Reviews: H4 Hotel Münster

Name: H4 Hotel Münster
Address: Stubengasse 33, Münster, Nordrhein-Westfalen, 48143, DE
Telephone: +49 251 49099-0
Price range: Pricerange : 135,00 - 494,00€ (Based on the average prices of a standard room):
Rating: 90

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Evaluation overview: What our guests say about the H4 Hotel Münster

Overall rating from 2604 evaluations

Our latest ratings:

2252 evaluations, show

315 evaluations, show

35 evaluations, show

1 evaluations, show

Guest statements:

1069 guests said "super location"

1020 guests said "very good hotel"

1023 guests said "very nice rooms"

914 guests said "attractive price"

1051 guests said "very attentive staff"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Conference / Banquet

20%

From: Lasse J.12.06.24

Very, very disappointed because you informed me it was possible to park my motorcycle in the garage. Then I arrive I am informed you are not allowed to park motorcycles in the garage, at all. I was forced to changed hotel. But staff in the reception tried to help me out, I’m thankful for that. Münster and you, sorry but you are not a welcoming city.

Room
20 / 100
Location
20 / 100
Cleanliness
20 / 100
Service
20 / 100
Price
20 / 100
Wifi / WLAN
20 / 100

Dear Lasse Jensen, Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Kind regards, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West

12.06.24

Our Customer Satisfaction Index

90%

Based on 2604 ratings

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Customer Alliance90%