Valutazione: H2 Hotel Berlin Alexanderplatz
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Valutazione: H2 Hotel Berlin Alexanderplatz

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz

Valutazione complessiva di 2797 recensioni

Le nostre ultime valutazioni:
2115 recensioni, mostra
603 recensioni, mostra
66 recensioni, mostra
9 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

Colazione molto ricca” hanno detto 843 ospiti

Posizione perfetta” hanno detto 1273 ospiti

Camere attraenti” hanno detto 1047 ospiti

Grande prezzo” hanno detto 1069 ospiti

Personale molto cortese” hanno detto 1172 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Colazione

Ristorante

Bar

Centro benessere

Centro fitness

Centro conferenze

Reattività della nostra assistenza clienti

Qualità dei piatti

Prenotazione

Cordialità e flessibilità del personale

Competenza / Suggerimenti

General experience during your stay

Carta dei vini

Intrattenimento

Competenza del personale

Varietà e qualità dei cibi e delle bevande

Massaggi / trattamenti

Cure mediche

Procedura di check-in

Golf course

Come valuti la tua esperienza in generale?

Veicolo

Servizi per l'infanza

Wifi / WLAN

Spiaggia privata

Beach

Comfort

Food

Pool

Value for Money

Ambiance

Appartamento

Amenities

LS1 - Overall Experience

Reception

Accoglienza

CES - Check-in

CES - Check-out

Family

CES Registrazione

CES Reclamo

CES Online-booking

Qualità dei menu

Varietà di menu

Atmosfera

CES Misure covid19

CES Booking

Sustainability

Parking Accesibility

Sommelier

Digital tools

Casino

Shuttle Service

Servizio di lavanderia

Spa treatments

Kids Pool

Tennis Court

Padel Court

Playground

Room Equipment and Comfort

Concierge

Alloggio

Quality of the treatments

Attività terapeutiche

bagno

Activity & HELIOSPA

Environment

CES Facilità di utilizzo dei servizi

Esclusività

Qualità del sonno

Time saving

Added value

e-reputation

Prezzo

Staff

Prezzo

Wifi / WLAN

WiFi / WLAN


100%

Da: anonimo14.04.23

Absolut zufrieden. Beim nächsten Besuch in Berlin sind wir auf jeden Fall wieder bei Euch.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, haben Sie vielen Dank für Ihren Aufenthalt und das grandiose Feedback. Wir freuen uns riesig, dass wir Sie von unseren Leistungen überzeugen konnten und hoffen, Sie eines Tages erneut bei uns im H2 Hotel am beliebten Alex begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute und verbleiben mit herzlichen Grüßen aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

14.04.23


96%

Da: anonimo14.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, We are thrilled how much you enjoyed your abidance at our hotel located in the city center of Berlin and we would like to thank you for your amazing rating. How lovely to know that our modern comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

14.04.23


100%

Da: anonimo14.04.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser H2 Hotel nach Ihrer Heimkehr so grandios zu bewerten. Wir freuen uns über Ihren gelungenen Aufenthalt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

14.04.23


90%

Da: anonimo14.04.23

Molto buono
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear guest, We are happy about your kind review and thankful that you have shared it with us as well as our future guests. How lovely to know that our comfort and service features met your expectations of a pleasant stay. Please come back soon for another great time with us in nice ambience and super central location. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

14.04.23


83%

Da: anonimo14.04.23

Well
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

14.04.23


82%

Da: Bea13.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Colazione
    100 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear Bea, Thanks for choosing our modern city hotel for your recent trip to Berlin and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our great quality level during your next stay and hope to meet again someday. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

13.04.23


91%

Da: anonimo13.04.23

Super Lage, Essen lecker, Zimmer sauber.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    60 / 100
  • Ristorante
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Lieber Gast, herzlichen Dank, dass Sie unser H2 Hotel für Ihren Aufenthalt in Berlin wählten und sich die Zeit nahmen, uns so super einzuschätzen. Toll, dass Ihnen die Vorzüge unseres modernen Hauses gefallen haben und Sie sich so wohl fühlten. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie erneut begeistern möchten. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

13.04.23


91%

Da: Mucki13.04.23

Ich würde das Hotel sofort weiterempfehlen. Die Lage ist perfekt, mit Tiefgarage super. Preis/Leistung einfach TOP.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, herzlichen Dank für Ihre tolle Bewertung und die lobenden Worte. Wir finden es super, dass Sie sich bei uns wohl gefühlt haben und unsere Annehmlichkeiten wertschätzten. Schon heute hoffen wir auf ein baldiges Wiedersehen in unserem modernen und im Herzen Berlins gelegenen Hause. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

