Valutazione: H2 Hotel Berlin Alexanderplatz
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Valutazione: H2 Hotel Berlin Alexanderplatz

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz

Valutazione complessiva di 2813 recensioni

Le nostre ultime valutazioni:
2126 recensioni, mostra
609 recensioni, mostra
66 recensioni, mostra
9 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

Colazione molto ricca” hanno detto 843 ospiti

Posizione perfetta” hanno detto 1273 ospiti

Camere attraenti” hanno detto 1047 ospiti

Grande prezzo” hanno detto 1069 ospiti

Personale molto cortese” hanno detto 1172 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Colazione

Ristorante

Bar

Centro benessere

Centro fitness

Centro conferenze

Reattività della nostra assistenza clienti

Qualità dei piatti

Prenotazione

Cordialità e flessibilità del personale

Competenza / Suggerimenti

General experience during your stay

Carta dei vini

Intrattenimento

Competenza del personale

Varietà e qualità dei cibi e delle bevande

Massaggi / trattamenti

Cure mediche

Procedura di check-in

Golf course

Come valuti la tua esperienza in generale?

Veicolo

Servizi per l'infanza

Wifi / WLAN

Spiaggia privata

Beach

Comfort

Food

Pool

Value for Money

Ambiance

Appartamento

Amenities

LS1 - Overall Experience

Reception

Accoglienza

CES - Check-in

CES - Check-out

Family

CES Registrazione

CES Reclamo

CES Online-booking

Qualità dei menu

Varietà di menu

Atmosfera

CES Misure covid19

CES Booking

Sustainability

Parking Accesibility

Sommelier

Digital tools

Casino

Shuttle Service

Servizio di lavanderia

Spa treatments

Kids Pool

Tennis Court

Padel Court

Playground

Room Equipment and Comfort

Concierge

Alloggio

Quality of the treatments

Attività terapeutiche

bagno

Activity & HELIOSPA

Environment

CES Facilità di utilizzo dei servizi

Esclusività

Qualità del sonno

Time saving

Added value

e-reputation

Prezzo

Staff

Prezzo

Wifi / WLAN

WiFi / WLAN


90%

Da: anonimo13.05.23

Good value for cash. Good location
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Dear guest, Thanks a lot for bringing your great online review to our attention. It was our pleasure to have satisfied your expectations of a pleasant and enjoyable abidance. We would be happy to welcome you back again someday for another delightful stay. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

13.05.23


88%

Da: anonimo13.05.23

Wir hatten sehr kurzfristig gebucht und freuten uns, noch ein Zimmer zu bekommen. Die Mitarbeiter waren alle sehr nett.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Lieber Gast, wir schätzen jedes einzelne Feedback sehr um daraus zu lernen und natürlich auch aufgrund des direkten Gästekontakts. Toll, dass wir Ihren Erwartungen an einen erholsamen Aufenthalt in unserem Hause gerecht wurden und ein Gefühl von Wohlbefinden vermitteln konnten. Schon heute hoffen wir auf ein Wiedersehen, wo wir Sie sogar noch mehr begeistern möchten. Herzliche Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

13.05.23


80%

Da: Mumenthaler B.12.05.23

Ok. Alles was ich erwartet habe wurde erfüllt.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
Lieber Gast, vielen Dank, dass Sie sich Zeit nahmen, Ihren Aufenthalt im H2 Hotel, entsprechend Ihrer Erfahrungen, gut zu bewerten. Bitte entschuldigen Sie jedoch die aufgeführten Unannehmlichkeiten und seien Sie versichert, dass wir die Stockflecken in Ihrem Badezimmer, was ein absolutes "No-Go" ist, umgehend beseitigen werden. Um Ihnen zu beweisen, dass Sie sich in unserem Hause wirklich rundum wohl fühlen können, hoffen wir auf ein Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

12.05.23


86%

Da: anonimo10.05.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Lieber Gast, wir danken Ihnen dafür, dass Sie Ihren Aufenthalt in unserem Hause so super bewertet haben. Wie schön, dass wir Ihnen mit herzlicher Gastfreundschaft, sowie tollem Service und modernem Komfort eine angenehme Zeit bereiten konnten. Hoffentlich dürfen wir Sie bald wieder einmal willkommen heißen. Herzliche Grüße, Ihr Team von den H-Hotels, Linda Prutz - Online Reputation Manager

10.05.23


88%

Da: Sophia10.05.23

Very positive
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear Sophia, We are grateful for your lovely review confirming the delightful impressions of your pleasant stay with us. How nice to know that we have managed to satisfy your expectations. Please come back again soon and allow us to enable your next abidance just as enjoyable. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.05.23


