Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest!

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2004 evaluations

Our latest ratings:
1608 evaluations, show
332 evaluations, show
47 evaluations, show
16 evaluations, show
1 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


77%

From: anonymous05.06.23

Personalul de la receptie neprofesionist și neprietenos. Foarte rece și gesticulari nelalocul lor privind clientii
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, We appreciate your meaningful feedback as it helps to continuously improve ourselves. Regarding to your good rating we are glad that your stay with us was pleasant overall although not all of our colleagues seemed to have met your idea of friendly and guest orientated service. Please accept our apologies for your uncomely impressions and be assured that bearish or harshly behavior is very unusual. Generally our entire team is very popular with our guests and to make sure it stays like that we will forward your concerns to our corresponding colleagues. Hopefully you will give us another opportunity to prove our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

05.06.23


77%

From: Una J.28.05.23

Really lovely hotel, let down by what tasted like last weeks fruit salad, sulphur eggs , no toast machine , at breakfast. The girl at checkout was really very helpful & pleasant, the guys at check-in were blaise and uninterested in providing a level of service! Superior room was very nice and lovely area for eating , chilling & relaxing 😎
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    20 / 100
  • Restaurant
    20 / 100
Dear Una, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.05.23


73%

From: anonymous25.05.23

A Nice hotel. We Will come next time we Go to Budapest.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for your time to rate on your overall pleasant abidance at our modern hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.05.23


63%

From: anonymous25.05.23

Super fint og moderne hotel.
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    40 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.05.23


73%

From: Vink24.05.23

Sehr zentral und schöne Lage. Wir hätten bei Euch länger bleiben können. Leider war meine Emailanfrage vor paar Monaten unbeantwortet.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Lieber Gast, wir danken Ihnen für Ihre gute Bewertung und freuen uns, dass der moderne Komfort, sowie die Annehmlichkeiten unseres Hauses, insgesamt gefallen haben. Hoffentlich dürfen wir Sie eines Tages erneut in unserem Hause willkommen heißen, um Ihre Eindrücke auch noch zu verbessern. Beste Grüße aus Budapest, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

24.05.23


76%

From: anonymous18.05.23

very good, I will visit the hotel again in the future
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.05.23


73%

From: anonymous16.05.23

Ótima estadia , hotel muito bem localizado tendo sido possível fazer tudo a pé, bom pequeno almoço e quarto moderno e limpo. Recomendo
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for giving your recent stay a good rating. We are glad to know that you enjoyed a pleasant time at our H2 Hotel and appreciated most of our conveniences. During your next visit we would like to fully convince you of our high quality level and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.23


80%

From: John P.15.05.23

Nice hotel and the shower pressure is great, but your pillows are awful and the bed is to hard.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear John, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.05.23


77%

From: anonymous13.05.23

En rigtig god oplevelse. Dog manglede der skabsplads på værelset samt mulighed for kaffe/te. De lune retter til morgenmaden var ikke varme.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.05.23


66%

From: anonymous12.05.23

Buono ma non ottimo. La camera scomoda senza tavolini vicino al letto e bagno scomodissimo. Il servizio taxi molto più caro di quello pubblico dei taxi gialli
  • Room
    40 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for your time to rate on your overall pleasant abidance at our hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.05.23


63%

From: Atanassios D.07.05.23

La pulizia della camera all'arrivo era Buona, ma durante il soggiorno è stato eseguito solo svuotamento cestini, cambio asciugamani sporchi e sistemazione letto, niente pulizia a terra o bagno. La camera disponeva di un bel sistema di controllo luci dal letto. Peccato che funzionasse solo da un lato, l'altro era rotto. Come evidenziato da molti clienti, la colazione non presenta una sezione dolce adeguata (solo piccoli cornetti molto oleosi, marmellata e miele), sarebbero stati graditi almeno muffin o biscotti. Veramente ottimo il cappuccino, un po' meno le bevande liofilizzate (arancia, pompelmo). Ottimo il servizio per il check out (orario e deposito bagaglio). Ottima l'insonorizzazione delle finestre, che annullava i rumori della strada.
  • Room
    80 / 100
  • Cleanliness
    40 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
Dear Atanassios, Thank you for choosing our hotel for your recent stay in Budapest and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.05.23


65%

From: Gianluca04.05.23

Ottima posizione
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
Dear Gianluca, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.05.23


80%

From: anonymous03.05.23

really good :)
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    80 / 100
Dear Guets, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.05.23


73%

From: anonymous28.04.23

Business Hotrö
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
Lieber Gast, wir danken Ihnen für die gute Bewertung Ihres Aufenthaltes. Schön, dass Ihnen die Vorzüge unseres Hauses gefallen haben und Sie sich insgesamt bei uns wohl fühlten. Damit wir Sie vollständig von unserem gehobenen Standard überzeugen können, hoffen wir, bald wieder einmal Ihr Gastgeber in Budapest sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

28.04.23


76%

From: Marlies26.04.23

Die Lichtsensoren bei den Betten sind störend, weil in der Nacht das Licht angeht. Wir haben bei der Ankunft die Koffer im Gepäckraum gelassen und als wir einchecken wollten war die Tür elektronisch verschlossen. Die Dame an der Rezeption war überfordert und unfreundlich, das sollte nicht sein. Wir haben Verständnis, aber sie sollte einen angemessenen Ton anschlagen
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Liebe Marlies, danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns im H2 Hotel Budapest rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann- Online Reputation Manager

26.04.23


73%

From: anonymous25.04.23

Purtroppo non soddisfacente
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    100 / 100
Dear Guest, Thank you for choosing our hotel for your recent stay in Budapest and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

25.04.23


76%

From: *24.04.23

Schönes Hotel mit sehr guter Lage. Leider ist das Service bei der Rezeption nicht entsprechend.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Lieber Gast, für Ihren Aufenthalt in unserem Hause, sowie die daraus resultierende gute Bewertung, möchten wir Ihnen danken. Schön, dass Sie bei uns eine insgesamt angenehme Zeit verbrachten und überwiegend positive Erfahrungen machten. Es wäre super, wenn Sie uns eines Tages erneut besuchen würden, damit wir Sie dann vollständig von unserem hohen Standard und tollen Serviceleistungen überzeugen können. Mit besten Grüßen, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

24.04.23


80%

From: Donata F.23.04.23

Molto buono
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Donata, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.04.23


80%

From: Mariya21.04.23

It was fine
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Mariya, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.04.23


73%

From: anonymous19.04.23

Hotel is in a great location for touring the city. I would like to see more on property amenities such as room safe and coffee maker. Front desk personnel were very helpful and friendly.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Restaurant
    80 / 100
Dear Guest, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.04.23


Our Customer Satisfaction Index
89%

Based on 2004 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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