Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2330 evaluations

Our latest ratings:
1889 evaluations, show
373 evaluations, show
46 evaluations, show
19 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


86%

From: anonymous31.07.23

Vrey good but breakfast not very good
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for rating us after your stay. We are inconsolable that our breakfast didn't meet your expectations. We hope that you will give us another opportunity to convince you of our high level standard and look forward to your next visit. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.07.23


90%

From: Giovanni31.07.23

Personale cordiale è professionale.Tornerò sicuramente.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Giovanni, hank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon. Greetings from Budapest, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.07.23


100%

From: Luna31.07.23

Tutto molto bello e conforme alle aspettative. Alexandra kiss della reception è stata gentilissima è super disponibile. Aggiungerei però più persone per evitare che si creino attese durante check-in e check out. Per quanto riguarda la camera, stupenda ma un po’ troppo fredda.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Luna, Thank you so much for your lovely word about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best! Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.07.23


100%

From: anonymous31.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Budapest. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.07.23


83%

From: Julia30.07.23

We would absolutely visit a second time
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Julia, Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

30.07.23


90%

From: anonymous30.07.23

Uns hat es sehr gut gefallen, das Hotel liegt sehr zentral, so dass man alle Sehenswürdigkeiten gut erreichen kann. Das einzige, was es zu bemängeln gibt, ist der fehlende Service beim Frühstück. Das Geschirr sollte selbst abgeräumt werden, was nur teilweise passierte. Die Tische wurden jedoch nicht vom Personal abgeputzt. Und auch Salz-, Pfeffer- und Zuckerstreuer waren ziemlich unappetitlich, da sehr verschmutzt. Wahrscheinlich herrscht auch hier Personalmangel, jedoch müsste an dieser Stelle etwas unternommen werden. Ansonsten war alles sehr schön.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt in unserem Hotel und dafür, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Es freut uns zu hören, dass Ihnen unser zentrales Hotel und die Nähe zu den Sehenswürdigkeiten gefallen haben. Es tut uns aufrichtig leid zu hören, dass der Service beim Frühstück nicht Ihren Erwartungen entsprochen hat. Wir möchten uns für die Unannehmlichkeiten entschuldigen, die Ihnen durch das fehlende Abräumen des Geschirrs und das unzureichende Abputzen der Tische entstanden sind. Auch die Verschmutzung der Salz-, Pfeffer- und Zuckerstreuer ist inakzeptabel, und wir werden umgehend sicherstellen, dass dies behoben wird. Wir verstehen, wie wichtig ein angenehmes Frühstückserlebnis ist, und Ihr Feedback wird uns dabei helfen, unsere Leistungen zu verbessern und den bestmöglichen Service zu gewährleisten. Wir werden umgehend Maßnahmen ergreifen, um sicherzustellen, dass alle unsere Gäste ein makelloses Frühstück genießen können. Es ist richtig, dass Personalmangel manchmal eine Herausforderung darstellt, aber das darf keinesfalls zu Lasten unserer Gäste gehen. Wir werden sicherstellen, dass unser Team ausreichend unterstützt wird, um den Service zu gewährleisten, den Sie verdienen. Nochmals vielen Dank für Ihr wertvolles Feedback. Wir hoffen, dass Sie Ihren Aufenthalt ansonsten genossen haben und wir die Gelegenheit haben, Sie erneut bei uns begrüßen zu dürfen. Mit freundlichen Grüßen aus Budapest, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

30.07.23


100%

From: anonymous30.07.23

Alles bestens
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, für die Bewertung unseres Hotels mit der Höchstpunktzahl bedanken wir uns sehr. Es freut uns besonders, dass Sie sich in unser Haus rundum wohlfühlten und das Lob an unsere Abteilungen weiterleiten zu dürfen. Sollten Sie erneut in Budapest zu Gast sein, würde es uns sehr freuen Sie wiederholt in unserem Hotel willkommen zu heißen. Mit herzlichen Grüßen aus Budapest, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

30.07.23


100%

From: Šarūnė30.07.23

Puiki vieta ir viešbutis. Patogios lovos, jaukus kambarys, patinka, kad vonia atskirai nuo wc. Pusryčiai skanūs, personalas šaunus.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Šarūnė, thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Greetings from Budapest, Your H-Hotels Team, Anika Müller - Online Reputation Manager

