Reviews: H2 Hotel Leipzig

Dear Guest, Thank you for taking the time to share your experiences with us. We deeply regret that your stay did not meet your expectations and apologize for the inconveniences you faced. We take your feedback seriously regarding various aspects of your stay, such as the non-functional air conditioning, missing room amenities, cleanliness, and the friendliness of our staff. We are sorry to hear that these areas were not up to your satisfaction. Please rest assured that we are carefully reviewing your comments and suggestions for improvement and will take action to address the issues you have raised. We understand that these issues significantly impacted your stay, and we sincerely apologize for this. Your satisfaction is important to us, and we would appreciate the opportunity to show you that we can do better. Thank you again for your candid feedback. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager