Valutazione: H2 Hotel Berlin Alexanderplatz
Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz
Valutazione complessiva di 2953 recensioni
Dichiarazioni degli ospiti:
„Colazione molto ricca” hanno detto 843 ospiti
„Posizione perfetta” hanno detto 1273 ospiti
„Camere attraenti” hanno detto 1047 ospiti
„Grande prezzo” hanno detto 1069 ospiti
„Personale molto cortese” hanno detto 1172 ospiti
80%
- Camera80 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Prima colazione80 / 100
- Rapporto qualità prezzo80 / 100
- Servizio80 / 100
Dear Dmitri,
We are thankful for your good rating and glad to know that your stay at our modern city hotel was enjoyable. To fully convince you of our warm hospitality and excellent service we would be pleased to welcome you back again someday.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
07.11.22
96%
Hôtel charmant bien situé propre proche des commerces et des transports
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo100 / 100
- Servizio100 / 100
Dear guest,
We are delighted to have convinced you of our great comfort and excellent service features. Thanks a million for sharing your positive impressions and please visit us again someday for another wonderful stay.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
07.11.22
90%
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prima colazione80 / 100
- Rapporto qualità prezzo80 / 100
- Servizio100 / 100
Dear guest,
We are happy that you gave your recent stay at our H2 Hotel a super rating which confirms your delightful impressions. It was our pleasure to have satisfied your expectations in almost every way and we hope to welcome you back again someday for another or even more enjoyable time with us.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
06.11.22
80%
Schön eingerichtetes Hotel, guter Service und freundliches Personal.
Was schade ist, dass kleine Defekte in den Zimmern sind, welche leicht behoben werden könnten. Gummidichtung an der Badtüre defekt und 1 Schublade unter dem Bett defekt.
- Camera80 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Prima colazione80 / 100
- Ristorante80 / 100
- Rapporto qualità prezzo80 / 100
- Servizio80 / 100
Lieber Herr Hofmann,
vielen Dank für Ihr Feedback, welches, zu unserer Freude, insgesamt positiv ausfiel. Für die Mängel in Ihrem Zimmer entschuldigen wir uns hingegen in aller Form. Unsere fleißigen Handwerker sind jedoch täglich vor Ort, um etwaige Defekte umgehend zu beheben oder Neuerungen vorzunehmen. Zudem haben Sie, je nach Auslastung unseres Hauses, stets die Möglichkeit, einen Zimmertausch vorzunehmen, sollte etwas nicht in Ordnung sein. Ihre Beanstandungen haben wir bereits an die zuständigen Kollegen weitergeleitet, welche sich umgehend um die Instandsetzung kümmern werden. Es wäre toll, wenn wir von Ihnen noch eine weitere Möglichkeit bekämen, Sie mit den tollen Vorzügen unseres modernen City Hotels vollständig zu gewinnen.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
06.11.22
96%
Frühstücksraum für die Anzahl der Gäste zu klein. Essen könnte mehr Varianz vertragen. Super Lage des Hotels. Zimmer nach hinten super ruhig.
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Rapporto qualità prezzo100 / 100
- Servizio80 / 100
Lieber Gast,
wie schön, dass Sie unser H2 Hotel für Ihren Aufenthalt in Berlin gewählt haben und dies auch nicht bereuten. Wir freuen uns über Ihr tolles Feedback und finden es super, dass Sie eine angenehme Zeit bei uns in modernem Ambiente verbrachten. Ihre Anmerkungen schätzen wir ebenso und nehmen uns diese für zukünftige Optimierungsprozesse zu Herzen. Wir freuen uns auf ein Wiedersehen!
Mit allerbesten Grüßen,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
06.11.22
86%
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Prima colazione80 / 100
- Rapporto qualità prezzo80 / 100
- Servizio100 / 100
Dear guest,
Many thanks for having stayed at our hotel and for giving us a super rating. We are happy that you acknowledged our great conveniences and amenities which made your abidance enjoyable. Hopefully we will meet again soon.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
06.11.22
100%
Excellent price quality ratio !
