Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2032 evaluations

Our latest ratings:
1634 evaluations, show
335 evaluations, show
42 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


100%

From: Ionut22.06.24

Foarte buna
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Ionut, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


90%

From: Gabriele22.06.24

Buono
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Gabriele, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


100%

From: anonymous21.06.24

Sehr zufrieden
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, Unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser Hotel nach Ihrer Heimkehr so grandios zu bewerten. Wir freuen uns über Ihren gelungenen Aufenthalt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

21.06.24


96%

From: anonymous21.06.24

We really enjoyed our stay at H2 hotel,as we found it to be a clean and modern hotel with friendly staff! The location is perfect,close to everything you need! Restaurants,shopping, sightseeing places and public transportation. The area felt safe and quiet. We would love to come back to H2 hotel!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.06.24


80%

From: anonymous21.06.24

It was a good stay, hotel was within walking distance to most sites.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.06.24


70%

From: anonymous20.06.24

Schönes gut gelegenes Hotel! Schneller Service im Zimmer. Leider sehr sehr dürftiges Frühstück. Macht eher den Eindruck einer Massenabfertigung in der Jugendherberge. Wir waren trotz bezahltem Frühstück woanders zum Frühstücken.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und freuen uns, dass Sie in unserem Hause erholsame Tage in tollem Ambiente verbringen konnten. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen und Ihre Eindrücke auch noch verbessern. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

20.06.24


23%

From: anonymous20.06.24

Terrible as indicated by my previous comment
  • Room
    20 / 100
  • Cleanliness
    40 / 100
  • Service
    20 / 100
  • Transport links
    20 / 100
  • Price
    20 / 100
  • Breakfast
    20 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.06.24


60%

From: Tal20.06.24

recently stayed at H2 Hotel Budapest for 5 nights and had a mixed experience. While the hotel excelled in several areas, there were significant issues that ultimately left me disappointed. **Negatives:** 1. **Sleeping Experience:** Despite having never experienced back pain or complained about bed quality in hotels before, my sleeping experience here was terrible. I woke up every night after just three hours of sleep with severe back pain. Even after requesting a mattress change, the situation did not improve. This significantly affected my overall comfort and rest during the trip. 2. **Security Issue:** On the last day of my stay, I returned to find that housekeeping had left my room door wide open for several hours after cleaning. All my belongings were left unprotected. When I reported this to the reception, they assured me they would look into it but didn't even ask for my room number, indicating a lack of genuine concern for the issue. **Positives:** 1. **Cleanliness:** The hotel maintained a high standard of cleanliness throughout my stay. The room and common areas were spotless, which I greatly appreciated. 2. **Location:** The hotel's location is fantastic, situated in the heart of Budapest, making it convenient to explore the city's attractions. 3. **Breakfast:** The breakfast offerings were varied and delicious, providing a great start to each day. The quality and freshness of the food were commendable. While H2 Hotel Budapest has its strengths, the poor sleeping experience and the security lapse significantly impacted my stay. I hope the hotel addresses these issues to improve the overall guest experience.
  • Room
    20 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Tal, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 60% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.06.24


33%

From: Anne20.06.24

Not friendly staff. Wanted money for early check in eve though room was ready. Room dirty in all corner and in bathroom. Breakfast ordinary and boring. Only positive to say was great location
  • Room
    40 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Transport links
    40 / 100
  • Price
    40 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    40 / 100
Dear Anne, Thank you for your recent abidance at our hotel. We are sad to see that there were aspects regarding to our colleagues that had fallen short of your expectations and our common norm. Please be assured that bearish or impolite behavior certainly doesn't match our general standard and that our entire team usually is appreciated for their kindness. Therefore we take your meaningful feedback very serious and will be passing it along to our department manager for his consideration. We kindly ask you to accept our apologies for the occurred inconveniences and we do sincerely hope that these unsightly experiences do not deter you from staying with us again in the future as we would like to change your mind. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

20.06.24


83%

From: Vanessa h.19.06.24

Perfect, very clean and spacious rooms however thr breakfast could have more variety
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    100 / 100
Dear Vanessa, Thank you for your time to rate on your overall pleasant abidance at our hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.06.24


100%

From: anonymous19.06.24

Super
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, herzlichen Dank für die fantastische Bewertung, resultierend aus Ihren positiven Aufenthaltserfahrungen. Wir sind begeistert, dass Sie sich bei uns rundum wohl fühlten und unsere Annehmlichkeiten wertschätzten. Hoffentlich dürfen wir zukünftig erneut Ihr Gastgeber sein, um Ihnen eine weitere wunderbare Zeit zu ermöglichen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

19.06.24


86%

From: Ian Q.19.06.24

Experiencia satisfactoria. Un poco costoso para lo que se recibí. Localización perfecta.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Ian, Many thanks for giving your recent stay a super rating which confirms your appreciation for our service features and comfort. It was our pleasure to have met your idea of feel-good atmosphere in almost every aspect and we look forward to enable your next abidance just as or even more pleasant. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.06.24


86%

From: Ety18.06.24

Nice, modern hotel in an amazing location - close to everything (within walking distance)! A nice and clean room with drinkable tap water - which is very convenient. Nice breakfast with great coffee and nice staff. I missed a safe in the room. The shower inside the room is a bit challenging if you are not travelling with your partner, but we managed. still worth the nice stay
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Ety, great 87%. We are happy that you had a pleasant stay with us and we would be delighted to welcome you back again someday for another enjoyable abidance. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.06.24


80%

From: anonymous18.06.24

Very good location and nice service from reception staff. Overall a good experience, but as described some amenities, a safety box and a minibar would have been Nice.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.06.24


76%

From: anonymous18.06.24

.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.06.24


86%

From: Carlos17.06.24

Hotel muy bien situado, limpio y staff muy amable. La habitación un poco pequeña y el desayuno mejorable, quizá porqué en España estoy acostumbrado a otro tipo de buffets
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Carlos, We are happy that you had a pleasant stay at our modern hotel and we would like to thank you for your great rating. Please come back again soon and allow us to enable your future abidance just as enjoyable. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.06.24


96%

From: anonymous17.06.24

Excelente
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.06.24


73%

From: Andrea17.06.24

Posizione fantastica, comodo il garage anche se il posto per la moto costa come quello di un’auto. Servizi adeguati anche se su Secret Escape viene reclamizzato come un 4 stelle mentre l’insegna dice 3 stelle.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Andrea, Thank you for your efforts to rate on your recent stay at our Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.06.24


83%

From: Marianne L.17.06.24

The hotel was super situated
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Marianne, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.06.24


73%

From: anonymous17.06.24

Buono
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your efforts to rate on your recent stay at our Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.06.24


Our Customer Satisfaction Index
89%

Based on 2032 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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