Valutazione: H2 Hotel Berlin Alexanderplatz
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Valutazione: H2 Hotel Berlin Alexanderplatz

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz

Valutazione complessiva di 2797 recensioni

Le nostre ultime valutazioni:
2115 recensioni, mostra
604 recensioni, mostra
66 recensioni, mostra
9 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

Colazione molto ricca” hanno detto 843 ospiti

Posizione perfetta” hanno detto 1273 ospiti

Camere attraenti” hanno detto 1047 ospiti

Grande prezzo” hanno detto 1069 ospiti

Personale molto cortese” hanno detto 1172 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Colazione

Ristorante

Bar

Centro benessere

Centro fitness

Centro conferenze

Reattività della nostra assistenza clienti

Qualità dei piatti

Prenotazione

Cordialità e flessibilità del personale

Competenza / Suggerimenti

General experience during your stay

Carta dei vini

Intrattenimento

Competenza del personale

Varietà e qualità dei cibi e delle bevande

Massaggi / trattamenti

Cure mediche

Procedura di check-in

Golf course

Come valuti la tua esperienza in generale?

Veicolo

Servizi per l'infanza

Wifi / WLAN

Spiaggia privata

Beach

Comfort

Food

Pool

Value for Money

Ambiance

Appartamento

Amenities

LS1 - Overall Experience

Reception

Accoglienza

CES - Check-in

CES - Check-out

Family

CES Registrazione

CES Reclamo

CES Online-booking

Qualità dei menu

Varietà di menu

Atmosfera

CES Misure covid19

CES Booking

Sustainability

Parking Accesibility

Sommelier

Digital tools

Casino

Shuttle Service

Servizio di lavanderia

Spa treatments

Kids Pool

Tennis Court

Padel Court

Playground

Room Equipment and Comfort

Concierge

Alloggio

Quality of the treatments

Attività terapeutiche

bagno

Activity & HELIOSPA

Environment

CES Facilità di utilizzo dei servizi

Esclusività

Qualità del sonno

Time saving

Added value

e-reputation

Prezzo

Staff

Prezzo

Wifi / WLAN

WiFi / WLAN


96%

Da: Pauline11.04.23

Ottima, tutto ottimo, anche la colazione molto buona e fresca, camere spaziose e bagno grande.
  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Pauline, How lovely to see the great review of your recent stay at our hotel. We are thankful for your kind words and happy to know that our conveniences as well as excellent service features were appreciated. Please come back soon for another pleasant abidance with us in modern ambience and super central location. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

11.04.23


100%

Da: anonimo11.04.23

Sehr gut
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Ihr wunderbares Feedback wissen wir sehr zu schätzen lieber Gast und sind begeistert, dass Sie sich bei uns im Hause einfach rundum wohl fühlten. Wir sind gern Gastgeber und zufriedene Worte wie Ihre, sind die schönste Belohnung für unser gesamtes Team. Um Sie erneut begeistern zu können hoffen wir, Sie schon bald wieder einmal in unserem H2 Hotel am Berliner Alex willkommen heißen zu dürfen. Mit besten Grüßen, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

11.04.23


86%

Da: Johan10.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Dear Johan, Many thanks for having stayed at our hotel and for giving us a super rating. We are happy that you acknowledged our great conveniences and amenities which made your abidance enjoyable. Hopefully we will meet again soon. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


94%

Da: Natalia10.04.23

Genial
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    60 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Natalia, We are thankful for your great rating and kind feedback. How nice to know that you had a pleasant stay at our H2 Hotel and that you acknowledged our present conveniences just as much as our warm hospitality. Your suggestion for improvement regarding to our breakfast selection also is appreciated and will be considered. Hopefully we can welcome you back someday for an even more enjoyable abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


85%

Da: Ellen10.04.23

  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    40 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Liebe Ellen, wir schätzen jedes einzelne Feedback sehr um daraus zu lernen und natürlich auch aufgrund des direkten Gästekontakts. Wie schön, dass wir Ihren Erwartungen an einen erholsamen Aufenthalt in unserem Hause insgesamt gerecht wurden und ein Gefühl von Wohlbefinden vermitteln konnten. Für den unangenehmen Geruch in Ihrem Badezimmer entschuldigen wir uns hingegen und werden dies umgehend prüfen. Meist handelt es sich hierbei lediglich um den Siphon, welcher nicht richtig auf dem Abfluss sitzt und rasch korrigiert werden kann. Schon heute hoffen wir auf ein Wiedersehen, wo wir Sie noch mehr begeistern möchten. Herzliche Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


88%

Da: Ra10.04.23

Muy buena. Respondieron a dudas antes de la estancia y muy profesionales en todo el servicio : limpieza , reception , bistro.....
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear guest, Thanks a lot for sharing the positive impressions of your recent stay at our hotel. We are happy about your lovely feedback confirming that our great comfort and guest oriented service features met your expectations. Hopefully we can welcome you back again for another pleasant abidance right in the city center of Berlin. Best wishes, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


83%

Da: Lucia10.04.23

Soggiorno molto godibile, con posizione eccellente, camera molto efficiente (anche se non troppo pulita), bagno comodo e pulito, colazione eccezionale
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    40 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear Lucia, Thank you for choosing our modern hotel for your recent abidance in Berlin and for posting a kind review. We are glad that you overall enjoyed your time with us and appreciated our conveniences. Although we would like to apologize for the lack of tidiness in your room as it is not usual and won't be tolerated. We assure you to discuss the matter with our cleaning team to improve their efforts and attention. Hopefully you will visit us again someday as would like to fully convince you of our general great hospitality in every aspect. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