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo100 / 100
- Servizio100 / 100
Dear Bruno,
We are grateful for your amazing review and delighted to know that you enjoyed your time at our hotel so much. Thanks a million for sharing your kind thoughts with us and our future guests. Hopefully we will meet again soon.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
06.11.22
88%
Frühstück gute Auswahl und Sortiment, Bistro Essen und Getränkeangebot gut. Pizza empfehlenswert
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Rapporto qualità prezzo80 / 100
- Servizio80 / 100
Lieber Gast,
wir schätzen es sehr, dass Sie nach Ihrer Heimkehr an uns gedacht haben und ein freundliches Feedback zu Ihren Aufenthaltserfahrungen abgaben. Toll, dass Sie sich in unserem H2 Hotel wohl fühlten und wir Ihren Erwartungen gerecht werden konnten. Schon heute freuen wir uns auf ein hoffentlich baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
06.11.22
77%
Prima plek om vandaar uit Berlijn te bekijken
- Camera60 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Prima colazione80 / 100
- Ristorante80 / 100
- Rapporto qualità prezzo80 / 100
- Servizio80 / 100
Dear guest,
Thank you for sharing the positive impressions of your recent stay at our hotel. We appreciate your kind feedback and we are glad that your abidance was enjoyable. Please come back someday and allow us to convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
06.11.22
93%
Nice and relaxing
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo80 / 100
- Servizio80 / 100
Dear guest,
Many thanks for your super rating and kind words which reflects your pleasant stay at our modern city hotel. Please be informed that apart from the public underground car park with direct entrance to our hotel there is an alternative basement garage for the same price only about 2 minutes walking distance away from us. The "Q-Park" always has enough space which means that no one needs to search for long in case our car park is occupied already. The payment for both garages can be made at our hotel reception desk and we hope to meet again someday for an even more enjoyable stay.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
06.11.22
88%
Buen hotel con buena ubicacion.Cenamos dos dias y uno de los dias los camareros poco profesiinales y bastante antipaticos
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Rapporto qualità prezzo100 / 100
- Servizio80 / 100
Dear guest,
Many thanks for your super rating and meaningful notes which we consider and at the same time apologize for. Good to know that apart from that you had a pleasant stay with us and appreciated our conveniences. Hopefully we will meet again someday for an even more enjoyable abidance.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
06.11.22
93%
ロケーションもスタッフも最高！
防音だけが残念(表の交通量が夜中も多いので)。予約時の質問などにも迅速で丁寧な対応でした。
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prima colazione80 / 100
- Rapporto qualità prezzo100 / 100
- Servizio100 / 100
Dear みみ,
Thanks a million for posting a nice review of your recent stay at our hotel. We are happy that apart from the traffic noise your time with us was pleasant and associated with delightful impressions. Next time please just give us a short note in advance that you prefer a quiet room facing the inner courtyard and due to our current availability we will be pleased to fulfill your request. Hopefully we can welcome you back again soon for an even more enjoyable abidance.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
05.11.22
76%
Zentrales Hotel für angemessenen Preis
- Camera60 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Prima colazione80 / 100
- Rapporto qualità prezzo80 / 100
- Servizio80 / 100
Lieber Gast,
vielen Dank für die Mühe, nach Ihrer Heimkehr, ein freundliches Feedback abzugeben. Schön, dass Ihnen unser modernes Haus in toller zentraler Lage gut gefallen hat und Sie eine super Zeit in angenehmem Ambiente verbringen konnten. Gern möchten wir Sie während Ihres nächsten Aufenthaltes noch mehr begeistern und würden uns über ein baldiges Wiedersehen sehr freuen.
Herzliche Grüße aus der quirligen Hauptstadt,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
05.11.22
90%
Ein modernes Hotel in zentraler Lage, perfekt für eine Städtereise. Was sehr gut war vorab der online checkin und die Benachrichtigung, dass wir schon sehr frühzeitig das Zimmer als angegeben beziehen konnten.
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prima colazione80 / 100
- Rapporto qualità prezzo100 / 100
- Servizio80 / 100
Lieber Gast,
herzlichen Dank, dass Sie sich einen Moment Zeit nahmen, um Ihr freundliches Feedback mit uns und unseren zukünftigen Gästen zu teilen. Toll, dass wir Ihren Erwartungen gerecht wurden und Sie einen erholsamen Aufenthalt bei uns in super zentraler Lage, sowie schickem Ambiente verbrachten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein, um Sie erneut zu begeistern. Bis dahin verbleiben wir mit besten Grüßen aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
05.11.22
90%
Cet hôtel a contribué à un excellent séjour à Berlin .
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prima colazione80 / 100
- Rapporto qualità prezzo100 / 100
- Servizio100 / 100
Dear Philippe,
How lovely to see the great review of your recent stay at our hotel. We are thankful for your kind words and happy to know that our conveniences as well as excellent service features were appreciated. Please come back soon for another pleasant abidance in modern ambience and super central location.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
04.11.22
80%
Ottimo
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Prima colazione100 / 100
- Ristorante60 / 100
- Rapporto qualità prezzo80 / 100
- Servizio80 / 100
Dear guest,
How nice to see the kind review of your recent stay at our comfy hotel. We appreciate your good rating and we are thankful for your kind words confirming your pleasant abidance with us. During your next visit we would like to fully convince you of our quality level and hope to meet again someday.
Best wishes,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
04.11.22
86%
Prima Hotel
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prima colazione80 / 100
- Rapporto qualità prezzo80 / 100
- Servizio100 / 100
Lieber Gast,
für Ihren Aufenthalt und die daraus resultierende super Bewertung möchten wir Ihnen ganz herzlich danken. Toll, dass Ihre Zeit bei uns erholsam war und Ihr Feedback entsprechend positiv ausfiel. Hoffentlich dürfen wir Sie schon bald wieder einmal in unserem modernen und zentral gelegenen Hause willkommen heißen.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
04.11.22
80%
Good value for the price
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Prima colazione60 / 100
- Rapporto qualità prezzo80 / 100
- Servizio60 / 100
Dear guest,
Thank you for your efforts to rate and comment on your recent stay at our hotel. Good to know that you enjoyed a pleasant time with us and noticed our great advantages. However it is our aim to fully convince you of our quality level and therefore we hope to meet again someday.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
04.11.22
93%
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo100 / 100
- Servizio100 / 100
Lieber Gast,
wir danken Ihnen dafür, dass Sie Ihren Aufenthalt in unserem Hause so super bewertet haben. Wie schön, dass wir Ihnen mit herzlicher Gastfreundschaft, sowie tollem Service und modernem Komfort eine angenehme Zeit bereiten konnten. Hoffentlich dürfen wir Sie bald wieder einmal willkommen heißen.
Herzliche Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
03.11.22
51%
Location was good. Hotel was ok but should be alot cheaper.
Also had a horrible exeprience as the alarm went of 1 AM. The major problem was that no personal went out, and no one explained the situation afterwords. When I asked the answer was maybe somebody had a long shower. Happen all the time. If this is true, how can you not fix that?
Additionally, the alarm did only go on selected floors. What would have happened if it was a real alarm?
- Camera60 / 100
- Posizione80 / 100
- Pulizia60 / 100
- Prima colazione60 / 100
- Ristorante20 / 100
- Rapporto qualità prezzo20 / 100
- Servizio60 / 100
Dear Kaj,
We appreciate your feedback but at the same time regret that mentioned inconveniences clouded your impressions so much. Please accept our sincere apologies for the nightly fire alarm and for the lack of excuses or statements on our part. Such an occurrence is not common for us either and we were just as frustrated as you. As a matter of course will repeatedly brief our team how to handle such an unpredictable incident in a calm and professional way. Furthermore will get the responsible fire detector checked by an authorized company. Fortunately it only was a false alarm caused by one of our guests by mistake and we imploringly hope that these uncomely experiences do not deter you from staying with us again in the future.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
03.11.22
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