Reviews: H2 Hotel Budapest
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Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 2002 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
76%
Soggiorno confortevole, posizione centrale dalla quale è possibile raggiungere facilmente le attrazione della città. Da migliorare materassi e cuscini oltre che assumere un receptionist che parli anche l'italiano per facilitare il check in, considerando la grande affluenza di turisti italiani.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Fabio,
Many thanks for choosing our hotel for your recent trip to Budapest. We are grateful for your good rating and glad to know that your abidance was enjoyable overall. Next time you stay with us we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again soon.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
23.02.24
80%
Muy satisfactoria, exceptuando el servicio de limpieza. Se olvidaban de poner toallas en el baño, se olvidaban productos de limpieza en la habitación, no cerraban el ventanal y se quedaba abierta la ventana todo el día y al llegar por la noche hacía mucho frío.
Por lo demás todo genial.
- Room100 / 100
- Cleanliness40 / 100
- Service40 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Dear Rocío,
Thank you for your review. We are glad that you enjoyed your stay with although mentioned inconveniences clouded your impressions. Please accept our apologies for the inattentive service of our housekeeping team and rest assured that specified issues really aren’t a usual case. Your meaningful feedback will therefore be discussed internally and used for internal training purpose to avoid further occurrences. Hopefully we can welcome you back again someday and fully convince you of our general excellent hospitality.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
22.02.24
70%
Muy buena
- Room80 / 100
- Cleanliness40 / 100
- Service60 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful.
Warm regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
20.02.24
76%
Experiência incrível!
- Room80 / 100
- Cleanliness60 / 100
- Service80 / 100
- Transport links60 / 100
- Price100 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
19.02.24
76%
- Room100 / 100
- Cleanliness80 / 100
- Service40 / 100
- Location60 / 100
- Price100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.02.24
76%
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast60 / 100
- Location80 / 100
- Price80 / 100
- Wifi / WLAN80 / 100
Dear Sandeep,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.02.24
72%
Dans l'ensemble, les chambres sont correctes, les seules problèmes que j'ai pu rencontrer est le lavabo bouché et des fuites au niveau du joint de la douche.
Pour le petit déjeuné, je suis souvent déçu durant mes séjours. Les problèmes rencontrés sont: pain rassis très souvent, le week-end quasi rupture de pain à 10h00, uniquement une sorte de yaourt pas de choix possible, une seule machine à café qui fonctionne, distributeur de jus défaillant beaucoup d'eau et pas de jus, le service n'anticipe pas la rupture des articles, c'est à nous d'informer le service qu'il n'y a plus de confiture, de pate à tartiner chocolat ou de croissant, les tables ne sont pas nettoyées d'un client à un autre elles sont souvent souillées. Je suis adepte des omelettes le matin, mais je voulais vous faire part que gustativement elles ne sont pas très bonnes, je ne sais pas dire si vos omelettes sont faites avec des œufs frais, poudre d'œuf, ou autre. Le goût n'est pas très bon, d'ailleurs on peut voir qu'il y a souvent des retours dans les assiettes. Le week-end lors de gros affluence, les tables ne sont pas débarrassées mais ce n'est pas la fautes du service mais des clients qui ne respectent pas les consignes, certains clients doivent s'imaginer être dans un cinq étoiles.
J'ai observé que cette semaine le parking a commencé à être nettoyé car il y avait des excréments à certain endroit. Très souvent le matin, les gros containers poubelles se trouvent devant la sortie de garage, pas possible de sortir sans les déplacer.
Comme je l'ai mentionné plus bas, le personnel est très agréable, sympathique, engagé et arrangeant.
- Room80 / 100
- Cleanliness60 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Wifi / WLAN60 / 100
Dear Laurent,
We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.02.24
72%
Ce n'est pas un hôtel de charme, beaucoup de monde. Pour le petit déjeuner, il manque de tout à partir de 9h30 : plus de pain et de fruits. Nous sommes restés 2 jours et la chambre n'a pas été faite.
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links80 / 100
- Price60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 72% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
12.02.24
71%
Buono
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price100 / 100
- Breakfast40 / 100
- Restaurant40 / 100
- Wifi / WLAN60 / 100
Dear Carmelo,
Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
12.02.24
63%
Bom staff na recepçao o resto do staff fraco
- Room80 / 100
- Cleanliness80 / 100
- Service20 / 100
- Breakfast40 / 100
- Location80 / 100
- Price80 / 100
- Wifi / WLAN80 / 100
Dear Antonio,
Thanks for commenting on your recent abidance at our hotel. We are glad to know that you overall enjoyed being our guest and that you acknowledged most of our conveniences. On the other hand we want to apologize for our colleagues that didn't meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior certainly isn’t part of our usual norm as our entire team generally is appreciated for their kindness and helpfulness. To make sure it stays that way we will hold an appropriate consultation with our staff and hopefully you will give us another chance to convince you of our common warm hospitality during a future visit.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
12.02.24
80%
Nice stay, good breakfast and good location to access the city centre. Better and more pillows would have made this a 5*stay.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Mia,
We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.02.24
80%
My overall experience at H2 in Budapest was quite positive. From the moment I arrived, I was greeted warmly by the staff and felt welcomed throughout my stay. The ambiance of the hotel was charming, and the location was convenient for exploring the city.
- Room80 / 100
- Cleanliness60 / 100
- Service80 / 100
- Transport links60 / 100
- Price100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Dear Daniel,
We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
07.02.24
76%
very good. room cleaning service personsl is rudw unpolite too loud.
- Room60 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful.
Warm regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.02.24
76%
Muy buena
- Room100 / 100
- Cleanliness100 / 100
- Service60 / 100
- Breakfast40 / 100
- Location80 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
Dear Daniel,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
03.02.24
73%
Adequate for the price
- Room60 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Carlos,
Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
02.02.24
64%
- Room80 / 100
- Cleanliness100 / 100
- Service20 / 100
- Location40 / 100
- Price80 / 100
Dear Alicia,
Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.01.24
70%
- Room80 / 100
- Cleanliness100 / 100
- Service40 / 100
- Breakfast80 / 100
- Location60 / 100
- Price60 / 100
- Wifi / WLAN100 / 100
Dear George,
Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.01.24
73%
Good
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
11.01.24
76%
Good
- Room100 / 100
- Cleanliness60 / 100
- Service60 / 100
- Location100 / 100
- Price60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for staying at our modern city hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions.
Best wishes,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
10.01.24
76%
Sehr sauber und angnehm
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber in Budapest sein zu dürfen, um Sie dann von unserem gehobenen Standard in allen Bereichen zu überzeugen.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
09.01.24
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