Hotels |
GermanyGermany
Hotels in Austria – H-Hotels.comAustria
Hotels in Switzerland – H-Hotels.comSwitzerland
Hotels in Hungary – H-Hotels.comHungary
Hotels in FranceFrance
Reservation hotline
+43 662 2285-0
Reviews: H+ Hotel Salzburg
Book

Book your hotel

Reviews: H+ Hotel Salzburg

What our guests are saying...

Find out what guests think of the H+ Hotel Salzburg. Here we show you an overview of the hotel reviews that travellers have submitted on various portals. 

Book directly here with our Best Price Guarantee and take advantage of exclusive benefits.

» Book now

Evaluation overview: What our guests say about the H+ Hotel Salzburg

Overall rating from 1685 evaluations

Our latest ratings:
1443 evaluations, show
188 evaluations, show
41 evaluations, show
12 evaluations, show
1 evaluations, show
Guest statements:

690 guests said "optimal location"

661 guests said "Very helpful staff"

667 guests said "excellent hotel"

648 guests said "very nice rooms"

374 guests said "fabulous breakfast"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

93%

From: Eleni04.01.24

Mostly satisfied. Thank you.
  • Price
    100 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you very much for the excellent rating of our Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager

04.01.24

72%

From: anonymous04.01.24

Für einen kurzen Aufenthalt in Ordnung.
  • Price
    60 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Es tut uns sehr leid, dass Ihr Aufenthalt nicht in allen Bereichen perfekt war. Hieran werden wir weiter Arbeiten, damit Sie beim nächsten Mal rundum zufrieden sind und uns in positiver Erinnerung behalten. Herzliche Grüße aus Salzburg, Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

04.01.24

100%

From: anonymous04.01.24

We had a great time, thank you!
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for visiting our H+ in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

04.01.24

70%

From: Christos03.01.24

Well I didn’t enjoy the spa, there was no personal there and everybody was doing anything they wanted (walking naked, walking with shoes on). Also, I really did not like that the fact that everybody could see me from outside. This time we have stayed in a 3rd floor room and whenever someone was walking and talking outside in the corridor we could hear them. Sometimes during the night we were walking up because of that.
  • Price
    60 / 100
  • Room
    60 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Christos, thank you very much for taking the time to rate our hotel. We are sorry to read that we were unable to convince and inspire you in several areas. Please be assured that we want to give each of our guests a pleasant stay. We are therefore very interested in your impressions and experiences and would like to take this opportunity to apologize for the inconvenience. Of course we hope that one day we will be able to convince you of our H+ Hotel and our standards. Until then, we wish you all the best and a good time. Best regards, Your H-Hotels team Stefanie Bergforth – Online Reputation Manager

03.01.24

100%

From: anonymous03.01.24

Wir haben uns in diesem Hotel sehr gut aufgehoben gefühlt, sehr gerne wieder.
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, das gesamte Team sagt „Dankeschön“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser H+ Hotel so klasse bewertet haben. Wir freuen uns, dass auch dieser Aufenthalt mit so vielen tollen Eindrücken verbunden war, dass wir uns schon heute darauf freuen, Sie erneut von unserem Service begeistern zu dürfen. Dass Sie uns erneut besuchen würden, ist das schönste Lob, dass Sie aussprechen können und wir sind sehr stolz und dankbar für Ihre lobenden Worte. Bis ganz bald im schönen Salzburg. Herzliche Grüße, Ihr Team von den H-Hotels, Stefanie Bergforth – Online Reputation Manager

03.01.24

96%

From: Narongsak N.03.01.24

A good hotel which the best service
  • Price
    80 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for the excellent rating of our H+ Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager

03.01.24

76%

From: Ulli & S.03.01.24

Ein solides Hotel mit sehr guter Anbindung an die öffentlichen Verkehrsmittel. Ebenso ist die Altstadt/Innenstadt fußläufig gut in 15 min. zu erreichen.
  • Price
    60 / 100
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Ulli, vielen Dank für Ihre positive Bewertung, die Sie für unser Hotel geschrieben haben. Wir freuen uns sehr, dass Sie eine großartige Zeit bei uns verbracht haben und hoffen, Sie bald wieder bei uns im schönen Salzburg begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

