Valutazione: H2 Hotel Berlin Alexanderplatz
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Valutazione: H2 Hotel Berlin Alexanderplatz

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz

Valutazione complessiva di 2797 recensioni

Le nostre ultime valutazioni:
2115 recensioni, mostra
603 recensioni, mostra
66 recensioni, mostra
9 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

Colazione molto ricca” hanno detto 843 ospiti

Posizione perfetta” hanno detto 1273 ospiti

Camere attraenti” hanno detto 1047 ospiti

Grande prezzo” hanno detto 1069 ospiti

Personale molto cortese” hanno detto 1172 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Colazione

Ristorante

Bar

Centro benessere

Centro fitness

Centro conferenze

Reattività della nostra assistenza clienti

Qualità dei piatti

Prenotazione

Cordialità e flessibilità del personale

Competenza / Suggerimenti

General experience during your stay

Carta dei vini

Intrattenimento

Competenza del personale

Varietà e qualità dei cibi e delle bevande

Massaggi / trattamenti

Cure mediche

Procedura di check-in

Golf course

Come valuti la tua esperienza in generale?

Veicolo

Servizi per l'infanza

Wifi / WLAN

Spiaggia privata

Beach

Comfort

Food

Pool

Value for Money

Ambiance

Appartamento

Amenities

LS1 - Overall Experience

Reception

Accoglienza

CES - Check-in

CES - Check-out

Family

CES Registrazione

CES Reclamo

CES Online-booking

Qualità dei menu

Varietà di menu

Atmosfera

CES Misure covid19

CES Booking

Sustainability

Parking Accesibility

Sommelier

Digital tools

Casino

Shuttle Service

Servizio di lavanderia

Spa treatments

Kids Pool

Tennis Court

Padel Court

Playground

Room Equipment and Comfort

Concierge

Alloggio

Quality of the treatments

Attività terapeutiche

bagno

Activity & HELIOSPA

Environment

CES Facilità di utilizzo dei servizi

Esclusività

Qualità del sonno

Time saving

Added value

e-reputation

Prezzo

Staff

Prezzo

Wifi / WLAN

WiFi / WLAN


93%

Da: Fabio10.09.23

  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Fabio, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H2 Hotel Berlin-Alexanderplatz. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.09.23


100%

Da: Wesley S.10.09.23

Foi uma ótima experiência, só tenho a agradecer a acomodação do hotel.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Wesley Sousa, Thank you very much for your very positive and excellent review. We say a big thank you. We are pleased to have achieved the success 100% guest satisfaction. You are always welcome to our hotel! King regrads, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.09.23


90%

Da: Daphne10.09.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear Daphne, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H2 Hotel Berlin-Alexanderplatz. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.09.23


70%

Da: anonimo10.09.23

Moderate
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    40 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.09.23


84%

Da: anonimo10.09.23

pokoj odpovídající krátkému pobytu, klidný tichý, poloha hotelu vynikající
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

10.09.23


80%

Da: anonimo09.09.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

09.09.23


70%

Da: anonimo09.09.23

Overall it was ok, though in other German cities on my tour I have similar (and better!) hotels for much cheaper (€75 instead of €125 per night)
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear Guest, Thank you for your stay and your feedback about our H+ Hotel. We look forward to your honest opinion about our services and our product. Of course, we are constantly striving to develop further in order to offer our customers a contemporary range and a good price-performance ratio. We would be very happy about a return visit. Thanks and best regards, Your team from H-Hotels Sergej Rosenberg - Online Reputation Manager

09.09.23


74%

Da: Stephan09.09.23

Wir waren schon in anderen H2 Hotels und leider, könnten wir als Gäste mehr erwarten. Dies betrifft die Sauberkeit und Qualität der Ausstattung sowie ein abwechslungsreicheres Frühstück.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Colazione
    60 / 100
  • Ristorante
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Stephan, wir danken Ihnen für Ihre Bewertung. Die Erwartungen und Bedürfnisse unserer Gäste stehen für uns an erster Stelle und wir werden versuchen, durch Ihre konstruktive Kritik unsere Leistung zu verbessern. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit! Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

09.09.23


100%

Da: Paul R.09.09.23

Excellent stay , fab location & breakfast . Would definitely recommend & use again if I stayed in berlin again.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Mr. Riley, thanks a million for your fantastic review. We are happy to read, that you enjoyed the excellent location and the good breakfast buffet. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Greetings from the H2 Hotel Berlin-Alexanderplatz. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

09.09.23


83%

Da: Michael09.09.23

Ein Hotel, das entsprechend der Beschreibungen im Netz die Erwartungen erfüllt. Die Lage ist nicht am sondern in der Nähe des Alex. Das Frühstück ist o. K., der Früstücksbereich sehr laut und unpersönlich. Das Zimmer war sehr sauber und sehr gut ausgestattet! Alles in allem eine klare Weiterempfehlung.
  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Michael, vielen Dank für die positive Beschreibung Ihres Aufenthaltes in unserem Haus. Es ist für uns sehr wichtig zu erfahren, mit welchen Eindrücken unsere Gäste unser Haus in Erinnerung behalten. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit! Herzliche Grüße aus Berlin, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

