Reviews: H+ Hotel Salzburg
What our guests are saying...
Find out what guests think of the H+ Hotel Salzburg. Here we show you an overview of the hotel reviews.
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Evaluation overview: What our guests say about the H+ Hotel Salzburg
Overall rating from 1525 evaluations
Guest statements:
690 guests said "optimal location"
661 guests said "Very helpful staff"
667 guests said "excellent hotel"
648 guests said "very nice rooms"
374 guests said "fabulous breakfast"
76%
noch viel Luft nach oben!
- Price60 / 100
- Room60 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Breakfast60 / 100
- Wifi / WLAN60 / 100
Lieber Gast,
wir wissen Ihr Feedback zu schätzen, denn es bildet die Grundlage dafür, unseren Service stetig zu optimieren. Schade, dass Ihre Erwartungen nicht vollständig erfüllt wurden und wir entschuldigen uns in aller Form für die dadurch entstandenen Unannehmlichkeiten. Wir hätten uns aber auch gefreut, wenn Sie Ihre Anregungen und Hinweise direkt an der Hotel - Rezeption mitgeteilt hätten, um Ihre Kritikpunkte noch während Ihres Aufenthalts beilegen zu können. Unser Team steht allen unseren Gästen stets zur Verfügung, um einen rundum angenehmen Aufenthalt sicherzustellen.
Wir hoffen, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit.
Mit herzlichen Grüßen,
Ihr Team von den H-Hotels,
Fabienne Lennert - Online Reputation Manager West
07.07.23
70%
- Price20 / 100
- Room60 / 100
- Location100 / 100
- Cleanliness60 / 100
- Service100 / 100
- Breakfast80 / 100
Lieber Gast,
vielen Dank für Ihren Besuch und, dass Sie sich die Zeit genommen haben, uns nach Ihrem Aufenthalt zu bewerten. Schade, dass wir Ihren Erwartungen nicht vollends entsprochen haben. Wir hoffen sehr, Sie dennoch wieder einmal bei uns im Haus begrüßen zu dürfen.
Mit freundlichen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
03.07.23
76%
- Price60 / 100
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service60 / 100
Lieber Gast,
wir sagen Ihnen von Herzen DANKE SCHÖN für Ihren Besuch und Ihre freundliche Bewertung. Es wäre schön, Sie bald wieder bei uns willkommen heißen zu dürfen.
Herzliche Grüße,
Ihr Team von den H-Hotels
Christina Dinklage - Online Reputation Manager
30.06.23
76%
- Price60 / 100
- Room100 / 100
- Location20 / 100
- Cleanliness100 / 100
- Service100 / 100
Dear Pat,
How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey.
Best regards,
Your H-Hotels team,
Christina Dinklage - Online Reputation Manager
25.06.23
70%
- Price60 / 100
- Room100 / 100
- Location20 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast80 / 100
Dear guest,
Thank you very much for the feedback regarding your stay in our H+ Hotel. Thank you for being our guest and we regret that we were not able to convince you of our value for money and our transport connections. We would be delighted to welcome you back.
Kind regards,
Your H-Hotels Team,
Christina Dinklage - Online Reputation Manager
22.06.23
80%
- Price60 / 100
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast80 / 100
Lieber Gast,
haben Sie vielen Dank für Ihre prima Bewertung. Schön, dass Ihnen unser H+ Hotel Salzburg gut gefallen hat. Gerne wären wir erneut Ihr Gastgeber und wünschen Ihnen bis dahin eine schöne Zeit.
Herzliche Grüße und nur das Beste,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
22.06.23
68%
The hotel violates the rights of its guests by closing the air conditioning on a daily basis from 12 midnight to the morning without giving reasons or warning. When asking for help, they tell you that they cannot help. This is something surprising that I have not seen in any hotel in the world.
- Price60 / 100
- Room80 / 100
- Location60 / 100
- Cleanliness80 / 100
- Service60 / 100
Dear guest,
We are sorry to hear that your expectations were not met, as our guest experience is our most valued asset. We are always looking to improve the guest experience, so we will be sure to look into the issues you mentioned. On behalf of our entire team, we wish you happy travels ahead.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
21.06.23
80%
- Price80 / 100
- Room80 / 100
- Location80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast80 / 100
Dear Tatiane,
Thanks for staying with us. We greatly value your feedback. It was a pleasure to host you and we look forward to welcoming you again.
