Reviews: H+ Hotel Salzburg

Name: H+ Hotel Salzburg
Address: Südtiroler Platz 13, Salzburg, Salzburg, 5020, AT
Telephone: +43 662 2285-0
Price range: Pricerange : 99,00 - 353,00€ (Based on the average prices of a standard room):
Rating: 91

What our guests are saying...

Find out what guests think of the H+ Hotel Salzburg. Here we show you an overview of the hotel reviews.

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Evaluation overview: What our guests say about the H+ Hotel Salzburg

Overall rating from 1525 evaluations

Our latest ratings:

1306 evaluations, show

166 evaluations, show

44 evaluations, show

7 evaluations, show

2 evaluations, show

Guest statements:

690 guests said "optimal location"

661 guests said "Very helpful staff"

667 guests said "excellent hotel"

648 guests said "very nice rooms"

374 guests said "fabulous breakfast"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Bar

80%

From: anonymous27.08.23

Buon hotel. Eccellente il personale

Price
80 / 100
Room
80 / 100
Location
100 / 100
Cleanliness
60 / 100
Service
100 / 100
Breakfast
60 / 100
Wifi / WLAN
100 / 100

Dear Guest, Many thanks for your wonderful review, which made the entire team very happy. It's great that we were able to convince you of our H+ Hotel and that we hope to continue to convince you in Salzburg in the future. We wish you all the best until then. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

27.08.23

80%

From: anonymous26.08.23

Por lo general muy bien

Price
80 / 100
Room
80 / 100
Location
100 / 100
Cleanliness
80 / 100
Service
80 / 100
Breakfast
60 / 100
Wifi / WLAN
60 / 100

26.08.23

80%

From: anonymous25.08.23

Good

Price
60 / 100
Room
80 / 100
Location
80 / 100
Cleanliness
80 / 100
Service
100 / 100
Wifi / WLAN
60 / 100

Dear Guest, Thank you very much for the really great rating of our H+ Hotel in Salzburg. It was very nice of you to take the time to share your impressions with us. We are pleased that you had a pleasant stay in Salzburg. Please visit us again soon. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager

25.08.23

63%

From: Alkuwari23.08.23

Price
80 / 100
Room
60 / 100
Location
60 / 100
Cleanliness
60 / 100
Service
80 / 100
Breakfast
40 / 100
Wifi / WLAN
60 / 100

Dear Guest, It is only through you that improvements can be made in our hotels, so we thank you very much for your feedback. We hope that we will have the opportunity to inspire you again at some point and wish you a nice time until then. With kind regards, Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

23.08.23

80%

From: anonymous21.08.23

Buono, parcheggio distante ma valido. Colazione groppo cara, per l’offerta.

Price
60 / 100
Room
80 / 100
Location
100 / 100
Cleanliness
80 / 100
Service
100 / 100
Breakfast
60 / 100
Wifi / WLAN
100 / 100

Dear Guest, Thanks for your review. Nice that we could be your host in our H+ Hotel. We hope you had a pleasant stay. We look forward to seeing you again in beautiful Salzburg so that we can fully convince you of us. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

21.08.23

80%

From: Antonella18.08.23

buono, piacevole

Price
80 / 100
Room
80 / 100
Location
80 / 100
Cleanliness
60 / 100
Service
100 / 100
Wifi / WLAN
60 / 100

18.08.23

80%

From: anonymous15.08.23

Price
80 / 100
Room
60 / 100
Location
100 / 100
Cleanliness
80 / 100
Service
100 / 100
Breakfast
60 / 100
Wifi / WLAN
60 / 100

Lieber Gast, vielen Dank, dass Sie an unserer Umfrage teilgenommen und diese nette Bewertung für unser Hotel abgegeben haben. Gerne können Sie uns kontaktieren und Ihre persönlichen Wünsche und Anliegen mitteilen, sodass wir Ihnen zukünftig einen optimalen Aufenthalt gewähren könne. Wir hoffen, Sie bald wieder bei uns in Salzburg begrüßen zu dürfen. Ihr Team von den H-Hotels Stefanie Bergforth – Online Reputation Manager

