Valutazione: H2 Hotel Berlin Alexanderplatz
Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz
Valutazione complessiva di 2820 recensioni
Dichiarazioni degli ospiti:
„Colazione molto ricca” hanno detto 843 ospiti
„Posizione perfetta” hanno detto 1273 ospiti
„Camere attraenti” hanno detto 1047 ospiti
„Grande prezzo” hanno detto 1069 ospiti
„Personale molto cortese” hanno detto 1172 ospiti
100%
Ci tornerò
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione100 / 100
- Prezzo100 / 100
- Servizio100 / 100
Dear Pietro,
We are grateful for your amazing review and delighted to know that you enjoyed your time at our hotel so much. Thanks a million for sharing your kind thoughts with us and our future guests. Hopefully we will meet again soon.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
11.04.23
90%
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Colazione80 / 100
- Prezzo100 / 100
- Servizio100 / 100
Dear Noelia,
Thanks a lot for giving us a great rating. How nice to know that your stay at our hotel was enjoyable and your experiences associated with positive thoughts. Hopefully we will meet again someday for another pleasant time in nice ambience and super central location.
Warm regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
11.04.23
86%
Ottimo!
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione60 / 100
- Prezzo100 / 100
- Servizio80 / 100
Dear Stefania,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are grateful for your 87% rating and glad to know that generally you enjoyed your time with us. However we regret that our breakfast didn't fully meet your expectations. In addition to sweet spread like jam as well as chocolate we actually do offer yeast braid which is similar to Brioche and intended to replace croissants or cake. We are sorry that it didn't please your claim for pastries and we will forward your notes to our head chef. Hopefully we can welcome you back again someday and fully win you with our great advantages.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
11.04.23
85%
Godt sted til korte ophold
- Camera60 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione80 / 100
- Ristorante80 / 100
- Prezzo100 / 100
- Servizio80 / 100
Dear Mette,
Thank you for your time to leave us a nice review of your recent abidance at our hotel. We appreciate your kind words and we are glad that you enjoyed your stay with us. However we apologize for the inconveniences in your fisrt room which will be discussed with our responsible colleagues. Hopefully we can welcome you back again someday and then fully convince you of our excellent service features.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
11.04.23
96%
Ottima, tutto ottimo, anche la colazione molto buona e fresca, camere spaziose e bagno grande.
- Camera100 / 100
- Posizione80 / 100
- Pulizia100 / 100
- Prezzo100 / 100
- Servizio100 / 100
Dear Pauline,
How lovely to see the great review of your recent stay at our hotel. We are thankful for your kind words and happy to know that our conveniences as well as excellent service features were appreciated. Please come back soon for another pleasant abidance with us in modern ambience and super central location.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
11.04.23
80%
Allgemeinen Eindruck ist gut.
- Camera60 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Colazione60 / 100
- Prezzo100 / 100
- Servizio100 / 100
Lieber Gast,
besten Dank für das freundliche Feedback zu Ihren Aufenthaltserfahrungen in unserem H2 Hotel. Wie schön, dass es Ihnen bei uns gefallen hat und Sie überwiegend positive Eindrücke sammelten. Ihre Anmerkungen schätzen wir ebenso sehr und nehmen uns diese zur Optimierung zu Herzen. Bitte entschuldigen Sie die Unannehmlichkeiten und besuchen uns eines Tages erneut, damit wir Sie vollständig für uns gewinnen können.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
11.04.23
100%
Sehr gut
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione100 / 100
- Prezzo100 / 100
- Servizio100 / 100
Ihr wunderbares Feedback wissen wir sehr zu schätzen lieber Gast und sind begeistert, dass Sie sich bei uns im Hause einfach rundum wohl fühlten. Wir sind gern Gastgeber und zufriedene Worte wie Ihre, sind die schönste Belohnung für unser gesamtes Team. Um Sie erneut begeistern zu können hoffen wir, Sie schon bald wieder einmal in unserem H2 Hotel am Berliner Alex willkommen heißen zu dürfen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
11.04.23
80%
- Camera80 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Colazione80 / 100
- Prezzo80 / 100
- Servizio80 / 100
Dear guest,
We are glad that you enjoyed your time with us and we appreciate your good rating as a result of your mostly positive impressions. During your next stay we would like to convince you of our quality level in every aspect and hope to meet again someday.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
86%
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Colazione80 / 100
- Prezzo100 / 100
- Servizio80 / 100
Dear Johan,
Many thanks for having stayed at our hotel and for giving us a super rating. We are happy that you acknowledged our great conveniences and amenities which made your abidance enjoyable. Hopefully we will meet again soon.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
94%
Genial
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione60 / 100
- Ristorante100 / 100
- Prezzo100 / 100
- Servizio100 / 100
Dear Natalia,
We are thankful for your great rating and kind feedback. How nice to know that you had a pleasant stay at our H2 Hotel and that you acknowledged our present conveniences just as much as our warm hospitality. Your suggestion for improvement regarding to our breakfast selection also is appreciated and will be considered. Hopefully we can welcome you back someday for an even more enjoyable abidance.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
85%
- Camera60 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione100 / 100
- Ristorante40 / 100
- Prezzo100 / 100
- Servizio100 / 100
Liebe Ellen,
wir schätzen jedes einzelne Feedback sehr um daraus zu lernen und natürlich auch aufgrund des direkten Gästekontakts. Wie schön, dass wir Ihren Erwartungen an einen erholsamen Aufenthalt in unserem Hause insgesamt gerecht wurden und ein Gefühl von Wohlbefinden vermitteln konnten. Für den unangenehmen Geruch in Ihrem Badezimmer entschuldigen wir uns hingegen und werden dies umgehend prüfen. Meist handelt es sich hierbei lediglich um den Siphon, welcher nicht richtig auf dem Abfluss sitzt und rasch korrigiert werden kann. Schon heute hoffen wir auf ein Wiedersehen, wo wir Sie noch mehr begeistern möchten.