Sincerely,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
15.06.23
66%
Not good at all. As I said, the air conditioning was not working throughout our stay so it was difficult to sleep.
- Price40 / 100
- Room40 / 100
- Location80 / 100
- Cleanliness80 / 100
- Service100 / 100
- Breakfast60 / 100
Dear guest,
Thanks a lot for your kind feedback. Good to hear that you overall enjoyed your stay with us. Although we apologize for the mentioned discomfort you had regarding the temperature in your room. We would be delighted to welcome you back soon and convince you of our high-level standard.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
12.06.23
70%
- Price60 / 100
- Room60 / 100
- Location100 / 100
- Cleanliness60 / 100
- Service60 / 100
- Breakfast80 / 100
Lieber Gast,
schön, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine große Freude, Sie bald wieder willkommen zu heißen. Bis dahin wünschen wir Ihnen alles Gute und verbleiben
mit freundlichen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
11.06.23
70%
Overall good experience. Excellent location.
- Price60 / 100
- Room60 / 100
- Location100 / 100
- Cleanliness60 / 100
- Service60 / 100
- Breakfast80 / 100
Dear guest,
Thank you for being our guests at H+ Hotel Salzburg. We hope you had a pleasant stay overall, and we are glad you liked our convenient location. It was our pleasure hosting you, and we look forward to seeing you soon.
With kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
10.06.23
76%
Very friendly staff, rooms are clean. Fairly short walk to get to Old Town. If we ever get to Salzburg again, we will definitely stay here.
- Price80 / 100
- Room80 / 100
- Location60 / 100
- Cleanliness80 / 100
- Service80 / 100
Dear Mansoor,
Thank you for your wonderful review! Our greatest concern is to make our guests' stay as pleasant as possible and we are very pleased that we have largely succeeded in doing so. We are happy that you felt comfortable. Please know that we value your loyalty and we look forward to welcoming you again soon whenever your travels bring you back to the area.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
06.06.23
76%
We enjoyed our stay. Our room was comfortable. Amazingly we couldn't hear the train station next door! Staff professional and not overly friendly.
- Price80 / 100
- Room60 / 100
- Location100 / 100
- Cleanliness60 / 100
- Service60 / 100
- Breakfast100 / 100
Dear Rebecca,
Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.06.23
63%
It was ok.
- Price60 / 100
- Room40 / 100
- Location80 / 100
- Cleanliness60 / 100
- Service60 / 100
- Breakfast80 / 100
Dear Divya,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 63% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.06.23
80%
Hermosa ciudad
- Price80 / 100
- Room80 / 100
- Location80 / 100
- Cleanliness80 / 100
- Service80 / 100
Dear Horacio,
Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
03.06.23
73%
- Price60 / 100
- Room40 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Breakfast60 / 100
Lieber Gast,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.05.23
66%
- Price40 / 100
- Room40 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service60 / 100
- Breakfast80 / 100
Lieber Gast,
vielen Dank für Ihre Zeit, unser Haus zu bewerten und Ihre Eindrücke mit uns zu teilen. Wir bedauern sehr, dass wir Ihren Vorstellungen und Erwartungen in Bezug auf technisch einwandfreie Zimmer nicht in vollständig gerecht wurden. Für die Unannehmlichkeiten, aufgrund genannter Mängel, möchten wir uns in aller Form entschuldigen. Selbstverständlich werden wir Ihre Anmerkungen umgehend prüfen und entsprechend beheben, falls dies nicht bereits geschehen ist. Hoffentlich geben Sie uns eine weitere Möglichkeit, Ihnen während eines zukünftigen Aufenthaltes zu beweisen, dass Sie sich bei uns im H+ Hotel rundum wohl fühlen können.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
30.05.23
80%
5z 3556
- Price60 / 100
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service80 / 100
Lieber Gast,
wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
30.05.23
70%
- Price60 / 100
- Room40 / 100
- Location100 / 100
- Cleanliness60 / 100
- Service80 / 100
- Breakfast80 / 100
Dear Oyunjargal,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
28.05.23
80%
We enjoyed our stay very much.
- Price60 / 100
- Room60 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service100 / 100
Dear David,
Thank you for choosing our H+ Hotel for your recent stay in Salzburg and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
24.05.23
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