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+43 662 2342140
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Address
Rainerstrasse 4 5020 Salzburg, AT

Hotel rating:
HYPERION Hotel Salzburg

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Evaluation overview: What our guests say about the HYPERION Hotel Salzburg

Overall rating from 1487 evaluations
Our latest ratings:
1343 evaluations, show
105 evaluations, show
30 evaluations, show
6 evaluations, show
3 evaluations, show
Guest statements:

753 guests said "Very great hotel"

750 guests said "Very modern rooms"

451 guests said "Top location"

725 guests said "Very friendly staff"

263 guests said "Fantastic breakfast"

Detailed evaluations
Overall
Room
Location
Cleanliness
Service
Price
Breakfast
100%
From: anonymous
01.10.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre positive Bewertung, die Sie für unser Hyperion Hotel geschrieben haben. Wir freuen uns, dass Sie eine schöne und angenehme Zeit bei uns verbracht haben und hoffen, Sie bald wieder bei uns im schönen Salzburg begrüßen zu dürfen. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
01.10.23
100%
From: Wai Chung Y.
30.09.23
Overall enjoyable experience. The valet parking spared me the headache to look for street parking. Front desk answered all my questions at the best of their knowledge. The room has adequate space though I hope USB hubs will be available in all rooms since some travellers might not have the plug converter.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Wai, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management
30.09.23
100%
From: Davide B.
30.09.23
Molto bello. Sicuramente lo consigliero e vi ritornerò Grazie
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Davide, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management
30.09.23
100%
From: anonymous
29.09.23
ممتازة
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management
29.09.23
92%
From: Karoline
29.09.23
Rundum gelungenes Hotel auf hohem Niveau mit bestem Komfort
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank, dass Sie unser Hyperion in Salzburg besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
29.09.23
100%
From: anonymous
28.09.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for your positive review that you have written for our Hyperion Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Salzburg. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager
28.09.23
96%
From: anonymous
28.09.23
Beeindruckt!
 View details
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, vielen Dank, dass Sie unser Hyperion in Salzburg besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
28.09.23
100%
From: Mike
28.09.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Mike, das schönste Lob für uns ist Ihre Zufriedenheit. Vielen Dank für Ihre ausgesprochen gute Bewertung unseres Hyperion Hotels in Salzburg. Hoffentlich können wir Sie bald wieder im schönen Salzburg begrüßen. Viele herzliche Grüße, Ihr Team von den H-Hotels, Stefanie Bergforth - Online Reputation Manager
28.09.23
96%
From: anonymous
28.09.23
Best service ever!!!
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. It is our aim to make our guests' stay as pleasant as possible. Of course, this also includes first-class service. I am happy to pass on your praise in this regard to all employees. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager
28.09.23
100%
From: Gershberg
28.09.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, das schönste Lob für uns ist Ihre Zufriedenheit. Vielen Dank für Ihre ausgesprochen gute Bewertung unseres Hyperion Hotels in Salzburg. Hoffentlich können wir Sie bald wieder im schönen Salzburg begrüßen. Viele herzliche Grüße, Ihr Team von den H-Hotels, Stefanie Bergforth - Online Reputation Manager
28.09.23
100%
From: Gil ben i.
28.09.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Gil, Thank you for your positive review that you have written for our Hyperion Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Salzburg. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager
28.09.23
93%
From: anonymous
28.09.23
Qualitativ hochwertiges, internationales Hotel
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, vielen Dank für Ihr super Feedback. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns im Hyperion Hotel genossen und sich bei uns rundum wohlgefühlt haben. Wir hoffen, Sie hatten eine angenehme Heimreise und kommen uns wieder einmal in Salzburg besuchen. Wir freuen uns schon auf Sie! Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
28.09.23
93%
From: anonymous
27.09.23
Lovely boutique hotel in a great location. A modern stylish refurb of an old building with generous spaces and quality furnishings and fittings. Relaxed and comfortable. Opposite the Mirabell Palace and gardens and an easy stroll into the old town. Friendly, attentive and energetic staff. Good in-house eating and drinking.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management
27.09.23
100%
From: Evgeniia Z.
26.09.23
Very beautiful hotel with amazing rooms in the heart of the city. Very nice service, friendly and polite. We enjoyed our stay a lot!
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Evgeniia, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management
26.09.23
100%
From: anonymous
26.09.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank, dass Sie unser Hyperion in Salzburg besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
26.09.23
93%
From: Ofir s.
25.09.23
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Ofir, Thank you for your positive review that you have written for our Hyperion Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Salzburg. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager
25.09.23
96%
From: anonymous
25.09.23
Very good
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager
25.09.23
96%
From: Bernd G.
25.09.23
Sehr gut eingerichtetes Hotel mit freundlichem Personal.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Lieber Bernd, ihre Bewertung ist einfach wunderbar – vielen lieben Dank! Es ist uns sehr wichtig, dass sich unsere Gäste wohl fühlen. Schön, dass wir es geschafft haben, Sie mit unserem freundlichen Personal, unserem guten Service und der Qualität von uns zu begeistern. Ihre lobenden Worte geben wir sehr gerne weiter, denn Ihre Zufriedenheit ist der Verdienst aller Mitarbeiter. Wir würden uns freuen, Sie bald wieder in unserem Hotel in Salzburg begrüßen zu dürfen! Ihr Team von den H-Hotels, Stefanie Bergforth - Online Reputation Management
25.09.23
96%
From: anonymous
25.09.23
Das Hotel ist wunderschön, ein perfekter Mix aus historischem Gebäude und moderner Ausstattung. Die Zimmer sind sehr schön, das Bett war sehr bequem und kleine Aufmerksamkeiten haben den Aufenthalt zu etwas Besonderem gemacht. Das Personal ist sehr freundlich und hilfsbereit. Einzige Kritik: während des Frühstücks hat eine Mitarbeitern zwei junge Kollegen/Auszubildenen im Gastraum deutlich und laut zurechtgewiesen - das fanden wir unpassend und unangenehm.
 View details
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihr super Feedback. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns im Hyperion Hotel genossen und sich bei uns rundum wohlgefühlt haben. Wir bedauern daher sehr, dass unsere Serviceleistungen vom Personal, für die wir sonst nur Lob erhalten, nicht Ihren Erwartungen entsprochen haben. Wir werden uns mit unserem Team zusammensetzen und hier auch entsprechend nachschulen, damit der Umgang untereinander auf Augenhöhe stattfindet. Wir hoffen, Sie hatten eine angenehme Heimreise und kommen uns wieder einmal in Salzburg besuchen. Wir freuen uns schon auf Sie! Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
25.09.23
100%
From: ANDREW A.
25.09.23
EXCELLENT EXPERIENCE , FRONT STAFF BOUCHRA AND ANDREA G WERE EXTREMELY HELPFUL AND FRIENDLY, GREAT REPRESNENTATIVES FOR YOUR HOTEL. RAMI ALSO WAS V HELPFUL WITH RECOMMENDATIONS AND PARKING OUR CAR AND SHOWING THE ROOMS , FACILITIES. OVERALL WONDERFUL AND WILL RETURN AND RECOMMEND. HOTEL BUILDING IS BEAUTIFUL , OUR SUITE WAS AMA
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Andrew, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management
25.09.23
Our Customer Satisfaction Index
94%

Based on 1487 ratings

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Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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