Valutazione: H2 Hotel Berlin Alexanderplatz
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Valutazione: H2 Hotel Berlin Alexanderplatz

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz

Valutazione complessiva di 2822 recensioni

Le nostre ultime valutazioni:
2134 recensioni, mostra
610 recensioni, mostra
66 recensioni, mostra
9 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

Colazione molto ricca” hanno detto 843 ospiti

Posizione perfetta” hanno detto 1273 ospiti

Camere attraenti” hanno detto 1047 ospiti

Grande prezzo” hanno detto 1069 ospiti

Personale molto cortese” hanno detto 1172 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Colazione

Ristorante

Bar

Centro benessere

Centro fitness

Centro conferenze

Reattività della nostra assistenza clienti

Qualità dei piatti

Prenotazione

Cordialità e flessibilità del personale

Competenza / Suggerimenti

General experience during your stay

Carta dei vini

Intrattenimento

Competenza del personale

Varietà e qualità dei cibi e delle bevande

Massaggi / trattamenti

Cure mediche

Procedura di check-in

Golf course

Come valuti la tua esperienza in generale?

Veicolo

Servizi per l'infanza

Wifi / WLAN

Spiaggia privata

Beach

Comfort

Food

Pool

Value for Money

Ambiance

Appartamento

Amenities

LS1 - Overall Experience

Reception

Accoglienza

CES - Check-in

CES - Check-out

Family

CES Registrazione

CES Reclamo

CES Online-booking

Qualità dei menu

Varietà di menu

Atmosfera

CES Misure covid19

CES Booking

Sustainability

Parking Accesibility

Sommelier

Digital tools

Casino

Shuttle Service

Servizio di lavanderia

Spa treatments

Kids Pool

Tennis Court

Padel Court

Playground

Room Equipment and Comfort

Concierge

Alloggio

Quality of the treatments

Attività terapeutiche

bagno

Activity & HELIOSPA

Environment

CES Facilità di utilizzo dei servizi

Esclusività

Qualità del sonno

Time saving

Added value

e-reputation

Prezzo

Staff

Prezzo

Wifi / WLAN

WiFi / WLAN


86%

Da: anonimo16.02.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thanks a lot for giving your recent stay at our hotel a super rating. We are happy that you enjoyed a pleasant time with us and experienced great comfort as well as an attentive service. Please come back again someday and allow us to enable your abidance just as or even more delightful. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

16.02.23


96%

Da: anonimo16.02.23

Gutes Cityhotel, zentral gelegen, Hop on Hop off Bus um die Ecke, Taxistand vor dem Haus, coole Restaurants und Geschäfte gegenüber, eine Straße entfernt
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, auf diesem Weg möchten wir uns ganz herzlich für Ihren Aufenthalt im H2n Hotel Berlin bedanken und dafür, dass Sie sich Zeit genommen haben, ein solch wunderbares Feedback zu Ihren Erfahrungen abzugeben. Unser oberstes Gebot ist es, dass sich unsere Gäste rundum wohl und gut aufgehoben fühlen. Toll, dass wir genau dies bei Ihnen erreicht haben. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie erneut begeistern möchten. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

16.02.23


96%

Da: anonimo16.02.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, tausend Dank für Ihre fantastische Bewertung, welche wir herzlich gern mit unserem engagierten Team teilen. Toll, dass wir Ihren Erwartungen gerecht wurden und Sie sich in unserem modernen Hause so wohl fühlten. Schon heute freuen wir uns auf ein hoffentlich baldiges Wiedersehen und verbleiben bis dahin mit besten Grüßen aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

16.02.23


94%

Da: Joyce15.02.23

Muito boa
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    60 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Dear guest, We are thankful for your great rating and kind feedback. How nice to know that you had a pleasant stay at our H2 Hotel and that you acknowledged our present conveniences just as much as our warm hospitality. Your suggestion for improvement regarding to our bistro selection also is appreciated and will be considered. Hopefully we can welcome you back someday for an even more enjoyable abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

15.02.23


100%

Da: Dalia15.02.23

Perfect!
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Dalia, Thanks a million for sharing a beautiful feedback of your recent stay at our H2 Hotel. We are delighted that our modern comfort and great guest oriented service met your prospects just as much as our warm hospitality. Please come back again someday and re-experience another wonderful abidance with us in the heart of Berlin. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

15.02.23


92%

Da: anonimo15.02.23

We are very satisfied, we could have the room before time. Thank you very much. All staff very nice
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, Thanks a lot for giving your recent stay at our hotel such a super review. We are grateful for your kind words confirming your positive impressions and we are happy that your time with us was delightful. Hopefully we will meet again someday as we would like to enable your future visit just as pleasant and enjoyable. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

15.02.23


90%

Da: anonimo14.02.23

rundherum sehr zufrieden
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, herzlichen Dank, dass Sie sich die Mühe gemacht haben, unser Haus super zu bewerten und Ihre gewonnenen Eindrücke zu teilen. Nichts liegt uns mehr am Herzen, als dass sich unsere Gäste wohl fühlen und in guter Erinnerung behalten. Wie schön, dass wir dies bei Ihnen erreichen konnten. Wir würden uns freuen, auch zukünftig wieder einmal Ihr Gastgeber in Berlin sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

