Évaluation de l'hôtel :
HYPERION Hotel Salzburg

Sehr sauber

Excellent

Locatie perfect voor bezoek oude stad op wandelafstand, vriendelijk personeel!

Well located, clean hotel. Front reception staff very helpful. Rooms were clean but rather small, I found it strange to not have a door to the bathroom so the other room occupant could see into the shower if located in certain parts of the room.

We loved our visit, and we will be sure to recommend to friends. Great spot..delicious breakfast, and quiet. We were on the street side and never heard noise.

The hotel and staff were superb. We had a very good experience we would recommend the hotel and would stay there again. There are a few minor things that could be improved. The door slamming was tiresome at times and should be corrected. The door closers need to be adjusted to a "soft close". The acoustic door seals and automatic doors sill seals are nice but the doors slam too hard and this does not befit the quality of the hotel experience. For a 5 star level hotel there should be more towels in the room but that is just our opinion. Finally as a suggestion for your north American guests, it would very nice to have a separate sheet that has a lower stitch count like 300 or 350 not 400 or 500 thread count so the sheets "breathe" . We know the sheet on the comforter is the European standard, but it can be quite hot after a few hours. These are just points and suggestions for a 5 star experience. We had a very good visit and the hotel was great . Again the staff was superb and very focused on guest satisfaction. We would recommend this hotel and restaurant to anyone seeking a fine hotel experience in Salzburg.

Excellent

Not a 5 star hotel worth

A wonderful elegant hotel in the heart of Salzburg with excellent staff who went out of their way to make our stay memorable. I will be recommending this hotel to all my friends and family . Thankyou !

Unica nota positiva è la comodità della camera: l'hotel è nuovo e si vede. Il servizio è molto approssimativo e non orientato a soddisfare le esigenze del cliente; manca la figura del concierge. La colazione non è al livello di 5 stelle; non c'è attenzione alle intolleranze alimentari. L'Excutive lounge è abbandonata a se stessa durante gran parte della giornata. Il cliente, in generale, non sente mai la presenza di qualcuno dell'hotel nel caso avesse bisogno. Altra nota dolente: poca accoglienza nei confronti di chi non parla tedesco o inglese: ci vuole tanto a dotarsi di un traduttore per capire cosa sta dicendo il cliente? La comunicazione è l'accoglienza dovrebbe essere un dovere dell'hotel. Tantissimo da migliorare in tutto!

Stilvoll, modern, schön.

Ok

It was a very nice stay! The room was as the pictures showed. Lovely room and excellent service.

Eines der besten Hyperion Hotels, die ich kenne. TOP Service, super Upgrade für HotMiles Kunden. Selten so nettes Personal erlebt. Wir kommen gerne wieder.

We loved the hotel. So comfortable and relaxing. Great public room. Amazing staff who were very friendly and helpful. Very efficient and professional. Food was very good and Christmas dinner on the 24th December was a real treat. We were very pleased with everything in the hotel and a wonderful Christmas break in Salzburg made even better by our stay at Hyperion Salzburg.

Christmas Dinner awful not worth the money at all

The cleaning staff came into our room, unannounced and did not knock. It was three hours before checkout. Incredibly rude and unprofessional.

Very good! We stay at the hyperion in garmisch often as well.