Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2032 evaluations

Our latest ratings:
1634 evaluations, show
335 evaluations, show
42 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


100%

From: Seylan M.26.06.23

❤️😘
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Seylan, Thanks a million for choosing our hotel for your recent trip. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us to your friends and come back soon for another fantastic stay. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.06.23


82%

From: Ronald K.26.06.23

Tolle modernes Hotel. Super Tiefgarage. Zimmer und öffentliche Bereiche sehr sauber und modern. Einziges Manko - keine Hotelbar. Ist aber nicht weiter schlimm, da rund um das Hotel genügend Angebot vorhanden ist.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Lieber Ronald, schön, dass Ihnen unser Hotel gefallen hat und Sie überwiegend positive Erfahrungen machten. Wir bedanken uns für die gute Bewertung Ihres Aufenthaltes und hoffen auf ein baldiges Wiedersehen, um Sie vollständig für unser Haus zu gewinnen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

26.06.23


80%

From: anonymous26.06.23

I found the Bistro experience to be quite lacking. I was not able to get items on the menu, which is very limited to begin with. The rooms need refrigerators, even small ones.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
  • Restaurant
    40 / 100
Dear Guest, Thanks a lot for choosing our modern hotel for your recent trip. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.06.23


100%

From: anonymous26.06.23

Sehr gut
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
Lieber Gast, herzlichen Dank für Ihren Aufenthalt und Ihre daraus resultierende ausgezeichnete Bewertung. Diese ist für uns eine große Motivation, sowie Bestätigung, auf unserem bisherigen hohen Qualitätsniveau weiterzuarbeiten. Schon heute freuen wir uns auf Ihren zukünftigen Besuch, wo wir Sie erneut begeistern möchten. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

26.06.23


96%

From: anonymous26.06.23

Sehr zu empfehlen
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
Lieber Gast, herzlichen Dank für Ihre Mühe, eine solch hervorragende Bewertung abzugeben. Toll, dass Ihr Aufenthalt bei uns ein voller Erfolg war und Sie sich so richtig wohl gefühlt haben. Bitte empfehlen Sie uns doch auch Ihren Freunden und Ihrer Familie. Schon heute freuen wir uns darauf, Sie bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

26.06.23


86%

From: Thomas D.26.06.23

Sehr gut für Kurzurlaub. Frühstück, speziell die Eier waren mäßig. Das Rührei ist zu trocken und die weichen Eier kalt und hart. Aber gutes Brot und Wurst / Käse. Leider gab es keine kleinen Löffeln, weil die ständig gewaschen wurden. Auch hatten wir zwei Tage keine richtig funktionierende Klimaanlage. Wir kommen aber dennoch wieder😂
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Lieber Thomas, tausend Dank für die fantastische Bewertung Ihres gelungenen Aufenthaltes in unserem komfortablen Hause. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen vollständig entsprochen zu haben. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie erneut begeistern möchten. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

26.06.23


93%

From: Oleksandr26.06.23

The best location and a very friendly staff.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Oleksandr, We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.06.23


66%

From: anonymous26.06.23

.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    40 / 100
  • Transport links
    60 / 100
  • Price
    40 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.06.23


100%

From: Ivan26.06.23

Ottimo
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Ivan, Many thanks for your recent stay and awesome rating. We are more than happy that you acknowledged our conveniences just as much as our excellent service features which all together made your abidance so delightful. Please recommend us to your friends and visit us again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.06.23


76%

From: anonymous26.06.23

Nice place but actually the city is under restauration so the access of the hotel is a little bit tricky.
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.06.23


96%

From: Z. H.26.06.23

Sehr gut, zentral, nur sehr viele Baustellen.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Lieber Gast, Unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser Hotel nach Ihrer Heimkehr so grandios zu bewerten. Wir freuen uns über Ihren gelungenen Aufenthalt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

26.06.23


70%

From: anonymous25.06.23

I got room with 4 beds instead of the normal one, the view was poor. But, manager enable me additional discount and excused himself, explaining that this situation appeared due to high number of guests in the city and , therefore, hotel is fully booked.
  • Room
    40 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 70% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.06.23


100%

From: Edith H.25.06.23

Sehr freundliche und hilfsbereite Mitarbeiter
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Liebe Edtih, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt wählten und uns mit Ihrer hervorragenden Bewertung wissen lassen, dass Sie sich so richtig wohl gefühlt haben. Schon heute freuen wir uns darauf, Ihren nächsten Besuch genauso angenehm zu gestalten und hoffen auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

25.06.23


86%

From: anonymous24.06.23

Nos gusto mucho la habitación, la distribucion muy buena. La ubicación del hotel es buena, se puede ir caminando a muchos lugares turísticos
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.23


40%

From: anonymous24.06.23

Front desk employee are not knid. Need to educate them for service.
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    20 / 100
  • Transport links
    60 / 100
  • Price
    20 / 100
  • Breakfast
    20 / 100
Dear Guest, Thank you for your recent abidance at our hotel. We are sad to see that there were aspects regarding to our colleagues that had fallen short of your expectations and our common norm. Please be assured that bearish or impolite behavior certainly doesn't match our general standard and that our entire team usually is appreciated for their kindness. Therefore we take your meaningful feedback very serious and will be passing it along to our department manager for his consideration. We kindly ask you to accept our apologies for the occurred inconveniences and we do sincerely hope that these unsightly experiences do not deter you from staying with us again in the future as we would like to change your mind. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

24.06.23


100%

From: anonymous24.06.23

Tökéletes volt minden. Csak ajánlani tudom. Ár-érték arány szuper jó!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Guest, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.23


93%

From: anonymous24.06.23

Genial
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
Dear Guest, Many thanks for your recent stay at our H2 Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience and central location. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.23


100%

From: Ира23.06.23

Отличный семейный отель,приятный персонал ,а местоположение вообще супер
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
Dear Ира, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.23


56%

From: anonymous23.06.23

The room was modern and looked new. But the shower had black mold. Also, the air conditioning was on full when I first got in the room. I had to turn off the a/c and open the window. It took several hours for the temperature to be comfortable for me. You should keep the room at room temperature and allow guests to make it colder if needed.
  • Room
    40 / 100
  • Cleanliness
    40 / 100
  • Service
    40 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
Dear Guest, We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.23


80%

From: anonymous23.06.23

Muy buena. Volvería
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.23


Our Customer Satisfaction Index
89%

Based on 2032 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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