Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2337 evaluations

Our latest ratings:
1895 evaluations, show
374 evaluations, show
46 evaluations, show
19 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


60%

From: Annett B.31.05.24

Air condition was shockingly bad- only blew out hot air ( not great when you are on the top floor). The room was tiny and not enough room to swing a cat. Nowhere to put our suitcase and no bedside tables didn’t help. View was lovely though (room 705)
  • Room
    40 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Annett, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

31.05.24


97%

From: anonymous31.05.24

Goed
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are thrilled how much you enjoyed your abidance at our hotel and we would like to thank you for your amazing rating. How lovely to know that our modern comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

31.05.24


100%

From: Daryna31.05.24

Everything was perfect for my journey
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Daryna, We couldn't be happier about the fact that you had such a pleasant stay with us and we would like to thank you for your awesome rating which confirms your consistently positive impressions. Hopefully we will meet again soon as we look forward to enable your future visit just as enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

31.05.24


96%

From: Juan30.05.24

Very good
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Juan, Many thanks for choosing our hotel for your recent trip. Regarding to your amazing rating we are delighted that you enjoyed a very pleasant time with us and experienced an attentive service throughout. Please come back soon for another memorable abidance in warm atmosphere and great central location. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.05.24


90%

From: Inge Merete E.30.05.24

Very nice hotel near to everything
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Guests, Thanks a lot for choosing our hotel for your recent trip and for giving us a super rating. How nice to know that you had a pleasant stay and that you appreciated most of our conveniences. Please come back soon for another enjoyable abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.05.24


90%

From: Tanja30.05.24

Very good and the staff were all very welcoming and helpful
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear Tanja, We are happy about your great rating and thankful for sharing it with us as well as our future guests. How lovely to know that your stay at our H2 Hotel was pleasant and our conveniences appreciated. We would be delighted to welcome you back again someday for another enjoyable time with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.05.24


82%

From: anonymous30.05.24

Bel Etablissement neuf, moderne, fonctionnel ,trés bien situé ds la ville pour une visite optimale..Une marge d'amélioration possible ds le service Petit déjeuner = atmosphère qui manque de sourire, de service clients et de l'empathie qui fait la marque 'un établissement accueillant.. Globalement trés bon établissement!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.05.24


93%

From: Leanne29.05.24

  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Leanne, How lovely to know that you enjoyed a pleasant abidance with us and appreciated our personalized service features just as much as the great conveniences. We are thankful for your super rating and we already look forward to enable your future visit just as or even more delightful. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.05.24


60%

From: Wayne Emms and Sylvie V.29.05.24

To be honest, we would never return, nor would we recommend. The room itself was sufficent. However, the Air Conditioning was non-existent. Only 2 pillows. when most hotels provide 4 pillows. There wasn't a safe. There wasn't a mini fridge? What hotel doesn't have a safe or mini fridge in the room? And, you could not even get ice. And finally, the man checking us in was almost rude. This man is about mid twenties, fairly tall (6 feet) with glasses and a goatee. This man should not be dealing with customers.
  • Room
    40 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guests, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 60% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.05.24


90%

From: FRANCES JENNIFER B.29.05.24

Very cleverly designed room. Staff extremely helpful
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear FRANCES JENNIFER, We are happy that you had a pleasant stay at our modern hotel and we would like to thank you for your great rating. Please come back again soon and allow us to enable your future abidance just as enjoyable. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.05.24


100%

From: anonymous28.05.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.05.24


96%

From: Codruta28.05.24

Gemütlich und sauber, gute Lage.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Liebe/r Codruta, herzlichen Dank für die fantastische Bewertung, resultierend aus Ihren positiven Aufenthaltserfahrungen. Wir sind begeistert, dass Sie sich bei uns rundum wohl fühlten und unsere Annehmlichkeiten wertschätzten. Hoffentlich dürfen wir zukünftig erneut Ihr Gastgeber sein, um Ihnen eine weitere wunderbare Zeit zu ermöglichen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

28.05.24


66%

From: Ellen28.05.24

Net hotel. Goede ligging. Geen kastruimte in 4 persoonskamer. Slecht kussen. Mooie badkamer. Ontbijt prima.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Ellen, Thank you for reviewing the experiences of your recent stay at our hotel. Regarding to your 67% rating we are glad that apart from the pillows your time at our hotel was enjoyable overall. Next time please just ask us for additional pillows. We will be happy to provide as many as you need to feel 100% comfortable and hopefully we will meet again someday for a more delightful abidance. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

28.05.24


100%

From: Iris28.05.24

Hotel in einer super zentralen Lage. Alle wichtigen Sehenswüridkeiten sind gut zu Fuß erreichbar. Ein tolles Umfeld mit vielen Cafés und Restaurants, die zum Verweilen einladen. Das Hotel ist sehr neu und schön eingerichtet. Es gibt verschiedene Zimmertypen, auch welche mit Balkon. Das Personal ist sehr nett und man bekommt auch außerhalb der Frühstückszeiten etwas zu Essen und zu Trinken. Uneingeschränkt zu empfehlen, es könnte nicht besser sein.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Liebe Iris, wir sind begeistert, dass Sie mit Ihrem Aufenthalt in unserem Hause rundum zufrieden waren. Ihre fantastische Bewertung, für welche wir Ihnen von Herzen danken, ist für uns ein super Beweis, sowie Ansporn, auf unserem bisherigen hohen Qualitätsniveau weiterzuarbeiten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

28.05.24


93%

From: Mark28.05.24

Nice hotel very central helpful staff
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Mark, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.05.24


93%

From: anonymous27.05.24

Muy bien,lo que faltó nevera en la habitación.Del resto genial
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, How lovely to know that you enjoyed a pleasant abidance with us and appreciated our personalized service features just as much as the great conveniences. We are thankful for your super rating and we already look forward to enable your future visit just as or even more delightful. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

27.05.24


80%

From: anonymous27.05.24

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

27.05.24


85%

From: Ruth27.05.24

The hotel is in a perfect spot. Overall I was pleased with the room. The only exception was there was no comfortable place to sit. The little stool and bench had no back support. The staff were very helpful. They brought me a chair from the restaurant. There is room for a chair.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Ruth, Thank you very much for your great rating. It was our pleasure to have satisfied almost all of your expectations which made your time with us pleasant and enjoyable. We look forward to enable your next stay just even more delightful and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

27.05.24


60%

From: anonymous26.05.24

Ok but needs improvement
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Breakfast
    40 / 100
  • Location
    80 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 60% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.05.24


96%

From: Inna R.25.05.24

Great!
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Inna, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.05.24


Our Customer Satisfaction Index
89%

Based on 2337 ratings

Certificate from:
Customer Alliance
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  • Evaluations from real guests without manipulating

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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