Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2035 evaluations

Our latest ratings:
1637 evaluations, show
335 evaluations, show
42 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


100%

From: anonymous06.04.23

Tolles Hotel in sehr guter Lage. Modernes schönes Zimmer, nur ein Kleiderschrank hat uns gefehlt. Sehr gerne empfehlen wir dieses Haus weiter.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Lieber Gast, herzlichen Dank für Ihre überaus positive Rückmeldung. Ihre Begeisterung und die wohlwollenden Worte freuen uns sehr. Ihre Zeilen leiten wir gerne an das ganze Team weiter – solche Feedbacks sind die beste Motivation um den hohen Qualitätsanforderungen gerecht zu werden. Wir wünschen Ihnen Alles Gute und würden uns sehr glücklich schätzen, Sie zukünftig wieder bei uns im Haus begrüßen zu dürfen. Alles Gute und viele Grüße aus dem H2 Hotel Budapest Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

06.04.23


100%

From: Aleksandra I.05.04.23

Exceptional
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Mrs. Ilic, thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

05.04.23


90%

From: Tara05.04.23

The first night we were in a room that was not great. The heat was still on for the building, which you cannot control. We were told to crack the window, but it was still very hot in the room. The room was also directly across the hall from the elevator, and on the second floor we could hear people yelling in the street until 5 a.m. However, we talked to the front staff the next day and they were extremely helpful in getting us a new room. We were placed on a higher floor, not across from the elevator, and we were facing the inner courtyard that was much much quieter. Our remaining evenings with the hotel were great! The breakfast is wonderful and the location superb. Again, I really compliment the staff for being so helpful after a rough first night.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
Dear Tara, Thanks a lot for staying at our H2 Hotel and for bringing your lovely review to our attention. We are delighted that you enjoyed your abidance after all and especially liked the guest oriented as well as super kind service features of our obliging team. Please come back again someday for another great time with us in modern ambience. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

05.04.23


100%

From: anonymous05.04.23

Super bien placé, chambre nickel, personnel sympathique et pro. Rien à dire
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Restaurant
    100 / 100
Dear guest, Many thanks for rewarding us with such a brilliant feedback. We couldn’t be happier about your lovely words confirming your wonderful stay at our modern hotel and we would be delighted to welcome you back again soon for another pleasant time with us in the heart of Budapest. Warm regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

05.04.23


83%

From: anonymous05.04.23

Soggiorno perfetto
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

05.04.23


80%

From: Oosterlinck04.04.23

Heel fijne en nette kamerd
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Mr. Oosterlinck, thanks a million for your fantastic review. We are happy to read, that you enjoyed the comfortable nice rooms. We are more than happy about your super rating. Please come back soon for another brilliant stay. Greetings from the H2 Hotel Budapest. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.04.23


90%

From: anonymous04.04.23

Emme pitäneet siitä, että suihkuseinät oli kirkasta lasia ja lavuaari oli vessan ulkopuolella. Haluamme pestä kädet vessassa, ei sen ulkopuolella ja suihkussa haluamme olla katseilta suojassa. Tyyny oli todella huono ja aivan liian litteä.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
Hyvä vieras, kiitos paljon upeasta arvostelusta, jonka annoit hotellillemme. Olemme iloisia, että nautitte vierailustanne kanssamme ja toivomme, että toivotamme teidät pian tervetulleeksi takaisin! Lämpimin terveisin H-Hotelsin tiimisi, Fabienne Lennert - Online Reputation Manager West - Online Reputation Manager West

04.04.23


100%

From: Tanner04.04.23

Very Nice
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Tanner, Thank you very much for your very excellent review. We are pleased to have achieved the success 100% guest satisfaction. You are always welcome to our hotel! King regrads, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.04.23


91%

From: Matias04.04.23

It was great except the bistro, the people was bordered for us requesting something to eat.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
Dear Matias, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from the H2 Hotel Budapest! Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.04.23


