Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2335 evaluations

Our latest ratings:
1894 evaluations, show
373 evaluations, show
46 evaluations, show
19 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


83%

From: Jazz08.04.24

The leders for upper bed are very uncomfortable for use
  • Room
    40 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Jazz, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.04.24


96%

From: Renato08.04.24

Great!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Renato, Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us in modern ambience and great central location. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.04.24


92%

From: Laura W.08.04.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    60 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Laura, Many thanks for your recent stay at our H2 Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.04.24


93%

From: Emillie W.06.04.24

We were pleasantly surprised with our stay considering the affordable and reasonable price. Room was clean and towels were changed everyday. We had an issue with being able to enter our room due to a problem with the handle, however, staff were very attentive and were able to rectify this for us.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Emillie, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.04.24


100%

From: Claudia06.04.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Claudia, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.04.24


90%

From: Hope amd D.05.04.24

Lovely thank you
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    40 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guests, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.04.24


96%

From: anonymous05.04.24

Es war sehr toll!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
Liebe Frau Salima Alicja, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder! Mit herzlichen Grüßen aus Budapest, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

05.04.24


93%

From: Liam04.04.24

Molto buono
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Liam, Thank you for your good feedback. We hope you enjoyed your stay and it would be our pleasure to be your host during your next visit again. Our team is looking forward to seeing you soon! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

04.04.24


90%

From: Grazyna03.04.24

Sehr gute Lage, Frühstück sehr gut
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, schön, dass Sie bei uns waren und sich gern an Ihren Aufenthalt zurückerinnern. Wir schätzen Ihr Lob über unsere Lage und unser Frühstück sehr. Wir freuen uns, wenn wir auch bei zukünftigen Reisen nach Budapest wieder Ihr Gastgeber sein dürfen. Mit herzlichen Grüßen aus Budapest, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

03.04.24


91%

From: Nunzio03.04.24

Hotel molto bello a 2 passi dalla cattedrale avevo già pernottato 2 volte e la colazione non era mai stata così scarsa
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    40 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Nunzio, Your feedback is important to us, and we're sorry to hear that the breakfast didn't meet your expectations during your recent stay. We take all feedback seriously and will work to improve the quality of our service. We hope to have the opportunity to welcome you back and provide you with a completely satisfying hotel experience. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

03.04.24


100%

From: anonymous03.04.24

.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

03.04.24


100%

From: anonymous01.04.24

Excellent
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us. Please come back soon for another memorable abidance at our hotel. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

01.04.24


96%

From: anonymous01.04.24

Very pleasant
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We couldn't be more enthusiastic about your amazing review. Thanks a million for letting us as well as our future guests know that your stay at our hotel was delightful and associated with such fantastic impression. Gladly we will share your lovely feedback with our entire team and we can't wait to welcome you back again for another memorable abidance in Budapest. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

01.04.24


97%

From: Jose P.01.04.24

Todo genial
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Jose Pedro, Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

01.04.24


86%

From: Jose01.04.24

Muy buena, excepto que se me olvido una chaqueta en el desayuno y no la entregaron en recepción si no que la guardaron en la cocina y tuve que ir preguntando a todo el mundo
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Jose, Thank you for your online review that you overall enjoyed your habitation with us. On the other hand we are sorry that we couldn't fully convince you of all our amenities. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

01.04.24


90%

From: Riccardo e a.01.04.24

Molto rilassante e colazione molto buona
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Mr. Riccardo e alberto, Our entire team says "thanks a million" for sharing such an awesome review of your recent stay. It always is a pleasure to satisfy our guests expectations to the fullest and we are infinitely grateful for positive feedbacks like yours as a result of our daily efforts. Gladly we will forward your beautiful praise to our colleagues and already look forward to enable your future visit just as wonderful. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

01.04.24


93%

From: anonymous31.03.24

A wonderful stay!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We couldn't be more enthusiastic about your amazing review. Thanks a million for letting us and our future guests know that your abidance at our Hotel was associated with such fantastic impressions. We would be more than happy to enable your next stay just as delightful and already look forward to your future booking. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.03.24


100%

From: anonymous31.03.24

Great
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for having stayed at our Hotel and for rewarding us with such a fantastic feedback. We are thrilled about your beautiful comment. Please visit us again soon and re-experience our excellent hospitality in every way. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.03.24


83%

From: anonymous31.03.24

I would say it's a better than average hotel, I loved the receptionist for their friendliness and patience, but i felt that the breakfast service staff on the first day could have been friendlier or like less snobbish in a way, i dont know if it's me being sensitive but I really felt the customer service during breakfast could be better. However, the rest of the days, for breakfast the staff were much more pleasant and I really appreciated it. Though, I wish more staff could be available in helping with the busy peak periods, as I could tell they wer struggling with the high demand. Overall, it's still a pleasant hotel to stay in and I would come back again, should I travel to budapest!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your overall stay at our hotel and that our receptionist left a positive impression with their friendliness and patience. Your comments regarding the breakfast service are sincerely appreciated, and we apologize for any less-than-ideal experiences you encountered. Rest assured, we take your feedback seriously and will address it with our team to ensure a consistently excellent experience for all our guests. We're delighted to hear that the service improved in the following days, and we'll certainly consider your suggestion for additional staff during peak periods to enhance the breakfast experience. We look forward to welcoming you back on your next visit to Budapest! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.03.24


84%

From: Frosty31.03.24

Good
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Frosty, Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.03.24


Our Customer Satisfaction Index
89%

Based on 2335 ratings

Certificate from:
Customer Alliance
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  • Evaluations from real guests without manipulating

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How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance89%
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