Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2136 evaluations

Our latest ratings:
1722 evaluations, show
350 evaluations, show
43 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


86%

From: anonymous15.11.24

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Restaurant
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Many thanks for your recent stay at our Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.11.24


93%

From: Jónás F.14.11.24

Very good.
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Jónás, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

14.11.24


100%

From: anonymous07.11.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for choosing our hotel for your recent trip. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us to your friends and come back soon for another fantastic stay. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.11.24


68%

From: anonymous05.11.24

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    20 / 100
Dear Guest, We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.11.24


93%

From: James Michalovich and Ana M.04.11.24

We loved the location and the clean room. The staff were very friendly
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guests, How lovely to know that you enjoyed a pleasant abidance with us and appreciated our personalized service features just as much as the great conveniences. We are thankful for your super rating and we already look forward to enable your future visit just as or even more delightful. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.11.24


100%

From: Girolet02.11.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Girolet, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

02.11.24


92%

From: Francesco01.11.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Francesco, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

01.11.24


90%

From: anonymous30.10.24

Great
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Location
    60 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Many thanks for having stayed at our hotel and for sharing a super review. We are happy that you acknowledged our guest oriented service and most of our amenities which made your abidance enjoyable. Hopefully we will meet again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.10.24


100%

From: anonymous29.10.24

Excelent
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our modern comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.10.24


60%

From: Gabriela24.10.24

No me gusto la habitacion y el bistro
  • Room
    40 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
  • Restaurant
    40 / 100
  • Location
    80 / 100
  • Price
    40 / 100
  • Wifi / WLAN
    40 / 100
Dear Gabriela, Thank you for rating our hotel and thus supporting us in our continuous development. We are very sorry that we were unable to meet your expectations in several areas. Nevertheless, we hope that you had a nice time in Budapest and that we will have another chance to convince you of our hotel at some point. Best regards, Your H-Hotels Team, Nicole Krötz - Online Reputation Manager

24.10.24


80%

From: No22.10.24

We havent tried it
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    40 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear No, Thank you for the great review of our hotel! We are glad that you enjoyed your stay.Nevertheless, we are very sorry that we could not completely inspire you. Your suggestion about our Breakfast for which we thank you, we have listed and like to address this in the next planning. We hope to welcome you back soon and provide you with a better experience. Warm regards, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West

22.10.24


63%

From: anonymous22.10.24

  • Room
    40 / 100
  • Cleanliness
    40 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir bedanken uns vielmals für Ihre Mühe, unser H2 Hotel noch direkt vor Ort zu bewerten. Gleichzeitig tut es uns sehr leid zu lesen, dass Ihnen Ihr Zimmer nicht gefallen hat und es bei der Sauberkeit im Bad Grund zur Beanstandung gegeben hat. Dass sollte natürlich nicht passieren und wird umgehen mit unserem Team besprochen. Dass wir Ihr Feedback ernst nehmen, sollten Sie unbedingt bei Ihrem nächsten Budapest - Besuch kontrollieren ;) Wir hoffen auf eine zweite Chance, Sie bei uns zu empfangen und wünschen Ihnen bis dahin alles Gute. Herzliche Grüße, Ihr Team von den H-Hotels Nicole Krötz - Online Reputation Manager

22.10.24


93%

From: Aaron20.10.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Aaron, Thank you very much for the fantastic review you have given our H2 Hotel Budapest . We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

20.10.24


90%

From: anonymous20.10.24

Good
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Budapest, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West

20.10.24


100%

From: Diamant20.10.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Diamant, Thank you so much for your wonderful review! We’re glad to read that our hotel met your expectations. We look forward to welcoming you back soon! Kind regards, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West

20.10.24


66%

From: Linda17.10.24

Unfreundlich.
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    20 / 100
  • Breakfast
    100 / 100
  • Location
    80 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Liebe Linda, wir danken Ihnen für Ihren Aufenthalt, sowie für Ihre Mühe, ein konstruktives Feedback abzugeben, denn dieses bildet die Grundlage für unsere internen Optimierungsprozesse. Mit Bedauern müssen wir feststellen, dass Ihre Erwartungen an unser Team, in Bezug auf gastorientiertes und freundliches Serviceverhalten, nicht erfüllt wurden. Hierfür möchten wir uns aufrichtig entschuldigen, denn dies entspricht keinesfalls unserem Standard und Anspruch an uns selbst. Mit unserer herzlichen Gastfreundschaft konnten wir stets punkten, daher bedauern wir Ihre Anmerkungen um so mehr und werden umgehend ein klärendes Gespräch mit unseren Kollegen führen. Hoffentlich geben Sie uns eine zweite Chance Ihre Meinung zu ändern und besuchen uns eines Tages erneut. Mit besten Grüßen, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

17.10.24


100%

From: Alia a.16.10.24

Need air con
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Alia, We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.10.24


100%

From: Andrei13.10.24

Placuta
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Andrei, Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience and central location. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.10.24


65%

From: anonymous13.10.24

Battre service, battre bemotande och mer engagerad personal i frukostmatsalen. Receptionspersonalen var mycket trevliga och hjalpsamma
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    40 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.10.24


93%

From: anonymous12.10.24

Gut
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, wir danken Ihnen dafür, dass Sie Ihren Aufenthalt in unserem Hause so super bewertet haben. Wie schön, dass wir Ihnen mit herzlicher Gastfreundschaft, sowie tollem Service und modernem Komfort eine angenehme Zeit bereiten konnten. Hoffentlich dürfen wir Sie bald wieder einmal willkommen heißen, um Ihre Eindrücke sogar noch weiter zu verbessern. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

12.10.24


Our Customer Satisfaction Index
89%

Based on 2136 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance89%
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