Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2029 evaluations

Our latest ratings:
1632 evaluations, show
334 evaluations, show
42 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


83%

From: Iris van der H.09.04.24

Wij hebben een fijn verblijf gehad voor onze 3-daagse stedentrip Boedapest. Er zijn een aantal punten waar wij feedback op hebben: de kussens zijn echt heel dun (wij hebben een extra paar gevraagd), de opstelling van het ontbijt vonden wij niet logisch en het aanvullen van producten die op waren duurde lang, de airco op de kamer werkte niet heel erg goed waardoor het toch wel soms zweten was.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear Iris, Thanks for choosing our modern city hotel for your recent trip to Budapest and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.04.24


96%

From: Gerard R.09.04.24

Perfect location and very friendly and helpful staff. Spacious room and perfect beds. Fine shower.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Gerard, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.04.24


100%

From: anonymous09.04.24

Nagyon megvoltunk elégedve
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience and central location. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.04.24


100%

From: Henry09.04.24

Das H2 Hotel hat einen optimalen Standpunkt für Erkundungstouren in Budapest. Die Anfahrt ist recht einfach. Das Hotel verfügt über eine nicht zu enge Tiefgarage mit ausreichend Plätzen. Die Zimmer, das Frühstück und der Service sind sehr gut. Der öffentliche Verkehr ist in wenigen Minuten gut erreichbar, obwohl man ihn wegen der guten Lage kaum braucht. Gern wieder
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre beeindruckende Bewertung. Toll, dass Sie einen solch gelungenen Aufenthalt bei uns verbrachten und wir Sie in jeglicher Hinsicht begeistern konnten. Unser Ziel ist es, dass sich unsere Gäste rundum wohl fühlen und den bestmöglichen Service erhalten. Wie schön, dass wir genau dies bei Ihnen erreicht haben. Schon heute freuen wir uns darauf, Sie hoffentlich bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

09.04.24


100%

From: anonymous08.04.24

Tolles modernes Hotel mitten in der Altstadt. Auto einfach in die Tiefgarage stellen und dann alles zufuss besichtigen. Tolle Stadt. Parkgebühren etwas teuer. Ca. 25€ pro Tag, aber sehr bequem und sicher. Upgrade auf ein Zimmer mit Terrasse erhalten. Top
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, schön, dass Sie bei uns waren und sich die Zeit nahmen, eine solch tolle Bewertung abzugeben. Es war uns eine Freude, Ihren Wünschen, sowie Vorstellungen entsprochen zu haben und wir wären begeistert, schon bald wieder einmal Ihr Gastgeber sein zu dürfen. Herzlichst, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

08.04.24


83%

From: Jazz08.04.24

The leders for upper bed are very uncomfortable for use
  • Room
    40 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Jazz, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.04.24


96%

From: Renato08.04.24

Great!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Renato, Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us in modern ambience and great central location. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.04.24


92%

From: Laura W.08.04.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    60 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Laura, Many thanks for your recent stay at our H2 Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.04.24


80%

From: anonymous07.04.24

Good location.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a lot for rating on your recent abidance at our Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.04.24


93%

From: Emillie W.06.04.24

We were pleasantly surprised with our stay considering the affordable and reasonable price. Room was clean and towels were changed everyday. We had an issue with being able to enter our room due to a problem with the handle, however, staff were very attentive and were able to rectify this for us.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Emillie, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.04.24


100%

From: Claudia06.04.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Claudia, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.04.24


53%

From: anonymous05.04.24

Xx
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    20 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, mit großem Bedauern müssen wir feststellen, dass wir Ihren Erwartungen und Vorstellungen an einen gelungenen Aufenthalt in unserem Hause nicht vollständig gerecht werden konnten. Leider ist es uns ohne genaue Angaben bezüglich Ihres Unmutes nur bedingt möglich, entsprechend darauf einzugehen und zu reagieren. Dennoch möchten wir uns für etwaige Unannehmlichkeiten in aller Form entschuldigen und Ihnen versichern, dass das Wohl unserer Gäste bei uns im Vordergrund steht. Gern hätten wir detailliert erfahren, was Ihren Gesamteindruck so sehr trübte und wo genau wir uns Ihrer Meinung nach verbessern können. Hoffentlich bekommen wir von Ihnen eine weitere Möglichkeit Ihr Gastgeber zu sein, um Sie, wie die meisten unserer Gäste, vom hohen Qualitätsniveau unseres H2 Hotels in allen Bereichen zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

05.04.24


90%

From: Hope amd D.05.04.24

Lovely thank you
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    40 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guests, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.04.24


80%

From: anonymous05.04.24

Really good location. Friendly staff and very clean. Bed was very uncomfortable and the bathroom was very strange with the mirror settings but we enjoyed our stay.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.04.24


96%

From: anonymous05.04.24

Es war sehr toll!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
Liebe Frau Salima Alicja, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder! Mit herzlichen Grüßen aus Budapest, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

05.04.24


68%

From: Marc L.04.04.24

Hat alles gepasst, super Lage, Zimmer auch in Ordnung. Der Wasserabfluß der Dusche hat nicht richtig funktioniert und konnte auch während unseres Aufenthalts nicht behoben werden. Frühstück könnte besser sein.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    100 / 100
Lieber Herr Marc Lehner, es freut uns sehr, dass Sie sich die Zeit genommen haben, uns die während Ihres Aufenthaltes gesammelten Eindrücke zu schildern. Wir hoffen, Sie bei Ihrem nächsten Besuch restlos überzeugen zu können und wünschen Ihnen bis dahin alles Gute! Mit herzlichen Grüßen aus Budapest, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

04.04.24


93%

From: Liam04.04.24

Molto buono
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Liam, Thank you for your good feedback. We hope you enjoyed your stay and it would be our pleasure to be your host during your next visit again. Our team is looking forward to seeing you soon! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

04.04.24


90%

From: Grazyna03.04.24

Sehr gute Lage, Frühstück sehr gut
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, schön, dass Sie bei uns waren und sich gern an Ihren Aufenthalt zurückerinnern. Wir schätzen Ihr Lob über unsere Lage und unser Frühstück sehr. Wir freuen uns, wenn wir auch bei zukünftigen Reisen nach Budapest wieder Ihr Gastgeber sein dürfen. Mit herzlichen Grüßen aus Budapest, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

03.04.24


26%

From: Jesper03.04.24

A right out disappointment. What you call ‘modern’ apparently is the opposite of comfortable
  • Room
    20 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Transport links
    60 / 100
  • Price
    20 / 100
  • Breakfast
    20 / 100
  • Wifi / WLAN
    60 / 100
Dear Jesper, I'm sorry to hear that your experience was disappointing. Comfort is an important aspect of our offering, and it's regrettable to hear that we didn't meet your expectations in this regard. We take your feedback seriously and will use it to improve our services. We hope you'll give us another chance in the future to demonstrate that we can better meet your needs. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

03.04.24


56%

From: anonymous03.04.24

Didnt sleep for four nights because of heat/noise in the room. Not a hotel i will visit again un less they get aircondition.
  • Room
    20 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, I'm sorry to hear that your stay was affected by heat and noise. This is certainly not the standard we strive for. We take your feedback seriously and will look into how we can provide a more comfortable experience for our guests. We hope to welcome you back in the future and provide you with an improved experience. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

03.04.24


Our Customer Satisfaction Index
89%

Based on 2029 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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