13.04.23


93%

Da: Jeanett t.13.04.23

Very good. But the parking for our car is to expencive
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear Jeanett, We are thankful for your friendly feedback and super 93% rating. How great to know that you had a pleasant stay with us and appreciated our conveniences just as much as the attentive service features of our obliging team. Due to the fact that the underground car park with direct access to our hotel is public the price of €20,00 per night is adapted to the standard parking fee of Berlin's city center and unfortunately not adjustable on our part. Although a discount of €4,00 already is included for our guests if paid at the hotel reception. We kindly ask you for your understanding in this case and hope to meet you again someday. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

13.04.23


97%

Da: Rosaria M.12.04.23

Personale accogliente e professionale. In particolare nel bistro serale, piatti ben serviti e di buona qualità a buon prezzo in un ambiente molto carino con vetrate sulla strada. Le camere sono nuove e sempre pulite riscaldamento a pavimento sempre accesso. La posizione è ottima. Buon rapporto qualità prezzo.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Rosaria, Many thanks for rewarding us with such a brilliant feedback. We couldn’t be happier about your lovely words confirming your wonderful stay at our modern hotel and we would be delighted to welcome you back again soon for another pleasant time with us in the heart of Berlin. Warm regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

12.04.23


83%

Da: Hannah12.04.23

Overall it was very good. We had a pleasant stay.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear Hannah, Thank you for sharing the kind thoughts of your recent abidance at our modern H2 Hotel. We are glad that altogether you enjoyed your time with us and appreciated our amenities just as much as our warm hospitality. Please come back again someday and allow us to fully win you with our great advantages. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

12.04.23


91%

Da: Sandra R.12.04.23

Excelente, altamente recomendado.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Sandra, Thank you for posting a kind review of your recent stay at our H2 Hotel. How lovely to know that you enjoyed a pleasant time with us in great central location and experienced an attentive service. We look forward to welcome you back again someday for another delightful abidance. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

12.04.23


83%

Da: Michael12.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Lieber Michael, wie schön, dass die überwiegend positiven Eindrücke Ihres Aufenthaltes Ihre Bewertung so gut ausfielen ließen. Wir sind froh, dass Sie sich in unserem H2 Hotel wohl gefühlt haben und unsere tollen Vorzüge wertschätzten. Schon heute hoffen wir auf ein Wiedersehen, um Sie dann sogar vollständig für unser modernes Haus zu gewinnen. Beste Grüße aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

12.04.23


90%

Da: anonimo12.04.23

Sehr sauber und sehr zentral
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    60 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Lieber Gast, herzlichen Dank für Ihre super Bewertung und die freundlichen Worte, welche beweisen, dass der tolle Komfort unseres modernen Hauses, sowie der gastorientierte Service unseres engagierten Teams überzeugen konnten. Wir freuen uns über Ihren gelungenen Aufenthalt und hoffen Sie besuchen uns bald wieder einmal. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

12.04.23


92%

Da: anonimo12.04.23

Comforfable
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, Many thanks for your recent stay at our H2 Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience and central location. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

12.04.23


94%

Da: anonimo11.04.23

Very good
  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, Thank you for posting a great review of your recent stay with us. We appreciate your super rating just as much as your kind words confirming your pleasant abidance at our H2 Hotel. Please come back soon and let us enable your next visit just as or even more delightful. Best wishes, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

11.04.23


100%

Da: Pietro11.04.23

Ci tornerò
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Pietro, We are grateful for your amazing review and delighted to know that you enjoyed your time at our hotel so much. Thanks a million for sharing your kind thoughts with us and our future guests. Hopefully we will meet again soon. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

11.04.23


90%

Da: Noelia11.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Noelia, Thanks a lot for giving us a great rating. How nice to know that your stay at our hotel was enjoyable and your experiences associated with positive thoughts. Hopefully we will meet again someday for another pleasant time in nice ambience and super central location. Warm regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

11.04.23


86%

Da: Stefania11.04.23

Ottimo!
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    60 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Dear Stefania, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are grateful for your 87% rating and glad to know that generally you enjoyed your time with us. However we regret that our breakfast didn't fully meet your expectations. In addition to sweet spread like jam as well as chocolate we actually do offer yeast braid which is similar to Brioche and intended to replace croissants or cake. We are sorry that it didn't please your claim for pastries and we will forward your notes to our head chef. Hopefully we can welcome you back again someday and fully win you with our great advantages. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

11.04.23


85%

Da: Mette H.11.04.23

Godt sted til korte ophold
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Dear Mette, Thank you for your time to leave us a nice review of your recent abidance at our hotel. We appreciate your kind words and we are glad that you enjoyed your stay with us. However we apologize for the inconveniences in your fisrt room which will be discussed with our responsible colleagues. Hopefully we can welcome you back again someday and then fully convince you of our excellent service features. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

11.04.23


Il nostro Indice di Customer Satisfaction
87%

Sulla base di 2797 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance87%
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