15.08.23

70%

From: anonymous14.08.23

Price
80 / 100
Room
60 / 100
Location
100 / 100
Cleanliness
60 / 100
Service
80 / 100
Breakfast
40 / 100
Wifi / WLAN
100 / 100

Lieber Gast, wir wissen Ihr Feedback zu schätzen, denn es bildet die Grundlage dafür, unseren Service stetig zu optimieren. Schade, dass Ihre Erwartungen an unsere Zimmerreinigung nicht vollständig erfüllt wurden und wir entschuldigen uns in aller Form für die dadurch entstandenen Unannehmlichkeiten. Bitte seien Sie versichert, dass mangelnde Hygiene nicht unserem hohen Niveau, sowie Anspruch an uns selbst entspricht und wir Ihre Kritikpunkte, welche wir sehr ernst nehmen, umgehend mit unserer leitenden Hausdame besprechen werden. Hoffentlich geben Sie uns eine weitere Möglichkeit, Ihr Gastgeber zu sein, um Ihre Eindrücke bezüglich Sauberkeit verbessern zu können. Herzliche Grüße, Ihr Team von den H-Hotels Stefanie Bergforth – Online Reputation Manager

14.08.23

73%

From: anonymous13.08.23

Price
60 / 100
Room
80 / 100
Location
100 / 100
Cleanliness
60 / 100
Service
60 / 100
Breakfast
80 / 100
Wifi / WLAN
60 / 100

Lieber Gast, es war uns eine große Freude, Sie in unserem H+ Hotel begrüßen zu dürfen. Vielen Dank, dass Sie sich so viel Zeit für Ihre Bewertung genommen haben. Gerne dürfen Sie uns Ihre Wünsche oder Anregungen nennen, sodass wir Ihnen zukünftig einen optimalen Aufenthalt bieten können. Wir hoffen, dass wir Sie in Salzburg erneut begrüßen dürfen und so von unserer Qualität vollkommen überzeugen können. Mit herzlichen Grüßen, Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

13.08.23

76%

From: anonymous10.08.23

Price
60 / 100
Room
80 / 100
Location
100 / 100
Cleanliness
80 / 100
Service
60 / 100
Wifi / WLAN
80 / 100

Dear guest, thank you very much for your great feedback. We are very pleased that you enjoyed your first stay with us at the H+ Hotel and that you felt comfortable with us. Even its not perfect. We hope you had a pleasant trip and will visit us many more times in Salzburg. We are looking forward to seeing you! Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

10.08.23

72%

From: anonymous09.08.23

Ok Good location

Price
60 / 100
Room
60 / 100
Location
100 / 100
Cleanliness
60 / 100
Service
80 / 100
Wifi / WLAN
60 / 100

Dear guest, thank you very much for your great feedback. We are very pleased that you enjoyed your first stay with us at the H+ Hotel and that you felt comfortable with us. Even you had some issues. We hope you had a pleasant trip and will visit us many more times in Salzburg. We are looking forward to seeing you! Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

09.08.23

76%

From: anonymous03.08.23

Good

Price
60 / 100
Room
80 / 100
Location
80 / 100
Cleanliness
80 / 100
Service
80 / 100
Breakfast
80 / 100
Wifi / WLAN
20 / 100

Dear guest, Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

03.08.23

80%

From: Kata22.07.23

Modern szoba, kényelmes ágy, meleg takaróval. Kedves személyzet, finom, bőséges reggeli. Zavaró a hangos, s szabályozhatatlan legkondi volt, s a rossz arcú, hangos, részeg emberek a hotel előtti téren.