14.02.23


96%

Da: Elly14.02.23

Consiglio ad amici e tornerei
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Elly, Many thanks for having stayed at our H2 Hotel and for bringing your beautiful thoughts to our attention. We are delighted to know how much you enjoyed your time with us and we can't wait to welcome you back again soon for another fantastic abidance in best central location. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

14.02.23


88%

Da: CAmpinos14.02.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Lieber Gast, wir danken Ihnen für die super Bewertung Ihres Aufenthaltes. Toll, dass wir Sie mit den Vorzügen unseres modernen Hauses, in bester zentraler Lage, gewinnen konnten und Sie sich wohl fühlten. Um Sie sogar noch mehr zu begeistern, würden wir uns über ein baldiges Wiedersehen sehr freuen. Beste Grüße aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

14.02.23


84%

Da: OSN14.02.23

OK
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    60 / 100
  • Servizio
    100 / 100
Dear guest, Thank you for rating on your recent stay and for sharing your kind thoughts. We are glad that you enjoyed a pleasant time at our modern hotel and experienced guest oriented service features. On the other hand we would like to apologize for the bad smell in your bathroom. Generally it is just the siphon, which does not sit on the drain properly and can easily be fixed. As a matter of course we will check the issue immediately and hopefully we can welcome you back again soon. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

14.02.23


83%

Da: anonimo14.02.23

super wars
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Lieber Gast, besten Dank für Ihr freundliches Feedback zum Aufenthalt in unserem H2 Hotel. Wir freuen uns, dass es Ihnen gefallen hat und Sie positive Eindrücke mit nach Hause nahmen. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Berlin sein und noch mehr begeistern. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

14.02.23


100%

Da: anonimo14.02.23

Tutto benissimo
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, We couldn't be happier about the fact that the positive impressions of your recent stay made you share such a wonderful review. How lovely to know that you enjoyed a pleasant time with us and experienced great service as well as warm hospitality. Please come back someday and allow us to enable your next abidance just as delightful. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

14.02.23


88%

Da: Klaus P.14.02.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
Lieber Klaus, ein herzliches Dankeschön für die super Bewertung Ihres Aufenthaltes. Toll, dass Ihre positiven Eindrücke überwogen und Sie eine angenehme Zeit bei uns in schickem Ambiente verbrachten. Wir hoffen, dass Sie sich auch bei zukünftigen Berlin-Reisen wieder für unser modernes Haus im City Center entscheiden werden und freuen uns schon heute auf ein Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

14.02.23


92%

Da: Diego13.02.23

Un buon servizio, ottima la posizione da aggiungere un mini frigo in camera.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear Diego, We are happy that you enjoyed your vacations with us and we would like to thank you for sharing your kind thoughts. How great to know that our conveniences as well as super service features were to your satisfaction and made your stay delightful. We already look forward to your next visit. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

13.02.23


90%

Da: Maurizio D.13.02.23

Hotel comodo e confortevole. Consigliato per visitare Berlino.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
Dear Maurizio, Many thanks for your super rating and kind feedback. We are happy that you enjoyed a pleasant stay at our hotel and experienced attentive service features as well as great facilities. Hopefully we can welcome you back someday for another delightful abidance in nice atmosphere. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

13.02.23


93%

Da: anonimo12.02.23

Very pleasant
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Dear guest, Thank you very much for taking the time to answer the online survey following your recent stay with us. How lovely to know that our service features as well as facilities met your expectations and made your abidance delightful. We cant wait to meet again. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

12.02.23


100%

Da: Lisa12.02.23

Enjoyed our stay here. The hotel is in a great location. Staff is very helpful and friendly. Room was very clean and housekeeping cleaned daily. Breakfast was great, lots of options.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear Lisa, Thanks a million for sharing this wonderful review of your recent and pleasant abidance at our H2 Hotel. We are delighted about your lovely comment and we would be more than happy to welcome you back again soon for another fantastic stay with us. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

12.02.23


86%

Da: anonimo12.02.23

Alles gut ,
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
Lieber Gast, wir freuen uns, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen dafür, eine entsprechend gute Bewertung abgegeben zu haben. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Berlin sein, um Ihre Eindrücke noch weiter zu verbessern. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

12.02.23


100%

Da: anonimo11.02.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, Many thanks for sharing your amazing review. How lovely to know that you gained such fantastic impressions while staying at our modern city hotel. Please recommend us to your friends and come back soon to experience our warm hospitality as well as great service once again. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

11.02.23


91%

Da: GEYNET11.02.23

très contente de mon séjour
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    60 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
Dear guest, We appreciate your kind review confirming the positive impressions of your recent stay at our H2 Hotel. It always is a pleasure to receive nice and constructive feedbacks like yours which we can share with our dedicated team. Surely your comment will serve as an encouragement to all of us as we strive to continuously improve the quality of our service features and conveniences. We hope your next visit will be just as pleasant as the previous one and we look forward to meet again. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

11.02.23


Il nostro Indice di Customer Satisfaction
87%

Sulla base di 2822 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance87%
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