Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2032 evaluations

Our latest ratings:
1634 evaluations, show
335 evaluations, show
42 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


90%

From: anonymous21.05.24

Very confortable
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks a lot for giving your recent stay at our hotel a super rating. We are happy that you enjoyed a pleasant time with us and experienced high comfort as well as an attentive service. Please come back again someday and allow us to enable your abidance just as or even more delightful. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.05.24


56%

From: Giuseppe21.05.24

Posizione ottima, per una poco trasparenza nella descrizione della camera, ho prenotato una camera con letti singoli, non è stato possibile cambiarla con una matrimoniale. Nessuna disponibilità dalla reception
  • Room
    20 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Giuseppe, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.05.24


73%

From: anonymous21.05.24

Komfortzimmer sehr ruhig, gute Betten. Leider ist das Personal beim Frühstück nicht motiviert. Überall dreckige Tische, eine nicht funktioniernde Kaffeemaschine, keine Tassen, leere Milchkannen, etc. Die jungen Damen stehen nur schulterzuckend in der Gegend herum und helfen nicht weiter. Da es nicht funktioniert, das jeder sein Tablet selbst geräumt, bitte mehr Hinweisschilder (auf den Tischen?) aufzustellen, da wir jeden Tag den Schmutz unserer Vorgänger selbst beseitigen mussten und mit Servietten die Tische abwischen mussten.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir danken Ihnen für Ihre Zeit, unser Haus hinsichtlich Ihrer Aufenthaltserfahrungen bewertet zu haben und finden es sehr schade, dass Sie in Bezug auf Sauberkeit, sowie kompetentem Service keine besseren Erfahrungen machen konnten. Hierfür entschuldigen wir uns in aller Form und versichern Ihnen, dass unzureichende Hygiene, sowie unfreundliches Verhalten unserer Kollegen gewiss nicht unser herkömmliches Qualitätsniveau widerspiegeln. Wir werden daher umgehend mit dem Management beider Abteilungen Rücksprache halten, um hier sofortige Besserungsmaßnahmen anzustreben, welche den hohen Anforderungen unserer Gäste und an uns selbst gleichkommen. Hoffentlich geben Sie uns eine weitere Möglichkeit Ihr Gastgeber zu sein, um Sie von unserem gewohnt hohen Standard in allen Bereichen und unserer für üblich sehr geschätzten Gastfreundschaft zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

21.05.24


100%

From: Dmitriy21.05.24

Awesome cozy and clean hotel. Very quiet at night, Breakfast was pretty good and with lots of desserts and various shortenings. My room was equipped with an AC unit and touch controlled light switch. Very clean shower and heated floor.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Dmitriy, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.05.24


96%

From: Antonio21.05.24

Muy recomendable y muy buena relación calidad precio
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Antonio, Thanks a million for giving your recent stay at our H2 Hotel such a fabulous rating. We are more than happy that you acknowledged our conveniences and excellent service features just as much as our warm hospitality. Please come back again soon and enjoy another delightful abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.05.24


86%

From: Chelsey21.05.24

We hebben een fijn verblijf gehad. Perfecte ligging. Makkelijk te bereiken vanaf het vliegveld met de bus. Alle grote bezienswaardigheden op loopafstand. In het straatje achter ons hotel zitten allemaal leuke eettentjes. Kamer was prettig en schoon. Elke dag werd je kamer opgeruimd, heel fijn! Alleen het ontbijt vonden wij minder. De kamers zijn ook best gehorig, dus oordopjes zijn aan te raden.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    100 / 100
Dear Chelsey, We are happy that you gave your recent stay at our H2 Hotel a super rating which confirms your mostly delightful impressions. It was our pleasure to have satisfied your expectations in almost every way and we hope to welcome you back again someday for another or even more enjoyable time with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.05.24


100%

From: Marina V.20.05.24

Very cozy and clean hotel in the heart of BP
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Marina, Many thanks for having chosen our hotel for your recent stay. We are delighted about your brilliant rating which reflects your appreciation for our high comfort and daily efforts. Please recommend us to your friends and come back again someday as we look forward to enable your next abidance just as memorable. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.05.24