Herzliche Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
88%
Muy buena. Respondieron a dudas antes de la estancia y muy profesionales en todo el servicio : limpieza , reception , bistro.....
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione100 / 100
- Ristorante80 / 100
- Prezzo80 / 100
- Servizio100 / 100
Dear guest,
Thanks a lot for sharing the positive impressions of your recent stay at our hotel. We are happy about your lovely feedback confirming that our great comfort and guest oriented service features met your expectations. Hopefully we can welcome you back again for another pleasant abidance right in the city center of Berlin.
Best wishes,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
74%
Just fine
- Camera40 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Colazione100 / 100
- Ristorante60 / 100
- Prezzo60 / 100
- Servizio80 / 100
Dear Heida,
Thank you for rating on your recent stay and for sharing your kind thoughts. We are glad that you enjoyed a pleasant time at our modern hotel overall. On the other hand we would like to apologize for the bad smell in your bathroom. Generally it is just the siphon, which does not sit on the drain properly and can easily be fixed. As a matter of course we will check the issue immediately and hopefully we can welcome you back again someday for a more delightful abidance.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
83%
Soggiorno molto godibile, con posizione eccellente, camera molto efficiente (anche se non troppo pulita), bagno comodo e pulito, colazione eccezionale
- Camera80 / 100
- Posizione100 / 100
- Pulizia40 / 100
- Colazione100 / 100
- Prezzo80 / 100
- Servizio100 / 100
Dear Lucia,
Thank you for choosing our modern hotel for your recent abidance in Berlin and for posting a kind review. We are glad that you overall enjoyed your time with us and appreciated our conveniences. Although we would like to apologize for the lack of tidiness in your room as it is not usual and won't be tolerated. We assure you to discuss the matter with our cleaning team to improve their efforts and attention. Hopefully you will visit us again someday as would like to fully convince you of our general great hospitality in every aspect.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
86%
One of my best experiences! I would definitely choose this hotel again if I ever came back to Berlin.
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione60 / 100
- Prezzo80 / 100
- Servizio100 / 100
Dear Vasileios,
We are happy about your kind review and thankful that you have shared it with us as well as our future guests. How lovely to know that our comfort and service features met your expectations of a pleasant stay. Please come back soon for another great time with us in nice ambience and super central location.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
80%
Ein sehr schönes zentrales Hotel
- Camera80 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Prezzo60 / 100
- Servizio80 / 100
Lieber Gast,
besten Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem H2 Hotel insgesamt positiv zu bewerten. Wir sind froh, dass Sie sich bei uns wohl fühlten und die Vorzüge unseres Hauses wertschätzten. Für die Unannehmlichkeiten, aufgrund mangelnder Hygiene in Ihrem Zimmer, entschuldigen wir uns hingegen aufrichtig. Dies entspricht keinesfalls unserem üblichen Qualitätsniveau, sowie Anspruch an uns selbst. Ein Gespräch mit unserer leitenden Hausdame wird hierzu erfolgen, damit wir sicherstellen können, dass einwandfreie Sauberkeit zu jeder Zeit gegeben ist. Hoffentlich dürfen wir eines Tages erneut Ihr Gastgeber in Berlin sein, um Ihnen zu beweisen, dass Sie sich bei uns rundum wohl fühlen können.
Herzliche Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
100%
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione100 / 100
- Prezzo100 / 100
- Servizio100 / 100
Dear guest,
Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in nice ambience and super central location.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
92%
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Prezzo80 / 100
- Servizio100 / 100
Dear guest,
Many thanks for choosing our hotel for your recent trip to Berlin and for giving your experiences a super rating. We are happy that you enjoyed a pleasant time with us in great atmosphere as well as super location in the heart of Berlin and we look forward to welcome you back again soon for another delightful stay.
Best wishes,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
91%
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Colazione80 / 100
- Ristorante100 / 100
- Prezzo100 / 100
- Servizio80 / 100
Dear Nina,
Thanks a lot for giving your recent and pleasant abidance at our hotel a great rating. We are happy that you experienced super guest oriented service and warm hospitality which made your time with us delightful. Please visit us again someday for another enjoyable stay in the heart of Berlin.
Best wishes,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
83%
Sehr gutes Preis-Leistungsverhältnis in zentraler Lage
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Colazione80 / 100
- Prezzo80 / 100
- Servizio80 / 100
Lieber Gerhard,
vielen Dank, dass Sie sich für unser Hotel entschieden, und Zeit für diese freundliche Rezension genommen haben. Auf Ihren nächsten Besuch freuen wir uns schon heute.
Mit besten Grüßen aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
09.04.23
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