80%

Da: anonimo09.05.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


100%

Da: Ilaria09.05.23

Ottimo
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Ilaria, Thanks a million for sharing a beautiful feedback of your recent stay at our H2 Hotel. We are delighted that our great comfort and guest oriented service met your prospects just as much as our warm hospitality. Please come back again someday and re-experience another wonderful abidance with us in the heart of Berlin. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


86%

Da: anonimo09.05.23

Muy agradable
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear guest, We are happy that the positive impressions of your recent stay made you leave us a lovely review. How great to know that you enjoyed your abidance and appreciated our amenities just as much as the modern comfort. Hopefully we can welcome you back again someday and enable your time even more delightful. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


91%

Da: Simona09.05.23

Central location, clean and quiet rooms, good breakfast
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear Simona, Thanks a lot for leaving us a lovely review. How nice to know that your stay at our H2 Hotel was enjoyable and associated with positive impressions. We would be more than happy to enable your next visit just as pleasant and already look forward to your future booking. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


96%

Da: Maria e M.09.05.23

Ottimo! Da ripetere!!!
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Maria, We are happy that the positive impressions of your recent stay made you share a kind review. Many thanks for letting us as well as our future guests know that you enjoyed a pleasant abidance at our hotel and appreciated our daily efforts. We already look forward to enable your next visit just as delightful. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


90%

Da: Xuan V.09.05.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear Xuan Viet, Thank you very much for your great rating. It was our pleasure to have satisfied your expectations which made your time with us pleasant and enjoyable. We look forward to enable your future stay just as or even more delightful. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

09.05.23


88%

Da: anonimo09.05.23

Prima hotel voor stedentrip.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Dear guest, Thanks a lot for posting a great online review. How nice to know that your stay at our hotel was enjoyable and associated with positive impressions. Please come back soon for another pleasant abidance with us in the heart of Berlin. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


80%

Da: anonimo09.05.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thanks a lot for rating on your recent abidance at our H2 Hotel. We are glad to know that you appreciated our daily efforts and conveniences which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our great quality level. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


100%

Da: Juergen M.09.05.23

Sehr nett und angenehm
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Juergen, wie schön, dass Sie bei uns waren und sich die Mühe machten, ein solch großartiges Feedback abzugeben. Es war uns eine Freude, Ihren Vorstellungen entsprochen zu haben und wir wären begeistert, bald wieder einmal Ihr Gastgeber im pulsierenden Berlin sein zu dürfen. Herzlichst, Ihr Team von den H-Hotels, Linda Prutz - Online Reputation Manager

09.05.23


83%

Da: anonimo09.05.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    60 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thank you for choosing our hotel for your recent trip to Berlin and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


80%

Da: anonimo09.05.23

  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Lieber Gast, vielen Dank, dass Sie sich die Zeit nahmen, unser Haus zu bewerten. Wir sind froh, dass wir Ihren Erwartungen gerecht wurden und Sie einen angenehmen Aufenthalt bei uns verbringen konnten. Hoffentlich dürfen wir bald wieder einmal Ihr Gastgeber im Herzen Berlins sein, um Sie dann sogar vollständig von den Vorzügen und Annehmlichkeiten unseres H2 Hotels zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


100%

Da: Mahmoud R.09.05.23

Perfect 👍
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Mahmoud, We are thrilled about your awesome feedback and we couldn't be happier about the throughout positive impressions you experienced while staying with us. How lovely to know that with our modern comfort and great amenities we have managed to enable your abidance with us so wonderful. Thanks a million for sharing your beautiful thoughts and please visit us again someday. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.05.23


80%

Da: anonimo08.05.23

Fijn hotel op goede locatie met vriendelijk personeel
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear guest, How nice to see the kind review of your recent stay at our comfy hotel. We appreciate your good rating just as much as the kind words and we are thankful for your time to share your experiences. During your future visit we would like to fully convince you of our quality level and hope to meet again. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


97%

Da: anonimo08.05.23

It was great from checkin through to showers towels beds room was comfortable breakfast delicious. And the bristo an easy way to have food a drink to finish your day
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, Thanks a million for choosing our modern city hotel for your recent stay in Berlin and for rewarding us with such a brilliant feedback. We are delighted that your abidance was pleasant and our conveniences appreciated. Hopefully we can welcome you back again someday for another fantastic time in nice ambience. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


86%

Da: anonimo08.05.23

piacevole
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear guest, Thanks a lot for taking the time to rate and comment on your recent stay at our modern hotel. We are happy about your kind words confirming your appreciation for our conveniences and your ensuing pleasant abidance. Please come back soon and allow us to enable your next visit just as enjoyable. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.05.23


Il nostro Indice di Customer Satisfaction
87%

Sulla base di 2813 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance87%
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