30.07.23


86%

From: Alex29.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    40 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Alex, Thank you very much for choosing our Hotel for your trip and for sharing your impressions with us. We are sorry though that our breakfast have not met your expectations. We would be delighted to welcome you back soon. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

29.07.23


100%

From: anonymous28.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for giving your recent stay at our H2 Hotel such a fantastic rating. It shows that our daily efforts were highly appreciated and we couldn't be happier about the fact that you enjoyed your time with us so much. Please recommend us to your friends and come back again someday for another wonderful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.07.23


96%

From: Milica27.07.23

Very good
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Milicia, Many thanks for your recent stay and awesome rating. We are more than happy that you acknowledged our conveniences just as much as our excellent service features which all together made your abidance so delightful. Please recommend us to your friends and visit us again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

27.07.23


97%

From: EN27.07.23

empfehlenswert
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, besten Dank für Ihre fantastische Bewertung, resultierend aus den positiven Eindrücken, welche Sie in unserem Hause sammeln konnten. Toll, dass Sie mit unserem Komfort genauso zufrieden waren, wie mit unserer herzlichen Gastfreundschaft, was Ihren Aufenthalt letztendlich so erholsam werden ließ. Hoffentlich dürfen wir schon sehr bald wieder einmal Ihr Gastgeber sein, um Sie aufs Neue zu begeistern. Viele Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

27.07.23


100%

From: anonymous27.07.23

Value for money! Excellent location. Very polite staff especially at the reception desk (David was amazing)
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Many thanks for your recent stay and awesome rating. We are more than happy that you acknowledged our conveniences just as much as our excellent service features which all together made your abidance so delightful. Please recommend us to your friends and visit us again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

27.07.23


93%

From: Andre26.07.23

Good
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Andre, Thanks a lot for choosing our hotel for your recent trip and for giving us a super rating. How nice to know that you had a pleasant stay and that you appreciated most of our conveniences. Please come back soon for another enjoyable abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.07.23


83%

From: anonymous25.07.23

We were a group of 12 people who had booked 3 four bed rooms and it all worked out well
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.07.23


96%

From: anonymous25.07.23

Friendly and helpful staff Smooth check-in and check-out Very good location; short walking distance from central areas
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, How lovely to see your awesome rating confirming the delightful impressions you gained during your stay at our hotel. We are more than happy that you had such a wonderful time with us and we are thankful for sharing it. Hopefully we can welcome you back again someday and enable your abidance just as pleasant. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.07.23


100%

From: anonymous24.07.23

Modernes Hotel =)
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, für die hervorragende Bewertung Ihres Aufenthaltes möchten wir uns bei Ihnen recht herzlich bedanken. Toll, dass Sie mit dem gehobenen Komfort unseres Hauses, sowie mit dem gastorientierten Service unseres gesamten Teams zufrieden waren und Ihre Zeit in vollen Zügen genossen haben. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie erneut begeistern möchten. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

24.07.23


93%

From: Moni23.07.23

The room and staff were helpful. The breakfast was fine, but way too many people putting dirty dishes in clean spaces. The hygiene at breakfast was a concern.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Moni, Thanks a lot for choosing our hotel for your recent and pleasant stay. We are happy that your positive impressions prevailed which made you leave us such a great rating and we hope to welcome you back again soon for another comfortable abidance in nice atmosphere. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.07.23


100%

From: Denise22.07.23

Sehr gut
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Liebe Denise, tausend Dank für Ihre fantastische Bewertung, welche wir herzlich gern mit unserem engagierten Team teilen. Toll, dass wir Ihren Erwartungen gerecht wurden und Sie sich in unserem modernen Hause einfach rundum wohl fühlten. Schon heute freuen wir uns auf ein hoffentlich baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

22.07.23


100%

From: David Guzmán S.22.07.23

Excelente bufet y atención
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear David, We are grateful for your amazing rating and delighted to know that your stay at our hotel was such a success. Please come back soon for another lovely abidance with us. Warmest regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.07.23


Our Customer Satisfaction Index
89%

Based on 2330 ratings

Certificate from:
Customer Alliance
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  • Evaluations from real guests without manipulating

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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