Reviews: H2 Hotel Budapest
Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
Book directly here with our Best Price Guarantee and take advantage of exclusive benefits!
Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 2035 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
76%
very good. room cleaning service personsl is rudw unpolite too loud.
- Room60 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful.
Warm regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.02.24
76%
Muy buena
- Room100 / 100
- Cleanliness100 / 100
- Service60 / 100
- Breakfast40 / 100
- Location80 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
Dear Daniel,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
03.02.24
73%
Adequate for the price
- Room60 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Carlos,
Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
02.02.24
64%
- Room80 / 100
- Cleanliness100 / 100
- Service20 / 100
- Location40 / 100
- Price80 / 100
Dear Alicia,
Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.01.24
70%
- Room80 / 100
- Cleanliness100 / 100
- Service40 / 100
- Breakfast80 / 100
- Location60 / 100
- Price60 / 100
- Wifi / WLAN100 / 100
Dear George,
Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.01.24
73%
Good
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
11.01.24
76%
Good
- Room100 / 100
- Cleanliness60 / 100
- Service60 / 100
- Location100 / 100
- Price60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for staying at our modern city hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions.
Best wishes,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
10.01.24
76%
Sehr sauber und angnehm
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber in Budapest sein zu dürfen, um Sie dann von unserem gehobenen Standard in allen Bereichen zu überzeugen.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
09.01.24
80%
Mi sono trovata bene, personale gentile e cortese
- Room60 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price100 / 100
- Breakfast80 / 100
- Wifi / WLAN40 / 100
Dear Martina,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
07.01.24
63%
Overall experience was OK, but not great. Rooms are bad isolated, you hear everything from the hall to the inside of the room. The policy of the hotel is bad, first they did not accept EUR as payment which on the end is OK, but to not let me in the room to leave the luggage there and go to the city to exchange money as normal people was not OK. So we had to search at afternoon in the crowded city for exchange offices and wait there for like 30-45min to exchange the money and walk again 15min to the hotel. The deposit was told to be freezed on credit card of amount of ca. 26€, but on the end they took it from my credit card even thought iasked receptinost twice. Still did not receive the money back from the hotel for the deposit. The waitresses were not cleaning the tables on breakfast and there were no knives at 10:00 am, and only 3 plates were left clean.
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links60 / 100
- Price60 / 100
- Breakfast40 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.01.24
71%
Discreto
- Room80 / 100
- Cleanliness60 / 100
- Service80 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast60 / 100
- Restaurant60 / 100
- Wifi / WLAN100 / 100
Dear Stefano,
Thanks for choosing our modern city hotel for your recent trip to Budapest and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.01.24
63%
We had very noisy neighbors and this was mostly throughout the entire stay. This is not the hotel fault however i believe the walls are not very well sound insulated and sounds from rooms and corridors are easily heard. Another thing was that the room had 4 bunk beds. This was not something I was looking for and when i booked it said 4 beds for 4 people. It did not mention bunk beds so i assumed a double bed and 2 single or 4 single beds but not bunk beds. Also the bunkbeds are very unsafe especially for children, they can easily fall from the sides or end.
- Room40 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 63% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.01.24
73%
Breakfast was the same every day and not a lot of choices for vegetarians. There were not any slippers and tea/coffee in the room. On the other hand, hotel has a good location and room was extremely cleaned.
- Room60 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.01.24
73%
Good
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Good to know that you overall enjoyed staying at our Hotel. We are thankful for your positive rating and with our modern ambience as well as personalized service we would be happy to welcome you back again someday for an even more comfortable abidance.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
03.01.24
63%
New building so nice room, but completely unsatisfied with services offered.
- Room40 / 100
- Cleanliness80 / 100
- Service40 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 63% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
31.12.23
76%
El hotel me ha gustado pero me ha parecido precio alto para los servicios que presta el hotel
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.12.23
80%
- Room60 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast100 / 100
- Location100 / 100
- Price60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.12.23
80%
Mostly everything ok. The bad things were as follows: The room doors are a big fail, we could hear everything from the hall. The bistro didn't have the food that we wanted from the menu. They also didn't have the daily offer that should be there according to the menu. we noticed that the pizzas that are offered are frozen pizzas. A big disappointment.
- Room80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast100 / 100
- Restaurant20 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
29.12.23
66%
- Room100 / 100
- Cleanliness100 / 100
- Service40 / 100
- Breakfast20 / 100
- Location80 / 100
- Price60 / 100
- Wifi / WLAN80 / 100
Dear Sarah,
Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
29.12.23
76%
Positive overall, however the breakfast quality was very poor
- Room60 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast20 / 100
- Wifi / WLAN100 / 100
Dear guest,
We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment!
We look forward to welcoming you to our hotel again in the future.
Best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
27.12.23
Our Customer Satisfaction Index
Certificate from
- Independent evaluation service
- Evaluations from real guests without manipulating
All reviews