Price
80 / 100
Room
60 / 100
Location
60 / 100
Cleanliness
100 / 100
Service
100 / 100
Breakfast
80 / 100
Wifi / WLAN
80 / 100

Dear guest, Thank you for your time to rate and comment on your recent stay at our hotel. We regret that even though you overall enjoyed a pleasant time with us not all of our conveniences fully met your expectations. Please come back again someday and allow us to improve your impressions. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

22.07.23

72%

From: -15.07.23

Your air conditioning is insufficient and I will think twice to book again in summer

Price
60 / 100
Room
60 / 100
Location
80 / 100
Cleanliness
80 / 100
Service
80 / 100
Wifi / WLAN
80 / 100

Dear guest, We would like to thank you for choosing our hotel for your recent stay in Salzburg and for leaving us kind feedback. How lovely to know that you enjoyed your time with us and appreciated most of our conveniences and we apologize for the mentioned inconveniences. Hopefully we can welcome you back again someday for an even more delightful abidance in great ambience. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

15.07.23

64%

From: MK15.07.23

Uncomfortable. One of the check in employees made very uncomfortable comments about how they knew my room number, it was very weird. I also got locked in the stairwell and only was let out after I knocked on the door for 20 minutes at night. When I told the staff they might want to put up some clear signage not to enter the stairwell (which was open), the guy who I believe was the hotel manager told me the sign was obvious enough. Clearly not! I ran into someone else who also got stuck in the stairwell, this was quite scary.

Price
60 / 100
Room
60 / 100
Location
100 / 100
Cleanliness
80 / 100
Service
20 / 100
Wifi / WLAN
40 / 100

Dear guest, Thank you for taking the time to leave your honest review. We are sorry that we did not meet your expectations during your last stay and apologize for any dissatisfaction. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

15.07.23

76%

From: anonymous14.07.23

Price
80 / 100
Room
80 / 100
Location
80 / 100
Cleanliness
100 / 100
Service
40 / 100
Breakfast
80 / 100
Wifi / WLAN
40 / 100

Dear guest, Thank you for your time to rate and comment on your recent stay at our hotel. We regret that even though you overall enjoyed a pleasant time with us not all of our services have fully met your expectations. Please accept our apologies. Our staff typically does a terrific job responding to our guests’ needs. Hopefully you will visit us again someday as would like to fully convince you of our general great hospitality in every aspect. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

14.07.23

64%

From: anonymous12.07.23

The value for money is poor. I've never seen a hotel without a refrigerator before. The room was so hot that I couldn't sleep well.

Price
40 / 100
Room
40 / 100
Location
100 / 100
Cleanliness
80 / 100
Service
60 / 100
Wifi / WLAN
80 / 100

Dear guest, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

12.07.23

70%

From: Phil C.12.07.23

Overall good experience

Price
60 / 100
Room
60 / 100
Location
80 / 100
Cleanliness
80 / 100
Service
60 / 100
Breakfast
80 / 100
Wifi / WLAN
80 / 100

Dear Mr. Captain, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

12.07.23

76%

From: Daniel B.10.07.23

Price
60 / 100
Room
60 / 100
Location
100 / 100
Cleanliness
80 / 100
Service
100 / 100
Breakfast
60 / 100
Wifi / WLAN
80 / 100

Lieber Daniel, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Sonnige Grüße aus Salzburg, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

10.07.23

80%

From: Derek10.07.23

Great - would be excellent value for money if AC working properly. Overall, we appreciated staff service levels and friendliness and being so close to the Railway Station and will consider staying here again next time we visit Salzburg.

Price
60 / 100
Room
60 / 100
Location
100 / 100
Cleanliness
80 / 100
Service
100 / 100
Breakfast
80 / 100

Dear Derek, Thank you for your positive review. We are thrilled that you enjoyed your stay with us so much and we take note of your comment on the air conditioning, for which we again formally apologize. Hopefully we can be your hosts in Salzburg again soon. King regards, Your H-Hotels team Sergei Rosenberg - Online Reputation Manager

10.07.23

Our Customer Satisfaction Index

91%

Based on 1525 ratings

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Customer Alliance91%