03.01.24

66%

From: Dorota02.01.24

War das Geld nicht Wert, werde es auch nicht nochmal buchen, obwohl ich bald wieder nach Salzburg fahren werde
  • Price
    20 / 100
  • Room
    40 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    40 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    60 / 100
Liebe Dorota, herzlichen Dank, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Mit Bedauern haben wir gelesen, dass wir Sie in mehreren Bereichen nicht überzeugen und begeistern konnten. Bitte seien Sie versichert, dass wir jedem unserer Gäste einen schönen Aufenthalt bescheren möchten. Deshalb sind wir sehr interessiert an Ihren Eindrücken und Erfahrung und möchten uns an dieser Stelle vielmals für die Unannehmlichkeiten entschuldigen. Natürlich hoffen wir, dass wir Sie doch eines Tages von unserem H+ Hotel und unseren Ansprüchen überzeugen dürfen. Bis es soweit ist, wünschen wir Ihnen alles Gute und eine schöne Zeit. Herzliche Grüße, Ihr Team von den H-Hotels Stefanie Bergforth – Online Reputation Manager

02.01.24

70%

From: anonymous02.01.24

A parte la colazione tutto bene. La posizione è buona grazie ai collegamenti.
  • Price
    40 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for taking the time to write a review. We are very sorry that your stay was not perfect in all areas. We will continue to work on this so that you are completely satisfied next time and keep us in positive memory. Warm regards from Salzburg, Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

02.01.24

100%

From: anonymous31.12.23

best place to stay in Salzburg for location and price
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management

31.12.23

100%

From: May30.12.23

10/10 love this place
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear May, Thank you for visiting our H+ in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

30.12.23

100%

From: anonymous29.12.23

Very convenient.
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you very much for the excellent rating of our H+ Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager

29.12.23

80%

From: anonymous28.12.23

Più che buono
  • Price
    80 / 100
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks for your review. Nice that we could be your host in our H+ Hotel. We hope you had a pleasant stay. We look forward to seeing you again in beautiful Salzburg so that we can fully convince you of us. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

28.12.23

93%

From: anonymous27.12.23

v good experience, but , we want to extend to stay, price still too high, so, we moved to Munich , €80 cheaper per night .
  • Price
    60 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management

27.12.23

80%

From: Johanna25.12.23

Durch die zentrale Lage sehr geeignet, gerade wenn man mit den öffentlichen Verkehrsmitteln unterwegs ist. Allerdings sind die Hauptattraktionen und Restaurants dann etwas weiter weg, gibt aber Busse (oder ist auch zu Fuss machbar). Super ist die Salzburg-Card, die direkt an der Rezeption gekauft werden kann (sofern genügend Vorrat vorhanden...)
  • Price
    80 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Liebe Joahnna, vielen Dank, dass Sie unser H+ in Salzburg besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

25.12.23

96%

From: Nina24.12.23

  • Price
    100 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    60 / 100
Liebe Nina, vielen Dank für Ihre positive Bewertung, die Sie für unser Hotel geschrieben haben. Wir freuen uns sehr, dass Sie eine großartige Zeit bei uns verbracht haben und hoffen, Sie bald wieder bei uns im schönen Salzburg begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

24.12.23

66%

From: anonymous24.12.23

  • Price
    80 / 100
  • Room
    80 / 100
  • Location
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    40 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, thank you very much for the evaluation of your stay. It is only through guests who take the time to share their experiences with us that improvements can be made in our hotels. Too bad you didn't write what you missed. Nevertheless, we hope that we will get the opportunity to inspire you again and wish you a nice time until then. With kind regards Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

24.12.23

88%

From: Zamri S.23.12.23

Nice to stay. Easy access
  • Price
    80 / 100
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the H+ Hotel and that you felt completely comfortable with us. We hope you had a pleasant journey home and will visit us again in Salzburg. We are looking forward to seeing you! Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

23.12.23

100%

From: A Y.23.12.23

Great stay, very convenient location to the train station, enjoyed it very much
  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management

23.12.23

96%

From: anonymous23.12.23

  • Price
    100 / 100
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
Dear Guest, thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the H+ Hotel and that you felt completely comfortable with us. We hope you had a pleasant journey home and will visit us again in Salzburg. We are looking forward to seeing you! Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

23.12.23

Our Customer Satisfaction Index
91%

Based on 1685 ratings

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?
All reviews
  • Customer Alliance91%
Book now