76%

From: anonymous03.04.23

Es gab wie immer nichts zu Beanstanden.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Lieber Gast, herzlichen Dank für Ihr fantastisches Feedback, über das sich das gesamte Team sehr gefreut hat. Es gibt nichts Schöneres für uns, als zufriedene und glückliche Gäste die sich wohlgefühlt haben und uns in positiver Erinnerung behalten. Wir freuen uns auf Ihren nächsten Besuch bei uns in Budapest und heißen Sie schon heute „Herzlich Willkommen“. Beste Grüße Ihr Team von den H-Hotels Fabienne Lennert - Online Reputation Manager West

03.04.23


100%

From: Sevak T.03.04.23

Good
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Mr. Tshavrshyan, thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Best regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

03.04.23


76%

From: anonymous02.04.23

Rooms were modern, clean and the hotel was in a great location. Staff were very friendly. Only issue we had was with the bed pillows which did not offer much support but we were given extras which helped this.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear guest, We are very pleased about your positive evaluation, but we will also discuss and evaluate your constructive criticism internally. You are always welcome to contact our staff on site, they are your contact person 24 hours a day. We would be very pleased if you would visit us again soon in our hotel. With best regards Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

02.04.23


50%

From: D L.02.04.23

Budapest is abeautuful ciiy, walkable . Food and service are average . Beautiful sights ...
  • Room
    40 / 100
  • Cleanliness
    40 / 100
  • Service
    40 / 100
  • Transport links
    80 / 100
  • Price
    40 / 100
  • Breakfast
    60 / 100
Dear guest, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advices. Until then we wish you a great time! Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

02.04.23


76%

From: anonymous02.04.23

Good
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear guest, Thank you for your good feedback. We hope you enjoyed your stay and it would be our pleasure to be your host during your next visit again. Our team is looking forward to see you soon! Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

02.04.23


86%

From: Greg02.04.23

Too warm in the room ,,,,,,,
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
Dear Greg, thank you very much for the fantastic review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon! With warm regards Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

02.04.23


88%

From: anonymous02.04.23

とても清潔で良いホテルです。
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
친애하는 고객님, 저희 호텔에 대한 환상적인 리뷰를 남겨주셔서 대단히 감사합니다. 저희 호텔에서의 숙박이 즐거우셨다니 기쁘게 생각하며 곧 다시 찾아 뵙기를 바랍니다! 따뜻한 안부와 함께 H-Hotels 팀 파비엔 레너트 - 온라인 평판 관리자 웨스트

02.04.23


96%

From: anonymous01.04.23

Siamo stati molto bene..la stanza confortevole e molto carina.. tutti i ragazzi della reception sono stati molto cordiali, gentili e disponibili.. la pulizia dell'intera struttura è davvero meticolosa.. siamo stati molto soddisfatti ed hanno reso tutti il nostro soggiorno molto gradevole.. grazie ancora..
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
Gentile ospite, la ringraziamo molto per la fantastica recensione che ha dato al nostro hotel. Siamo lieti che si sia trovato bene con noi e speriamo di poterla riabbracciare presto! Con i nostri più cordiali saluti Il vostro team di H-Hotels, Fabienne Lennert - Responsabile reputazione online Ovest

01.04.23


100%

From: Shuki31.03.23

Excelet
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Shuki, Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us in modern ambience and great central location. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

31.03.23


91%

From: Kostya_bri31.03.23

Gesamteindruck: Relativ neu, modern, freundlich und sauber. Würde ich erneut buchen.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Lieber Gast, wir wissen es zu schätzen, dass Sie die Eindrücke Ihres Aufenthaltes in unserem Hause nach Ihrer Heimkehr haben Revue passieren lassen, um anschließend diese tolle Bewertung abzugeben, welche Ihre erholsame Zeit bei uns widerspiegelt. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

31.03.23


73%

From: Irene30.03.23

Ho prenotato tramite booking una camera superior con terrazzo. La colazione non è stata di nostro gusto, la posizione invece era perfetta, in pieno centro. La camera era bella e funzionale ma dalle immagini sembrava più grande. Gli arredi e l'hotel risultano molto moderni e dal design piacevole
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
Dear Irene, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 73% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.03.23


Our Customer Satisfaction Index
89%

Based on 2035 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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