Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest!

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2005 evaluations

Our latest ratings:
1609 evaluations, show
332 evaluations, show
47 evaluations, show
16 evaluations, show
1 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


80%

From: anonymous10.09.24

L'hotel mi é piaciuto molto, anche la camera eccetto i piccoli accorgimenti mancanti citati. Posizione ottima.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear Guest, Many thanks for sharing your amazing rating. How lovely to know that you gained such fantastic impressions while staying at our modern hotel. Please recommend us to your friends and come back soon to experience our warm hospitality as well as great service once again. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.09.24


73%

From: anonymous08.09.24

Posizione comoda per visitare la cittá, ma in camera servirebbe un armadio e nel bagno con wc un porta asciugamani.
  • Room
    40 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.09.24


76%

From: anonymous04.09.24

Its good but it can be better
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear Guest, Thank you for choosing our modern hotel for your recent abidance in Budapest and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.09.24


76%

From: Thea01.09.24

The placement of the hotel is the best thing, and the room is overall Nice but some incovenience with the twin for Two people wanting some privacy in the shower and when sleeping that was the Main thing for us. And then there was the very hard beds and super thin pillows. Also, for the rooms being «sound isolated» we heard pretty clearly our neighbours TV on till 2am and people in the hallway. Breakfast: didn’t eat it, nothing to put on the bread other than cheese, suprising and dissappointing. Went out instead. Other smaller notes: - Should be an extra rack to put an extra luggage (foldable Kind) for a twin room.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Thea, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

01.09.24


80%

From: Anónimo28.08.24

Bien, echaba en falta un nevera.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.08.24


80%

From: Andres S.26.08.24

En general el hotel 🏨 limpio, el desayuno muy bueno aunque siempre lo mismo falta variedad en los huevos, solo ofrecen revueltos y cocinados habiendo una gran diversidad de opciones! El aire de la habitación No funciono, el calor fue fuerte y no entiendo por que este hotel no ofrece ni hielo 🧊 ni agua 💧 a libre disposición de los huéspedes, maximo con el calor que hacia en bidapest estos dias de Agosto
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Andres, Good to know that you overall enjoyed staying at our H2 Hotel. We are thankful for your positive rating and with our modern ambience as well as personalized service we would be happy to welcome you back again someday for an even more comfortable abidance in best central location. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.08.24


76%

From: anonymous25.08.24

Buon rapporto qualità.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.08.24


80%

From: anonymous25.08.24

Buono
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks a lot for rating on your recent abidance at our Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.08.24


70%

From: anonymous25.08.24

This hotel is really well located and all in all a satisfactory choice for our family, even though the family room was more hostel like style with very difficult ladders and a toilet room without possibility to deposit a handkerchief - were we expected to go to the other bathroom with wet hands??. However: First impression was: Waiting 45min from entering the hotel until getting to our rooms. There was a queue of 10 people and only 1 receptionist, apparently unable to get a second one. People in front of me were complaining about rooms not being tiedied up for two days or ordering food that took much longer than confirmed - and none of them was offered compensation which I think was really shabby. Lift was always crowded and you had to wait several minutes. You needed a card for the lift - we had two for four people... Surprised to see a sign in the lift indicating that you had to expect waiting times for breakfast. Breakfast: Too few service people: Took half an hour until someone came to get the second coffee machine working. Tables were not tiedied up wet. Service people and receptionists were friendly and they cannot be blamed for the hotel faults - the management should just hire more people.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 70% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.08.24


66%

From: anonymous23.08.24

Bien
  • Room
    80 / 100
  • Cleanliness
    40 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    20 / 100
Dear Guest, Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.08.24


63%

From: anonymous23.08.24

Bien pero hace mucho calor
  • Room
    80 / 100
  • Cleanliness
    40 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    40 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    20 / 100
Dear Guest, Thank you for your time to rate on your overall pleasant abidance at our hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.08.24


76%

From: anonymous22.08.24

Alles prima, Frühstück etwas chaotisch Gäste nehmen sehr viel Speisen mit, das sollte besser überwacht werden Ansonsten gerne wieder
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

22.08.24


80%

From: Julia H.16.08.24

It felt more like a YHA or a IBIS than a conventional hotel but it is in a very central location and also has easy access to trams, buses and underground. Air con was excellent - a got send in the exceptionally hot weather whilst we were in Budapest. Breakfast was good and liked that it was included in the price. Bistro was OK. We came late and the choice was limited but what we had was fine. It worked for us but felt it was a bit over priced. We’d stay with H2 again depending on the price.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Julia, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.08.24


66%

From: Stefan16.08.24

Sauberkeit gut, Freundlichkeit am Emfang...distanziert freundlich. Hmmm.... No Go das Fahrradabstellen mit den gleichen Kosten wie für ein Auto. Geht nicht.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    20 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Stefan, danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

16.08.24


70%

From: Orly16.08.24

The aircondition was terrible. We couldn’t sleep at night. It was hard to enjoy the vacation in such condition.
  • Room
    80 / 100
  • Cleanliness
    40 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Orly, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.08.24


76%

From: anonymous16.08.24

Modern, auf Tagesgäste ausgelegt
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

16.08.24


80%

From: anonymous15.08.24

Grundsätzlich nicht schlecht.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung Ihres jüngsten Aufenthalts bei uns zu hinterlassen. Es freut uns zu hören, dass Ihr Aufenthalt insgesamt zufriedenstellend war. Wir bemühen uns, unseren Gästen einen angenehmen und komfortablen Aufenthalt zu bieten, und freuen uns, dass wir Ihre Erwartungen erfüllen konnten. Ihr Feedback ist für uns von unschätzbarem Wert, und wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus dem H2 Hotel Budapest, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

15.08.24


76%

From: Angel15.08.24

Lastima que un hotel de esta categoría tenga en la recepción un chica poco profesional
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Angel, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an overall pleasant stay at our hotel. We apologize for the inconvenience you experienced during check-in and will take steps to ensure a more professional service in the future. We strive to provide excellent service to all of our guests and hope to welcome you back in the future. Best regards from Budpest, Your team from H-Hotels Sergej Rosenberg - Online Reputation Manager

15.08.24


70%

From: Zeddd13.08.24

Great stop for rest and traveling around budapest
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you very much for the fantastic review you have given our hotel at Budapest. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

13.08.24


73%

From: anonymous09.08.24

I will be back
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, You couldn't give us a better gift. How wonderful, you'll be back! We're really looking forward to it and would like to say a warm welcome to the H2 Hotel Budapest. Best wishes, Your team from the H-Hotels Sergej Rosenberg - Online Reputation Manager

09.08.24


Our Customer Satisfaction Index
89%

Based on 2005 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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