09.09.23


82%

Da: Jimena09.09.23

Good experience, could be better
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Colazione
    100 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Jimena, Thank you very much for your review and the time you took for it. We hope to be able to completely convince you on your next visit and wish you all the best until then! King regards, Your team from H-Hotels Sergej Rosenberg - Online Reputation Manager

09.09.23


96%

Da: Christine D.09.09.23

Great! I can’t wait to be back.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Mrs. Dury, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in the H2 Hotel Berlin-Alexanderplatz. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

09.09.23


93%

Da: Ruud08.09.23

Fijn hotel op de Alexanderplatz
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Ruud, Thank you for choosing our hotel for your recent stay in Berlin and for posting a lovely review of your experiences. We are more than happy that you enjoyed your time with us and we can't wait to enable your future abidance just as or even more delightful. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.09.23


91%

Da: anonimo07.09.23

Ein super Hotel mit zentraler Lage und gemütlichen Zimmern. Das Frühstücksbuffett ist sehr reichhaltig und bietet eine riesen Auswahl. Das Personal ist sehr freundlich und zuvorkommend. Wir kommen gerne wieder.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, herzlichen Dank, dass Sie unser modernes Haus in toller zentraler Lage für Ihren Aufenthalt in Berlin wählten und uns mit Ihrem super Feedback wissen lassen, dass Sie sich sehr wohl gefühlt haben. Schon heute freuen wir uns darauf, Ihren nächsten Besuch genauso angenehm zu gestalten. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

07.09.23


63%

Da: anonimo07.09.23

Für mich gerade noch ein gutes Hotel, würde hier wieder buchen. Insgesamt guter bis sehr guter Eindruck. Für diese Preiskategorie wohl o.k.
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    20 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    40 / 100
Lieber Gast, danke für das freundliche Feedback zum Aufenthalt in unserem Hause. Schade, dass wir bei Ihnen den gewünschten Wohlfühleffekt nicht in jeglicher Hinsicht erzielen konnten und Sie Ihr Zimmer nicht in einwandfreiem Zustand vorfanden. Für die Unachtsamkeit unseres Teams vom Housekeeping möchten wir uns daher aufrichtig entschuldigen. Um sicherzustellen, dass so etwas nicht noch einmal passiert, werden wir bezüglich Ihrer Anmerkungen noch einmal mit unserer leitenden Hausdame Rücksprache halten. Hoffentlich bekommen wir von Ihnen noch eine weitere Gelegenheit, Ihre Eindrücke, während eines zukünftigen Besuches, zu verbessern. Bis dahin verbleiben wir mit freundlichen Grüßen aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

07.09.23


92%

Da: David Y.07.09.23

A very clean and friendly hotel. I enjoyed staying there
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear David, Thanks a lot for taking the time to rate and comment on your recent stay at our modern hotel. We are happy about your kind words confirming your appreciation for our conveniences and your ensuing pleasant abidance. Please come back soon and allow us to enable your next visit just as enjoyable. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

07.09.23


76%

Da: anonimo07.09.23

Ich war insgesamt zufrieden und würde das Hotel wieder buchen.
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, besten Dank für Ihr freundliches Feedback zum Aufenthalt in unserem H2 Hotel. Wir freuen uns, dass es Ihnen gefallen hat und Sie positive Eindrücke mit nach Hause nahmen. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Berlin sein und noch mehr begeistern. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

07.09.23


96%

Da: Yianna07.09.23

Pleasant and satisfactory
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Yianna, Many thanks for your super rating and meaningful notes which we consider and at the same time apologize for. Good to know that apart from that you had a pleasant stay with us and appreciated our conveniences. Hopefully we will meet again someday for an even more enjoyable abidance. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

07.09.23


96%

Da: JM06.09.23

Great experience and would try this hotel again.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thanks a million for choosing our H2 Hotel for your recent trip to Berlin. We couldn't be happier about your lovely feedback confirming your delightful impressions and we hope to meet again very soon for another memorable stay in best central location. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

06.09.23


73%

Da: anonimo06.09.23

3 * hotel
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    60 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for sharing a review which reflects the mostly positive experiences of your stay with us. Pity though not everything met your expectations. Please be informed that at our reception we do have a high number of deposit boxes for our guest's valuables to be used 24/7 and free of charge. Regarding our breakfast we would have liked to know what you were missing and how we can enhance the quality in your opinion to make it more enjoyable. Hopefully we can welcome you back again someday to improve your impressions. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

06.09.23


Il nostro Indice di Customer Satisfaction
87%

Sulla base di 2797 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance87%
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