86%

Da: Vasileios10.04.23

One of my best experiences! I would definitely choose this hotel again if I ever came back to Berlin.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    60 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear Vasileios, We are happy about your kind review and thankful that you have shared it with us as well as our future guests. How lovely to know that our comfort and service features met your expectations of a pleasant stay. Please come back soon for another great time with us in nice ambience and super central location. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


100%

Da: anonimo10.04.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in nice ambience and super central location. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


92%

Da: anonimo10.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear guest, Many thanks for choosing our hotel for your recent trip to Berlin and for giving your experiences a super rating. We are happy that you enjoyed a pleasant time with us in great atmosphere as well as super location in the heart of Berlin and we look forward to welcome you back again soon for another delightful stay. Best wishes, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


91%

Da: Nina10.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Dear Nina, Thanks a lot for giving your recent and pleasant abidance at our hotel a great rating. We are happy that you experienced super guest oriented service and warm hospitality which made your time with us delightful. Please visit us again someday for another enjoyable stay in the heart of Berlin. Best wishes, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


83%

Da: Gerhard09.04.23

Sehr gutes Preis-Leistungsverhältnis in zentraler Lage
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Lieber Gerhard, vielen Dank, dass Sie sich für unser Hotel entschieden, und Zeit für diese freundliche Rezension genommen haben. Auf Ihren nächsten Besuch freuen wir uns schon heute. Mit besten Grüßen aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

09.04.23


93%

Da: K. L.09.04.23

So wie erwartet, alles in Ordnung , wir kommen mit Sicherheit wieder!
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Lieber Herr Lütje, ein großes Dankeschön für dieses super Feedback! Toll, dass unser modernes H2 Hotel bei Ihnen einen positiven Eindruck hinterlassen hat. Hoffentlich haben wir bald wieder einmal die Gelegenheit, Sie von uns zu begeistern. Wir freuen uns auf ein Wiedersehen! Herzlichst, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

09.04.23


91%

Da: anonimo09.04.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    40 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, Thank you for staying at our hotel and for bringing your kind review to our attention. We are happy that you enjoyed your abidance with us but at the same time we regret that our breakfast wasn't to your full satisfaction. Please rest assured that your meaningful feedback will be discussed with our head chef and hopefully we will meet again someday. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

09.04.23


93%

Da: anonimo09.04.23

Excellent - very happy with stay.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear guest, We are happy that you enjoyed your time at our modern city hotel and we are thankful for sharing your kind thoughts. Good to know that our personalized service as well as great amenities met your expectations and made your stay delightful. We already look forward to your next visit. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

09.04.23


85%

Da: anonimo09.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Lieber Gast, herzlichen Dank für Ihre tolle Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem Hause. Wie schön, dass Sie sich bei uns wohl fühlten und unsere Serviceleistungen wertschätzten. Wir wären begeistert, Sie während Ihres nächsten Besuches in Berlin erneut bei uns willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

09.04.23


93%

Da: anonimo08.04.23

Aangenaam hotel. Zeer goede prijs kwaliteit verhouding. Alles daar voor een perfecte stedentrip!
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Dear guest, We are happy that you enjoyed your vacations with us and we would like to thank you for sharing your kind thoughts. How great to know that our conveniences as well as super service features were to your satisfaction and made your stay delightful. We already look forward to your next visit. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

08.04.23


93%

Da: anonimo08.04.23

Empfehlenswert, günstige Lage, ruhiges Zimmer, internationales kultiviertes Publikum
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Lieber Gast, wir schätzen jedes einzelne Feedback sehr um daraus zu lernen und natürlich auch aufgrund des direkten Gästekontakts. Toll, dass wir Ihren Erwartungen an einen erholsamen Aufenthalt in unserem Hause gerecht wurden und ein Gefühl von Wohlbefinden vermitteln konnten. Schon heute hoffen wir auf ein Wiedersehen, wo wir Sie sogar noch mehr begeistern möchten. Herzliche Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

08.04.23


86%

Da: Silke V.08.04.23

Gutes Hotel, wie erwartet.
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Liebe Frau Vieth, besten Dank für die gute Bewertung Ihres Aufenthaltes in unserem Hause. Wie schön, dass Ihnen unsere tollen Vorzüge gefallen haben und Sie eine super Zeit in schickem Ambiente verbrachten. Ihren Hinweis zu unseren Frühstücksbrötchen, welchen wir ebenso schätzen, nehmen wir uns zu Herzen und hoffen auf ein baldiges Wiedersehen, wo wir Ihre Eindrücke noch verbessern möchten. Mit freundlichen Grüßen, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

08.04.23


83%

Da: Daniel08.04.23

Sauber, Freundlich, hat alles was nötig ist und nicht mehr.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    40 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Daniel, bezugnehmend auf Ihre freundliche Rezension sind wir froh, dass Sie sich in unserem Hause insgesamt wohl gefühlt haben und unsere Vorzüge wertschätzten. Schade nur, dass unser Frühstücksbuffet und vor allem die Brötchen nicht Ihren Geschmack trafen, obwohl diese täglich frisch von unserem Bäcker geliefert werden. Ihre Kritik hierzu haben wir bereits an die zuständigen Kollegen, zu deren Berücksichtigung, weitergeleitet. Schon heute hoffen wir auf ein baldiges Wiedersehen, um Ihre Meinung diesbezüglich zu verbessern. Mit besten Grüßen aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

08.04.23


Il nostro Indice di Customer Satisfaction
87%

Sulla base di 2797 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance87%
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