96%

From: cristiana d.20.05.24

Very well located, big room, big balcony, the garage is on site, very nice and polite staff, very clean and a lot of nice restaurants, coffe shops, cocktail bars around the hotel.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear cristiana, Many thanks for choosing our hotel for your recent trip and for giving us such a brilliant rating. We are thrilled that our modern comfort and conveniences met your expectations just as much as our warm hospitality. Please come back soon for another memorable abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.05.24


100%

From: anonymous20.05.24

Superb
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for giving us an amazing rating which is confirming the delightful impressions of your recent and pleasant stay with us. Please recommend us to your friends and come back soon for another wonderful time at our Hotel. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.05.24


100%

From: Julio19.05.24

Fantástica
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Julio, Many thanks for your recent stay and awesome rating. We are more than happy that you acknowledged our conveniences just as much as our excellent service features which all together made your abidance so delightful. Please recommend us to your friends and visit us again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.05.24


100%

From: Sharon Z.19.05.24

It was 99.9% perfect. Way better than I expected and the perfect place from which to visit all of Budapest. Breakfast was great and set me up for a whole day of walking. My ONLY, TINY suggestion would be to provide lotion and conditioner, as I tried to minimize bringing liquids and would have liked to have them available. Cannot recommend my stay highly enough. I would definitely stay here again.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Sharon, Thanks a million for choosing our hotel for your recent trip to Budapest. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us to your friends and come back soon for another fantastic stay. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.05.24


100%

From: Cjw. Cjdnvjd jcenicnduc djc jencjdnvud cjd vud cjd hv dj. Dh vjd vhr cjd hv ejc rubfuencurbuvnejvbrubcejcbzrbcus chnejbczebcje ce h.18.05.24

Vehf hdbcezbchebchebvhdbvhdbvhdnuvdbuvbeu beuv uenvudnvud. Ur. Undu. Du. Du nud nupd. IdHcjuebcuebchebfhbefunecuejcbeubczebfuebczbf
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.05.24


100%

From: Lefevre T.18.05.24

Super goed hotel goed gelegen alles erop en eraan
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Lefevre, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.05.24


96%

From: Fabio S.18.05.24

Ottimo
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Fabio, We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our modern comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.05.24


93%

From: Fabio S.18.05.24

Ottimo
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Fabio, Many thanks for your recent stay at our H2 Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience and central location. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.05.24


100%

From: anonymous18.05.24

Perfetto
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are delighted that the positive impressions of your recent abidance at our hotel made you leave such an awesome rating. Thanks a million for sharing and please come back again someday to enjoy another wonderful stay with us in modern ambience. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.05.24


91%

From: anonymous18.05.24

During the breakfast they did not have clean coffee cups, dirty tables.
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are happy that the positive impressions of your recent stay made you leave us a great rating. How lovely to know that our modern comfort as well as guest oriented service met your expectation of a pleasant abidance. Please come back again someday and allow us to enable your time at our Hotel just as or even more delightful. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.05.24


80%

From: anonymous17.05.24

Good
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


70%

From: anonymous17.05.24

Central, clean hotel , comfortable bed, decent linens. David in reception was great - welcoming, personable, smiley, fantastic spoken English. Roomy shower and great water pressure and temperature. Sadly the breakfast was a great disappointment and I wish I hadn’t wasted my money- hair in the cucumber, no knives, no spoons, broken plate left lying, broken coffee machine, dirty tables, no breakfast tea, tasteless cheap fruit yogurt, cold carton scrambled eggs disgusting (not fresh), no cutlery near the continental cheeses, rotten frozen fruit salad with stalks I and pips, no croissants, empty fruit tray, watery orange juice. For the price I paid I expected much more . My packed breakfast in the last day was inedible and I left it beside a homeless person- two tiny brick hard stale jam sandwiches , browning banana, and a chocolate bar despite saying I don’t eat chocolate, cold boiled egg, water. I ought to have asked for a refund if my breakfast charges as I was not able to find anything much to eat . Manager was initially very confrontational and defensive when I spoke to her about this - she thankfully calmed down or I would have also been complaining about her . Oh and no bedside table, no plug point at the desk, and no fridge in the room!
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


90%

From: Camilla17.05.24

Soggiorno fantastico con tutte le comodità possibili
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Camilla, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


Our Customer Satisfaction Index
89%

Based on 2032 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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