
19.09.23Superb
View details
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Location100 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy.
Best regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
19.09.23
84%
From: anonymous
19.09.23In einem Hotel in Österreich erwarte ich, daß ich Deutsch mit den Angestellten sprechen kann. Die junge Frau in der Rezeption sprach kein Deutsch, hat mich mit Vornamen angesprochen, sie war im allgemeinen sehr unsicher, zwar nicht unfreundlich, aber nicht professionell. Andere Angestellten sprachen auch kein Deutsch. Das hätte ich nicht in einem fünf Sterne Hotel erwartet.
View details
- Room100 / 100
- Cleanliness100 / 100
- Service40 / 100
- Location100 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Es tut uns sehr leid, dass Ihr Aufenthalt nicht in allen Bereichen perfekt war. Es tut uns leid, dass Sie mit unserer Kollegin nicht zufrieden waren. Unsere Kollegen vor Ort besitzen Deutschkenntnisse. Die Kollegin auf die Sie hier anspielen hat zwar noch keinen perfekten Wortschatz, jedoch ist sie durchaus in der Lage sich mit den Gästen zu verständigen. Es ist zwar nicht auf einem Muttersprachen-Niveau, aber das stört uns nicht, da die Kollegin hier mit ihrer tollen Persönlichkeit glänzt. Oft versteht die Kollegin einen starken Dialekt nicht und spricht daher mit den Gästen auf Englisch, da Sie hier die Sprache nicht zuordnen kann. Wir bitten hier um Ihr Verständnis. Hieran werden wir weiter Arbeiten, damit Sie beim nächsten Mal rundum zufrieden sind und uns in positiver Erinnerung behalten.
Herzliche Grüße aus Salzburg,
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
19.09.23
Our Customer Satisfaction Index
94%
Based on 1487 ratings
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